Search Results for 'requirements'

Hi,

Try to increase the WP-memory parameter, this is a guide
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed contact your hosting provider for assistance with the preferred method. If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login access, FTP and cPanel if possible as well. We will take a look at the issue. Include a link to this topic in the email.

Thanks

Hi,

You can simply follow the theme update guides
– https://forum.tagdiv.com/how-to-update-the-theme-2/
It is good practice to try and keep WordPress, the theme and the plugins updated to the latest versions when available and also possible.
There were many changes from 7.0 until the latest 8.8, check the changelog at the bottom of this page
– https://themeforest.net/item/newspaper/5489609
Be sure to make a backup before updating, just to be safe. Also review the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

You could first check the theme system requirements panel
– https://forum.tagdiv.com/requirements-for-newspaper/
In some cases insufficient WP-memory caused 500 errors, increasing it solved the problem. Also check if the required PHP extensions are enabled, especially mbstring. Let us know. Once you make changes if required, attempt to update again, by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The composer and social counter should update automatically, if this does not happen for you, update them manually.
If you use a child theme, try to temporarily switch to the main theme and then update. Let us know what you find.

Thanks

Hi,

It should be displayed if the plugin is active. Try uninstalling the composer and install it again from the theme plugins panel
– https://www.screencast.com/t/WfFPTrlD
Also check the system requirements panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Let us know if there are still problems.

Thanks

Hi,

So you are having problems with images, please check these guides
– https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/

Check the max upload size as well
– https://forum.tagdiv.com/requirements-for-newspaper/
Check with your hosting if the problems are when uploading the images to WordPress.

Check with the browser inspector in the console, for errors in the website if the images have been uploaded properly, and they are not displayed on the website.

Thanks

Hi,

First you could deactivate all plugins by FTP, if you cannot access the wp-admin
– http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Then you should be able to access wp-admin. Deactivate and remove both tagDiv composer and social counter, install them from here
– https://www.screencast.com/t/pahaoV3WXi

Next check the theme system status panel, and this requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources could cause the 500 errors you get when trying to access wp-admin. If needed ask your hosting provider to increase the values of the parameters, especially the wp-memory. Let us know the results.

Thanks

Hi,

@Monokromdesign That code solved most of the similar cases, the code simply has to be entered in the htaccess file, at the end
– http://www.wpbeginner.com/beginners-guide/why-you-cant-find-htaccess-file-on-your-wordpress-site/
– https://www.shoutmeloud.com/how-to-edit-your-wordpress-htaccess-file.html
– https://www.greengeeks.com/tutorials/article/tips-on-finding-your-wordpress-htaccess-file/
You could also contact your hosting provider for assistance in finding the file if needed.

Also check the theme requirements in the system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hello georgelaskos,

Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

There are detailed theme install guides you can follow
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/
The FTP method is the most recommended because it is then most reliable in installing or for theme updates.

These are the theme requirements for the server and WordPress
– https://forum.tagdiv.com/requirements-for-newspaper/
These parameters can affect the theme installation and also how the theme works. You could contact your hosting and ask them to increase the, if necessary.

Thanks

Hi,

@Chris The Newspaper theme supports PHP versions up to 7.2 since update 8.7
– https://www.screencast.com/t/AeJXPT1u
So there should be no problem using the theme and theme plugins with the version you intend to. Be sure to use theme version 8.7 or newer with that PHP version. Clear all caches, CDN as well if used, also browser caches could create visual problems.

The theme requirements are mentioned here, check if the system status is configured correctly
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

There were no other mentions about this until now. I tested saving different elements and rows, there is no problem with that functionality
– https://www.screencast.com/t/VE7axKWu
I would suggest that you check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources could cause such problems. Increase the parameters mentioned in the guide if necessary. Let us know the results.

Thanks

Hello sahil,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello pablonunez,

First of all, please check the following documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, for activating these parameters if you cannot do it from CPanel you should contact your hosting provider and request this thing.

Thanks for your understanding!

Hi,

It seems that only the header is displayed, the rest is empty. Please check the theme requirements here
– https://forum.tagdiv.com/requirements-for-newspaper/
Re-install the latest version of the theme (8.7.5) by FTP, it is the most reliable method
– https://forum.tagdiv.com/install-via-ftp/
Update the theme plugins manually if needed, the composer should update automatically but sometimes it fails
– https://www.screencast.com/t/N2UOiiKkdBDA
Let us know the results.

Thanks

Hi,

For such an old version you most likely used Visual composer. Please deactivate the tagDiv composer after you update, this will be activated automatically when the theme is updated or installed (since it’s introduction in 8.0).
When both are active there could be layout problems.

Also it is important to check the available resources in the system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/

Update by FTP, this is the most reliable method
– https://forum.tagdiv.com/how-to-update-the-theme-2/
If you have code in the theme panel, or you use a child theme, deactivate them because the code could be outdated. After the update do not make any modifications to the theme files. Clear caching, clear CDN if used, clear your browser cache as well.

You can use the manual activation if asked again
– https://www.screencast.com/t/NXhtb0Vtn

Thanks

Hi,

I believe I found the email you are referring to. The solution that worked in that case was to enter this code in the htaccess file
– https://forum.tagdiv.com/topic/gray-page-tagdiv/

Also be sure to check the theme requirements for WordPressr and server
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

Indeed, insufficient resources can cause all sorts of problems, we recommend these values if possible
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

Also please check the theme system status requirements panel
– https://forum.tagdiv.com/requirements-for-newspaper/

If you renamed the theme or created a child theme with a different name, return them to default. Let us know.

Thanks

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified. Let us know if there still is a problem.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Additionally try deactivating all plugins as a quick test, leave only theme plugins active. Check if this has any effect.

Please let us know the results after trying these suggestions.

Thanks

Hi,

If the page was built with the tagDiv composer there would be no problem in that regard.

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Additionally try deactivating all plugins as a quick test, leave only theme plugins active. Check if this has any effect.

Let us know the results after trying these suggestions.

Thanks

Hi,

We are sorry to hear that you had problems installing the theme. The theme requirements can be seen here
– https://forum.tagdiv.com/requirements-for-newspaper/
The most common mistake is that users are uploading the whole theme package, not the actual theme file inside it
– https://www.screencast.com/t/mXyMh6HKW

If you are decided, we will be able to provide you with a refund if you request it
– https://themeforest.net/refund_requests/new

Thanks

Hi,

Never heard of something like that before. If you removed and installed the new composer plugin after the theme update, then you activated it the plugin should stay activated. This is most unusual. Could youre please first check the theme requirements
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Ask your hosting provider to increase the allocated resources where needed. Also maybe they can check error logs, potential errors could be seen there. Monitor if the same thing happens if you have only theme plugins active. Temporarily remove theme modifications and child theme.

Hello,

It seems your memory allocation is off on your wp install and php.ini.
Please read this guide: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!