Search Results for 'requirements'

Hello TFM,

I’m sorry to hear this from you! Notice that we are here to help you! First of all, please make sure that your theme installing was made via FTP way, according to the following documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Check your system status requirements to be increased according to the following useful guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/ Remove all of your old plugins and then install them from the theme’s packet, remove all of the untested plugins, clear all the caches and check the results. We recommend being active only TD Composer without Visual Composer to avoid problems.
Also, if the problem is still there, please let us know and also, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can investigate it closer this case.

Hope this helps!

Thanks for your understanding!

Hi,

Maybe your website resources are insufficient, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Also if you have high traffic and maybe budget hosting such problems will happen.
Try to optimize the website as best you can, lower the page size, reduce the plugins if possible, fewer ads, also maybe consider using the tagDiv composer instead of Visual composer
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks

Hello maddievararu,

Make sure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. Also, make sure that your system status parameters are correctly increased according to the following useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, please notice that if your problem is still there, I need to check your website.

Thanks for your understanding!

Hello David,

Check your system status parameters to be increased accordingly to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hi,

From that screenshot I couldn’t say what is the problem. I also checked our website, there are no errors currently
– https://www.screencast.com/t/xuDB2sY8
The website loads fast for me – https://www.screencast.com/t/CFkMc6Lwoy
Maybe it loads slower when the traffic on the website increases.

Be sure to check the theme requirements guide as well
– https://forum.tagdiv.com/requirements-for-newspaper/

Hi,

What exactly do you mean? the whole website is blank, empty? Are there any errors in the console? Please check with your hosting, something must have happened with the website.

You could try to deactivate all plugins by FTP, this may solve the problem
– https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

Also be sure to check the theme system status panel and carefully read the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

Try to reinstall the theme, by FTP would me most recommended and reliable
– https://forum.tagdiv.com/install-via-ftp/
Make sure the theme requirements are met. Also contact your hosting provider to ask them to check why there are internal server errors. There could be error logs mentioning the cause.

Hi,

I suggest that you first check the theme system status panel and this guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause many issues, make modifications by yourself or contact the hosting provider if needed. Check if the same thing happens after trying this, let us know.

Thanks

Hi,

What about the demo install? Is that working now? Please check the theme requirements first
– https://forum.tagdiv.com/requirements-for-newspaper/
Make changes if needed according to the guide, contact the hosting if needed.
Also deactivate all your plugins as a quick test, leave only theme plugins active. try again after this.

If there is still a problem, send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. Include a link to this topic in the email.

Hi,

Now that is an unusual issue. First try the basics, system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Deactivate all plugins except theme plugins as a quick test and check again, try on a new page, try with a different browser as well. Let us know what you find.

Thanks

Hi,

Maybe the resources became insufficient, check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Check if you need to make any modifications, the WP memory can be set higher then minimum if possible. Check if the issue is solved after trying this. Let us know.

Thanks

Hello aliceadenise,

Please notice that our theme works as expected if it was correctly installed. Please try again and install the theme via FTP way, clear all the caches and check the result. For more information, please check our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
After this, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we further investigate it closer your setup page.

Thanks for your understanding!

Hello marnick,

Yes, the 8.8.2 is the latest version of the theme. Also, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

Check the permissions on the uploads folder, that could be the cause
– http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

Also be sure to check the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Then try installing the demo you want again while having all other plugins deactivated, leave only theme plugins active.
If there still is a problem, please send us an email at contact@tagdiv.com and provide admin login information, as well as FTP or cPanel access if possible. We will take a look.
Also include a link to this topic in the email.

Thanks

Hi,

First of all please check the theme system status panel and this guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Check if everything is set properly, if not ask your hosting provider to increase the allocated resources. Then check if the same happens.

Thanks

Hello Martintumusiime,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, try the manual activation.

Thanks.

Hi,

We recommend PHP versions up to 7.2 if possible. Be sure to review the theme requirements properly
– https://forum.tagdiv.com/requirements-for-newspaper/
Also in some cases server firewall or security modules are denying the theme to access admin-ajax, causing this kind of problems. Similar topic here
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Thanks

Hello najarfermin,

After you have press the APPLY button all of these should be visible here -> https://www.screencast.com/t/md6YXulwO
https://www.screencast.com/t/Cxsigx5K2
https://www.screencast.com/t/oHhLOrEANk
https://www.screencast.com/t/klUsoXaIk5Q

Also, before this, you should check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hello miejan,

Check your system status parameters to be correctly increased according to our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hello jaydeedaley1,

Try to increase the WP memory to 256 MB according to our useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide the FTP access and CPanel access for more deeper investigations.

Thanks for the message!

Hello nuthavut,

Please update the WordPress and PHP version to be 7.0 or 7.1. Clear all the caches and check the results. Check your system status parameters to be correctly increased according to our guide here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hello ladotg,

Sorry but please notice that problem does not come from our theme. You should contact your hosting provider and check if the requirements are checked. Also, you should read the following useful guide from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ if you want to increase your website loading.

Thanks for your understanding!

Hi,

@Ierapostoles I tried that again, added the string and clicked apply. Then that string should appear on top of the list
– https://www.screencast.com/t/E22Pt6bCE
Or as you filter the domains by admin texts
– https://www.screencast.com/t/qJltWrKhfzm
The same should happen for you. In this test I used the latest version of the theme and WPML plugins. Also note the theme requirements and WPML requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://wpml.org/home/minimum-requirements/