- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
- NewspaperFlex Block Settings Guide
- NewspaperBig Grid Flex Settings
- NewspaperWhen tagDiv Composer is Not Working
- TutorialsDefault Block Settings Guide
- NewsmagBlock settings tutorial
- NewspaperBlock settings tutorial
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Update the Newspaper Theme
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi pyro2212, we are using the queries from WordPress, but our developers adapted the code to our theme needs.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have extra plugins that interfere with the theme queries.
Let me know the results!
Hi,
All that code is use to create the design from your website page, more exactly is the sortcode that is saved in database to display all blocks, images, colors..
Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.
Also make sure that you have the theme updated to the last version.
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;
Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi Jens H. I’m glad that you manage to solved the problem.
Hi chronicportal,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.
Hope it will help you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi, me even after the last update the problem was not solved. I also tried uninstalling the social plugin, resetting the instagram key, clearing the cache, etc.
I respect all the requirements of the theme but I still have this problem.
Regards,
Simone
Hi,
Please make sure that you are using the last theme version v10.3.9.1, fi you do not have this version, please make a full backup and update the theme -> https://tagdiv.com/update-newspaper-theme/
Also make sure that the requirements are set -> https://forum.tagdiv.com/requirements-for-newspaper/ especially this one https://i.imgur.com/d7t08iK.png and you do not have a plugin conflict.
Let me know the results!
Hi cmc, please set the embed code in column text or text with title in text area -> https://i.imgur.com/dY3qluv.png -> https://imgur.com/CSPcls9
Also make sure that theme requirements are set -> https://forum.tagdiv.com/requirements-for-newspaper/ especially this one https://i.imgur.com/d7t08iK.png
Also you can use the playlist element from composer and the youtube api key.
Thank you!
Hi,
If the code is despairing from .htaccess and wp-config that means some options are overwrite the settings that you make in those files. Normal the settings should not change and stay the same.
-> https://forum.tagdiv.com/requirements-for-newspaper/
Please check this only with theme plugins and see if the problem persists.
Let me know the results!
Hi — thanks for the reply. As I mentioned, I had already tested for plugin conflict, checked system requirements, and followed the instructions in the links you provided; none of that worked until later in the day when the Composer started working again, so I’m good there.
I am, however, still having an issue with the main menu on the navbar. I was using a Cloud Template and after the update all of the menu text turned white. We’re using a white background so the links work but you can’t see them. I’ve tried deleting/re-uploading the Cloud template plugin and duplicating and renaming the previous template but it’s still white on white. Can you please advise on potential solutions? Thank you!
Hi, usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use a ssl to have https.
Also if the theme is not activate you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let me know the results!
Hi,
Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also we have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ make sure that you have this set https://i.imgur.com/rEp1xkT.png -> https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, make a full backup send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread. I will investigate the problem.
Let me know the results!
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello! After updating to version 10.3.9 today, I’m getting the spinning wheel of death whenever I try to use the Composer. I’ve checked system requirements, plugin conflicts, and tried a bunch of different solutions I found in the forum but nothing works. Additionally, The main menu on the navbar no longer fully loads. We’re rolling out a new functionality to users tomorrow morning, so it would be great to get some help/guidance as soon as possible. Thank you!
Hi,
Please make sure that you are using last theme version of Newspaper and you have set all the theme requirements as in our guide – https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Hi thalesbrandao, normal this need to be compatible with WordPress too, https://wordpress.org/about/requirements/ as I can see here, the minimal requirements results that it should work. But before any update please make a full backup.
Thank you!
Hello!
As I know the 500 errors are internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
