Search Results for 'system status'

Hello,

You will not be able to find the exact string you are looking for in the theme code as it’s a generated code. It is created here: https://www.screencast.com/t/BMpSVzQsbXtd
Please check this topic to learn about speedbooster;s plugin compatibility: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
You can check if the plugin is active or not in the system status panel: https://www.screencast.com/t/hziCNjBMYvE

Thank you!

Hello Gustavo,

First of all, please ensure that you are using the latest theme version and then, ensure that you have installed it according to our documentation via FTP, like this -> https://forum.tagdiv.com/install-via-ftp/ Also, check your system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, your PHP version do not have to be greater than 7.0, very important.

Thanks for your understanding!

Hello Erez,

Check your system status parameters to be increased according to our documentation here -> Most likely, the PHP memory is exhausted and that’s why the settings will not be applied. Clear all your caches, purge CDN files and check the results.

Thanks fort the message!

Hello yudyud,

Check your system status if it is right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello jbrenno,

Please ensure that you are using the latest theme version if you want to bring best theme results. I suggest you making a fresh install from scratch via FTP way, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ because this is the surest method in this regard. Increase your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Use only the plugins which are tested with the theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello aberniz,

Check your Screen option from post editor and make sure that your Post Settings are checked, like this -> https://www.screencast.com/t/35cjtD2UTe Also, if this option is not there, I suggest you making a new fresh install from scratch via FTP way clear all your caches and check the results. Also, you should check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

Please increase your system status parameters as this guide suggests: https://forum.tagdiv.com/system-status-parameters-guide/
Also disable all plugins and clear all caching before installing a demo to make sure the plugins do not interfere with the process.
Then try to install it again.

Thank you!

Hello,

This guide should also help: https://forum.tagdiv.com/system-status-parameters-guide/
As well as this one: http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/

Thanks

Hi,

Please make sure you are entering the video id’s properly. They must be entered like this
– https://www.screencast.com/t/Rv98BgLI5Q2M
More information here – https://forum.tagdiv.com/video-playlist-2/
Then save and update the page, the playlist should display the valid videos. Also clear any caching installed, maybe the page is not refreshing because of a cache you might have.
If you already tried it like this and the video does not appear in the playlist, please check the theme system status and make modifications to the parameters mentioned according to this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Or maybe there is a plugin conflict that could be preventing the playlist from working properly. You could also try as a test to disable them all except Visual composer, clear the cache if you have one. Then check to see if it is working as intended.

Thanks

Hi,

Hi,

It seems the demo has not installed properly. It should look and have the same style as the demo. In this case the style and classes that are specific to the demo are not loaded. Please uninstall it and install it again
– https://forum.tagdiv.com/installing-demos/
Also check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hello gilean,

If you are using the CDN system you should purge all the files and check the results. Also, you should check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

Please make sure you are entering the video id’s properly. They must be entered like this
– https://www.screencast.com/t/Rv98BgLI5Q2M
Then save and update the page, the playlist should display the valid videos. Also clear any caching installed, maybe the page is not refreshing because of a cache you might have.
If you already tried it like this and the video does not appear in the playlist, please check the theme system status and make modifications to the parameters mentioned according to this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hello utzgurx,

If you are using the CDN system you should purge all the files and check the results. Also, you should check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

That sounds like a cache issue, try disabling the caching plugin or system that you have installed and check if the problem remains. Also take a look in the theme panel at the theme system status. Check and make modifications if needed to the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

You are receiving support from the tagDiv staff as well, do not worry :). The support is here present and accounted for. We answer every message from oldest to newest. We usually respond in 24h tops except for the weekend but this depends on the amount of messages we have. If there are lots and lots of requests the answer can come a bit late because we did not manage to respond to everyone up to your topic. Having lots of replies back and forth also influences the response as the topic gets fresher on each reply.
Now for the matter at hand. If the export and import of the theme settings does not work properly, it probably means one of the 2 processes is not working properly. Most likely the import.
This can be caused by plugin conflicts, memory allocation, hosting file permissions or a number of different causes that can prevent the theme from importing settings.

1) please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
2) Please increase memory allocation by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
3) Please check file permissions and specific hosting permissions: https://codex.wordpress.org/Changing_File_Permissions

I hope this helps.

Thank you!

Hi,

Please provide more details about the problems that are preventing you from installing a demo. Installing a demo is not a complicated process – https://forum.tagdiv.com/installing-demos/ and it can be achieved with a few clicks.
Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary, then try to install a demo again
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

Please check the theme system status, and make modifications to the parameters mentioned in this guide, if necessary – https://forum.tagdiv.com/system-status-parameters-guide/
This may be directly related to the problem you are having. Try and make the changes like recommended, and then check to see if everything is working as intended.

Thanks

Hi,

Please check theme server requirements and this is up to you – https://forum.tagdiv.com/requirements-for-newspaper/ – https://forum.tagdiv.com/system-status-parameters-guide/

Thanks!

Hi,

Maybe it should be best if you inquire about these server problems with the hosting you currently are using. Perhaps they could have a better answer related tho the errors.
These are the theme requirements for the server
– https://forum.tagdiv.com/requirements-for-newspaper/
And modifications made to these parameters if needed, according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hello,

If you do not use a cdn server then you do not have to clear cdn files.
Please contact your host and check if you have the right permissions to upload plugins. Also please make sure you increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!