Search Results for 'requirements'

Hi,

Please enter the code mentioned in the theme requirements guide at the bottom, in the htaccess file
That solved similar problems like blank pages
– https://forum.tagdiv.com/topic/gray-page-tagdiv/

In other cases the composer loading animation kept showing, eventually it did not load. In that case a suggestion you could try is this one
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Also make sure there are enough resources allocated, as mentioned in the same requirements guide.

In case there is still a problem, we could take a look. Send us an email at contact@tagdiv.com and provide admin login as well as cPanel or FTP. We will investigate and try to find out why this happens.

Thanks

Hi,

Does that happen just for one page or for all the pages including a new empty page?

If it only happens for one page, then it is caused by something specific entered in it. If you remember entering something in it just before this happened, maybe return to a previous page revision.

If it happens for all the pages and you checked plugins and theme requirements, we could take a look. Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP. Include a link to this topic in the email.

Thanks

Hi,

Check all the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com

Thanks for your understanding!

Hello,

Provide your website URL so I can take a closer look at it. Make sure that you are using the latest version of the theme installed via FTP way and also, check the system status parameters to be increased according to our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks.

Hi,

First make sure you are installing/uploading the actual theme, not the whole theme package
– https://forum.tagdiv.com/whats-included/

These are the theme install guides, wither by FTP or by WordPress
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/

The message you are getting is usually caused by insufficient resources
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-413-request-entity-too-large-error-in-wordpress/

Be sure to check the theme requirements guide and if needed ask your hosting provider to increase the parameters mentioned in the guide
– https://forum.tagdiv.com/requirements-for-newspaper/

Then try to install the theme again, there should be no problem. Please let us know if you have more questions.

Thanks

Hi,

If you have problems, you could first update the revolution slider to the latest version. Currently in the latest theme package (9.1) the revolution slider is version 5.4.8.
Also check if there are enough requirements for the theme and the plugin
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://www.themepunch.com/revslider-se-doc/requirements-and-recommendations/

I searched online for similar issues and the message you are receiving, I found some topics
– https://whatisgon.wordpress.com/2014/11/30/another-revslider-vulnerability/
– https://emileyee.blogspot.com/2015/03/revolution-slider-for-wordpress-resolved.html
In those cases it seems to be a vulnerability when an old plugin version is used. If you use an older version update as soon as possible.

Thanks

Hello,

@khunshan, did you have checked your system status parameters to be correctly increased according to our documentation from here? -> https://forum.tagdiv.com/requirements-for-newspaper/ Send us an email with your credentials if the problem persists. Also, before this, you should too remove all of the untested plugins which can interact with the theme core files and causes a lot of unknown issues.

Thanks.

Hello,

Make sure that your theme has correctly installed via FTP according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Also, check the System Status parameters to be increased according to our theme’s requirements guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hello Richard,

Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Probably, you PHP memory has exhausted and that’s why you cannot save anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello

@dillonkivo, I wait for you on the email and if you are unsatisfied with our product and if you want your money back, please make a full refund here -> https://themeforest.net/refund_requests/new and we will get your money back as soon as possible.

@lorihaiotb, please check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for the message!

Hi,

These would be the main causes for the problem you are having
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
– https://websitesetup.org/error-establishing-a-database-connection/

This is the theme requirements guide for a proper functionality
– https://forum.tagdiv.com/requirements-for-newspaper/
Test with no plugins as well, leave only theme plugins active. Could be a plugin issue.

Hello all,

If the problem is still there and if your TD Composer still does not work, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link at this conversation so we can quickly identify you. Also, for a more deeper investigation, we need your CPanel access.
Before this, ensure that you have respected our theme’s requirements from here ->

Thanks for the message!

Hi,

For composer problems there are a few things to check. First would be the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources most likely will cause problems.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages or pages not loading, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Ultimately we could take a look. We will require admin login and also cPanel or FTP if possible.

Send this information by email at contact@tagdiv.com and mention what exactly the problem is, how we can recreate the problem. Please include a link to this topic in the email.

Thanks

Hello rajammed,

Also, make sure that you have respected all the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

1. I see the website like this at the moment – http://prntscr.com/lk6gqd on both Chrome and Firefox browsers.
Usually caching is to blame if the latest articles are not displayed. A caching plugin, server provided cache etc. Website visitor will be served a cached version of the website.

If the new articles are visible after 24 hours as you say, that must be the cache expiration date before automatically clearing it self. You could check what caching is active in the website, maybe set a lower expiration time.

2. Maybe it runs slow when there are many visitors at the same time. These would be the theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Check with your hosting provider to increase the allocated resources if needed.

3. When the optional mobile theme plugin is not active, the same content from desktop is displayed on mobile. What exactly disappears when viewing the website on mobile?

If caching is to blame then the problem would be visible on all browsers. Unless maybe it is also related to the browser cache. Try to force refresh the page in the browsers (Ctrl+Shift+R).

Thanks

Hi,

In order to fix this problem please follow the below screenshots
https://www.screencast.com/t/tq7JYQ6XmV -> https://www.screencast.com/t/einHpS3PKc7 -> https://www.screencast.com/t/dE9kgZKp6
Also please make sure that you have well set the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Hello itkhoj,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Thanks for your understanding!

Hi,

Please deactivate the rocket loader, in order to do that please follow querfully this tutorial about Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/

Also make sure that you have set well all the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Hi,

If you have internal server errors, most of the times there is something wrong with your server.
I can’t reach it either. You have problems with your DNS settings.
please contact your domain registrar or hosting company to fix your dns problems.
Please read this -> https://support.google.com/gsa/answer/2686272?hl=en

Also please check the Requirements for Newspaper -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

• This reply was modified 7 years by Calin.

Hi,

In most cases the issue is caused by one of the cases below.

Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
In this case the hosting provider should be able to increase them.

Or it could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thanks