- TutorialsSystem status parameters guide
- NewspaperUser review system
- NewspaperHow to use the Flex Blocks cache option
- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
Hello,
There is no such bug we are aware of. If there truly was a major bug in our theme, then this forum would have been flooded with messages on this matter. The fonts were thoroughly tested and they do not change upon page refresh. Please try to disable all your plugins except visual composer, clear cache and reset cdn files if you use it. Then test fonts again. The general font setting for modules and blocsk changes the general font for all elements to the desired one. It has the same effect as switching all of the options below it to another font.
The fonts and col,or scheme are affected by cache so please clear your cache after you change these settings. Another thing to do is make sure you have your system status parameters in order by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thank you!
Hello Deboshree,
1)Please try to check your system status parameters and try to increase them, according to below tutorial ->>
You have to increase these values in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.
Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
Please check and this -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and make sure that you are using the latest version of Visual Composer.
->> https://forum.tagdiv.com/how-to-use-visual-composer/
2)Please read this guide on facebook sharing: https://forum.tagdiv.com/facebook-share/
3)I have checked your website and saw that you have 2 related articles (Jetpack ->related articles -> http://screencast.com/t/DasgcRooAz and our feature related articles -> http://screencast.com/t/90dWYnAi4Ad) if you want to have just ours Related Articles feature you have to disable from JetPack related Articles because we do not provide support for plugins features)
4)As I can saw in your website URL you are using a lot of untested plugins which can change the structure of our footer. Please try to disable all the active plugins, leave just Visual Composer and install only the plugins that come bundled with our theme and rule out the conflicting plugins. For more information about our footer settings, please consult the documentation here -> https://forum.tagdiv.com/footer-templates/
Thank you for the message!
My system status is now ok, but home page is not working correclty.
Firstly, have a look on system status.
Then please have a look on homepage and then on post or some category.
Notice that for example footer is changed on category, post but not on homepage.
The title of post is changed when You browse category or directly go to post, but not on homepage.
When I try to have a look on category via homepage, it does not shows new post that i created and shoul be located in category Asia.
In summary, my homepage does not shows most of changes I make. What is wrong ?
Hello matpl,
You have to increase these values in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.
Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
Please check and this -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and make sure that you are using the latest version of Visual Composer.
->> https://forum.tagdiv.com/how-to-use-visual-composer/
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
Please try it with another ad code. Try it with a default ad that comes with the theme to see if the code is saved. If that code also gets removed, then it means your settings do not get saved so you will have to increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello,
After you disable plugins, please also clear cache and reset cdn to make sure they are properly removed. Then test again. If plugins are not the cause, then also check your memory allocation: https://forum.tagdiv.com/search/system+status/
Also if you have custom modification of the theme files, check them again and restore the theme to it’s default state. You can also update your theme to the latest version.
If none of these do the trick then please send us an email at contact@tagdiv.com and provide wp-admin and ftp access so we can investigate this issue. Please also include a link to this topic so we can identify you.
Thanks.
Hello,
I have tested this on my end again but it still works as expected. Please make sure you save your changes and update your post. If certain settings from the back-end do not apply on your end, please try to increase your system status parameters by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
You can also test this without any plugins to rule out any conflicts. Please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!
Hello,
Please increase your memory allocation as shown here: https://forum.tagdiv.com/system-status-parameters-guide/
Or if you use any type of special characters (like language specific ones) please remove them and try it with simple text. WordPress tends to strip the sidebars of widgets when any special characters are used.
If you still cannot get it to work, please provide an example of what text you are trying to implement and where.
Thank you!
Hello shihivan,
Please ensure that you have deactivated wp debug from wp-config.php core file like this -> http://screencast.com/t/iWr0W63LguQj and for more information about wp-config you should find in this documentation here -> https://codex.wordpress.org/Debugging_in_WordPress Please make sure that you have set them all the permissions for upload folder in your Cpanel/FTP.
Also, this kind of problem could come from your system status parameters and you have to increase these values in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.
Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thank you for the message!
Hello Catalin
Thanks for your reply, but the system status parameters are much enough and also setup as it required.
see screen shot.
http://awesomescreenshot.com/05c5pjqqa7
please guide me what else should i need to do.
after updating the value as you told me, i apply only 1 string to translate on 9:24 p.m. and its now 9:31 it still busy.
if you need wp-admin to access the site, please reply me directory to my email imranlaldin3 at gmail dot com
so i will create login and send it to you. Rather posting here on Forum.
