Search Results for 'system status'

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nayatel.creatives
tagDiv Member

Screen shot of <b>system</b> <b>status</b> tab

Please review the system status.
1. Tried deactivating all plugins problem remains same.
2. Installed a fresh copy of tag div composer problem still exist.

Please help me out.

Srinabh
tagDiv Member

Hi,

Please try this, i seemed to have this issue earlier aswell.

1. This problem can solved this problem in this way:
go in Newsmag > System status and replace the url from: -> https://i.imgur.com/St8rQKd.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

2. Please make sure that the Memory Limit is set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ this value must be set in wp-config.php

Calin
tagDiv Staff

Hi,
The license cannot be stolen from theme panel.
Also only envato can change the license key.
What I suggest to try is to reset the key https://i.imgur.com/OAqz4Ia.png
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still some problems, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

didoulr
tagDiv Member

I reinstalled everything and it seems to be working !!!! THANKS !
The site is still very slow and I can’t success to edit the home page, the wheel turns in a loop…
I don’t understand why, when I add define (‘WP_MEMORY_LIMIT’, ’128m’); in wp.config this doesn’t appear in the status system.

didoulr
tagDiv Member

Thanks for your help.
I just saw the question “Image doesn’t load on my website” and the problem must come from my version 8.8.2 of newspaper, which has never changed because when I switch to v.10 my site explodes and I don’t know how to make the transition successfully!
So I just activated the latest version and now i have a blanck page ….. I’m depressed ….
https://www.golf-magazine.fr/
I can’t access the system status page, i have this message :
Sorry, you do not have permission to access this page.

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Srinabh
tagDiv Member

I have also gone through the forum and tried the below with no success.

1. This problem can solved this problem in this way:
go in Newsmag > System status and replace the url from: -> https://i.imgur.com/St8rQKd.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Turgut Ozal
tagDiv Member

Hello Bettina!
Thank you for your response.
I have uninstalled all the plugins except tagdiv plugins and again I am facing the same problem.
I uninstalled and reinstalled also the tagdiv plugins and again the same problem.
About theme requirements, I do not see any problem there.
Thank you for the links send to me, I read them but was not able to solve the problem.
Please find attached the screenshot of my System status
<b>System</b> <b>Status</b>

Bettina
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Newspaper Theme has not been tested on a multisite. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Newspaper Theme has not been tested on a multisite. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Newspaper Theme has not been tested on a multisite. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Simply reset the key from the system status tab here: https://www.screencast.com/t/JmcuXdo8Pg0

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Newspaper Theme has not been tested on a multisite. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi,
1. This problem can solved this problem in this way:
go in Newsmag > System status and replace the url from: -> https://i.imgur.com/St8rQKd.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

2. Please make sure that the Memory Limit is set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ this value must be set in wp-config.php

If there is still some problems, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!

Vlad S
tagDiv Staff

Hello !

Can you let us know what demo are you using ? That can be found in your system status bar here: https://www.screencast.com/t/Wiz6xqvVqj2

Thank you !

Vlad S
tagDiv Staff

Hello !

What theme version are you running ? Can you send us a screenshot of your system status ?

Thank you !

Calin
tagDiv Staff

Hi,
In most of cases the below steps can fix this problem:
Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.
Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;
Also if the problem persists we’ll check it via email.
Thank you!

Vlad S
tagDiv Staff

Hello !

Did you get this message “Sorry, you are not allowed to access this page.” when you tried to activate the theme?
If yes, then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

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