Search Results for 'requirements'

Hi,

Unfortunately, I cannot access your website because I get this -> https://www.screencast.com/t/nvyyD04CxW Ensure that you have correctly installed the theme according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and also, you have respected all the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks.

Hi,

In most cases 500 errors are caused by low WP-memory. As plugins are installed the memory will eventually get exhausted, most hosting providers are limiting it to 40M by default.

We recommend a value of 256M which would be decent for most websites. Check what is the value of the WP-memory in the theme system status panel. If needed increase it, or ask the hosting provider to increase it for you if possible
– https://forum.tagdiv.com/requirements-for-newspaper/
Check the other parameters mentioned in the guide as well.

Please use this guide to fix 500 errors:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thank you!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please add this code in the .htaccess , file at the end of the file:

<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

Hope this will help you!
Thanks.

Hi,

We recommend to use PHP version 5.6 or greater (recommended: PHP 7.0 or greater); please check our Requirements for Newspaper -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you For your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.

Try to increase WP_MEMORY_LIMIT
After that to install again the demo -> https://forum.tagdiv.com/installing-demos/

Thank you.

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.

Try to increase WP_MEMORY_LIMIT

Thank you.

Hi,

We will try to help you with these issues. The first and most important step would be the theme requirements guide, there will be various issues if these are not met
– https://forum.tagdiv.com/requirements-for-newspaper/
It is true that there is currently an issue with the mobile theme (this will be fixed in the next theme update), but if it’s not active it can’t be blamed.

Indeed seems that the images do not load in the posts , also other elements such as the header search, the related articles section at the bottom of the post, these are not working correctly.
Usually this is caused by a plugin conflict, conflict between the theme and various codes entered in the theme panel, theme files or child theme.

These would be the next things to check, deactivate all non-theme plugins as a quick test, remove theme modifications and deactivate the child theme temporarily, also codes in the theme panel if you entered any.

When configured properly it shouldn’t cause any issues
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Make sure the data you enter in it is according to the documentation. If it still causes problems we could take a look at it. Send us admin access at contact@tagdiv.com so we can check it. Include a link to this topic in the email. Let us know.

Thanks

Hi,

Please check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and check if your system status parameters to be correctly increased according to this useful guide from here.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.

If there is still a problem ,we could take a look, send us an email at contact@tagdiv.com and mention the circumstances in which the issue happens or steps to take to reproduce it. Include a link to this topic in the email.

Thanks

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, clear all the caches and check the results.

Thanks for the message!

Hi,

Maybe you entered something other than a numeric value in the more articles settings
– http://prntscr.com/mdpd6y
You could check that as a first step. Also check if the wp-debug is set to false in the wp-config file – https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also it can be a plugin conflict, please deactivate all plugins, clear all cache and try again!

Hope this will help you!
Thanks.

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess , file at the end of the file:

<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

Hope this will help you!
Thanks.

Hi,

These would be the main causes for the problem you are having
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
– https://websitesetup.org/error-establishing-a-database-connection/

This is the theme requirements guide for a proper functionality
– https://forum.tagdiv.com/requirements-for-newspaper/
Test with no plugins as well, leave only theme plugins active.
Could be a plugin issue.

Hope this will help you!
Thanks.

Hi,

0. Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

1. After you check all theme status an you increase theme like in our guide please check our documentation for Featured image or video -> https://forum.tagdiv.com/featured-image-or-video/

2. That depend were/for what they try to add heading, if they try to do this in post content they need to ad the classic element
-> https://www.screencast.com/t/uAKRKfXNKtTF -> https://www.screencast.com/t/gDlVWOoJ6

Thank you for your understanding!

Hi,

Please make sure that all requirements for theme are well set
– https://forum.tagdiv.com/requirements-for-newspaper/
Also is possible that you have some extra plugin that create some conflicts with tagDiv Composer, you can make a test, deactivate all non theme plugins, clear all cache and see if this is still happening.

Thank you!

Hi,

First please make sure you are installing the actual theme zip file, not the whole package
– https://forum.tagdiv.com/whats-included/

Here are the theme install guides, either by FTP or by WordPress
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/

This is the theme requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
Please check the requirements guide carefully and if needed increase the parameters mentioned in it, or ask your hosting provider to do it for you if possible.

That message you are receiving could be caused by a low max upload size value, like in this similar topic
– https://wordpress.org/support/topic/the-link-you-followed-has-expired/

Let us know if you have more questions.
Thanks

Salut,

Intr-adevar tema noastra consuma ceva mai multe resures, tema avand nevoie de cel putin 256MB, wordpresul cere minim 128MB recomandabil 256MB; deasemenea fiecre plugin care este instalat in wordpres sau se afla pe servar consuma la randul lor o parte din memoriea RAM, chear si cPanel, de aceasta este recomandat ca servarul pe care ruleaza sa aiba cel putin 4Gb ram.
Aigi gasiti untopic cu sugetii pentru cerintele care la are worpresul -> https://wordpress.org/support/topic/server-requirements-to-run-a-heavy-wordpress-site/

Multumesc pentru intelegere!

Hi,

That first error would suggest that there is something wrong with the cloud post template you try to edit. Try to import it again and edit it.

If you cannot access the cloud templates section because of that second error, you should increase the WP-memory to a higher value. For most websites a value of 256M is enough. You can increase it like mentioned in the guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Check all the other parameters as well. If necessary your hosting provider should be able to increase them for you.

Thanks

Hi,

Please notice that the speed of your website depends on how well your site is optimized.
Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.
If you want to have more speed on mobile, you need to install the Mobile Theme plugin for this. This plugin was fully optimized for mobile and you should achieve good results. You can check our demo on mobile to see how it works from here -> https://demo.tagdiv.com/newspaper_local_news/
Also you need to decrease the Speed Index

Thanks for your understanding!

Hello,

usually this is fixed by increasing your memory allocation. Please use this guide carefully and make the proper implementation on your site: https://forum.tagdiv.com/requirements-for-newspaper/
Also you can check your htaccess for any strange rules that could affect the proper functionality of the theme.

Thank you!