Waiting for your quick reply.
thanks.
I already check the system status
max_execution_time 300
max_input_vars 5000
SUHOSIN Installed
suhosin.post.max_vars 5000
suhosin.request.max_vars 5000
I a in 4.4.2 of WordPress and the last version of the template
Have you a other idea ?
Thanks
Hi,
Please make sure you increase all the parameters in the system status by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thank you!
Hello imran,
Also, this kind of problem could come from your system status parameters and you have to increase these values in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.
Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thank you for the message!
Hi @jassingh
Try to increase the php memory following this guide: https://forum.tagdiv.com/system-status-parameters-guide/ also during the installation process for the demo deactivate all plugin except Visual Composer then check if this error still appear.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi
The theme has been developed to be fast but it may still need configurations on this matters so test your site using google’s page speed insights testing tool(or gtmetrix) and make sure you follow the guide instructions and methods then test your site again.
First of all deactivate all plugins except Visual Composer, clear all caches then test your site page-speed again. In terms of speed we have made a page speed guide and covered the most important aspects that google notifies you of (image optimization, js/css render blocking and more..) and based on which it classifies and grades your site’ regarding speed. You can find it here: https://forum.tagdiv.com/how-to-make-the-site-faster/
If you decide to use the speed booster keep in mind that is an optional plugin and it was designed to work only with tested plugins – http://screencast.com/t/FXXDNtqfz in case you use other plugins it will be automatically disabled, so please check System Status – http://screencast.com/t/XAYYQgfRvEC To make it work with other plugins you will have to alter the code and remove/comment this – http://screencast.com/t/RZLIOPUNdqh Also you may find some useful information here: https://forum.tagdiv.com/topic/website-memory-problem/
Regarding your the mobile theme module from Jetpack plugin that was not teed to work with the theme and if it’s enabled it loads a different theme on mobile devices. For more details about this check this topic: https://forum.tagdiv.com/topic/newsmag-broken-on-mobile/
Thanks!
Hello,
@mlgallant Well if the option does not stay selected, that is the reason you do not see featured images. Please try to clear your cache after you change the setting and make use you increase the system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/ If you still cannot get the option to stay selected, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect it. (also include a link to this topic so we can identify you)
@Olak,
Please re upload your images in the media library. edit a post and remove the featured image that does not show up and upload it again. Do the same for the logo and your ad in the header. http://screencast.com/t/WwLgJ0UB55j
Most of your posts do not have a featured image set so you can only see the placeholder image on your homepage.
Hope this helps.
Thank you!
Hi
Try to increase your wp memory limit and php memory as well by following this guide:
https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and the error log file and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello srisurya,
Please ensure that you have deactivated wp debug from wp-config.php core file like this -> http://screencast.com/t/iWr0W63LguQj and for more information about wp-config you should find in this documentation here -> https://codex.wordpress.org/Debugging_in_WordPress Please make sure that you have set them all the permissions for upload folder in your Cpanel/FTP.
Also, this kind of problem could come from your system status parameters and you have to increase these values in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.
Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
Please check your system status parameters by following this guide and increase them as suggested here:
https://forum.tagdiv.com/system-status-parameters-guide/
Then check your settings again.
If this still does not work, please send us an email at contact@tagdviv.com and provide wp-admin so we can take a look into this matter. Please also include a link to this topic so we can identify you.
Thank you!
Hi,
Please try to deactivate all plugins except visual composer, clear cache and reset cdn files if you use it.
Also please try to follow this guide to increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if you still have issues with this.
Thank you!
Hello,
Please do not try to use any other version of visual composer than the one that comes with your theme version. Remove any version you might have installed as well as the js_composer folder and install it from here: http://screencast.com/t/HVN0CJ1nH
Also please increase your wp memory limit and php memory as well by following this guide:
https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thank you!
Hello horseandpony,
This kind of problem could come from your system status parameters and you have to increase these values in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.
Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
Please check after this advice and see how it works.
Thank you for the message!
This is my system status
Hello,
Please check the sorting option you added to your blocks. They might not be sorted by ‘latest’
If this is not the case, you can try to increase the system status parameters https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there, then please try to disable all plugins except visual composer, clear cache and reset cdn files (if you use it)
Let us know how it goes.
Thanks.
Please increase the memory allocated to php and the wp memory.
Please provide a screenshot of your system status so we can see the values.
Thank you!
