Search Results for 'system status'

Hi,

That would be a very old version of theme, if I understand correctly you are still using theme version 6. It is always recommended to keep both WordPress and the theme up to date. Updating just one or none when updates are available is not the best practice.

Much has changed in the theme since then. Please check the changelog at the bottom of the theme presentation page
– https://themeforest.net/item/newspaper/5489609

Update the theme by FTP if possible, that would be the best method to update. Make a backup before updating
– https://forum.tagdiv.com/how-to-update-the-theme-2/

A thing to note is that once you update the tagDiv composer (introduced in 8.0) will be automatically activated. Visual composer elements in pages may not display properly if the tagDiv composer is active. Deactivate it and leave Visual composer (now named WP Bakery page builder) active. Update Visual composer and there should be no issues
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Be sure to check if there are sufficient resources allocated for a optimal performance
– https://forum.tagdiv.com/requirements-for-newspaper/
Check the theme system status and if needed ask your hosting provider to increase those parameters.
Le us know if you encounter any issues and we will try to help you as best we can.

Thanks

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Additionally try deactivating all plugins as a quick test, leave only theme plugins active. Check if this has any effect.

Let us know the results after trying these suggestions. Be sure to use the tagDiv composer on pages that were created with it only or on new pages.

Thanks

Hi,

The first thing to check would be the theme system status panel, check if there are enough resources
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase the parameters mentioned in the guide. Insufficient resources are the usually the cause for theme panel issues. Let us know if there is still a problem.

Thanks

Hello mysterionx,

Make sure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/, check the permissions to your server, enable the mbstring, remove all of the untested plugins and check the results.

Thanks for the message!

Hello Brian,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope that help!

Thanks.

Hi,

Please check if the composer has been updated automatically, it should be version 2.3 after the update. Deactivate it and re-install it from here if it’s an older version
– https://www.screencast.com/t/Cs5jJPhJq0n
Additionally check the theme system status to make sure there are enough resources
– https://forum.tagdiv.com/requirements-for-newspaper/
Let us know the results.

Thanks

Hi,

When clicking on the edit content button the text editor should open
– https://www.screencast.com/t/p9XbLq3IZZD
– https://www.screencast.com/t/m3985nzfepN
And there you should be able to edit the text, close the window to save it.

If this is not working for you, then the first step would be to check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase the allocated resources. Let us know the results.

Thanks

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Additionally try deactivating all plugins as a quick test, leave only theme plugins active. Check if this has any effect.

Let us know the results after trying these suggestions. Be sure to use the tagDiv composer on pages that were created with it only. All the elements in the page have to be added through it.

Thanks

Hy zseo,

Check the system status parameters from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks.

Hello gowgowpr,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks.

Hello all,

Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks.

Hi,

If you keep replying in your own topic it will only delay our answer unfortunately. The topics will be answered by oldest to newest.

Issues with the composer can be caused by many factors. The most common cause is simply insufficient resources. As you install more plugins the WP memory will be depleted and this will cause problems with the theme and plugins.
Please check the theme requirements guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
The theme has a system status panel you can check to see if everything is set properly. This would be the first step to try and fix the problem. If needed contact the hosting provider again and ask them to increase them according to the guide.

The next possible cause would be plugins. Deactivate them all except the theme plugins. Check if this has any effect. Also test on a new page.

If there is still a problem after doing this, we could take a look. Send us an email at contact@tagdiv.com and provide admin access, FTP and cPanel as well if possible. Include a link to this topic in the email.

Thanks

Hi,

Now that is unusual, so the newsletter settings are not appearing for you
– https://www.screencast.com/t/Y9dI6w8Lpf
There are a few things you can check. First would be to check in a different browser. Next would be to test with no plugins active, only theme plugins.
Also check the theme system status
– https://forum.tagdiv.com/requirements-for-newspaper/
If you made modifications to the theme files or added code in them, try to temporarily remove them and check if this has any effect. Let us know.

Thanks

Hi,

Please check if the same error is displayed when trying to edit a different page or a new page. It usually is displayed when there is content in the page that was not added with the tagDiv composer. By trying on a new page, we can see if that is the case.

Also if you use an older version of the Yoast SEO plugin, there was a setting know to cause problems
– https://www.screencast.com/t/n8Cc35EofLh

Please check as well the theme system status, if there are sufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed, ask your hosting provider to increase these parameters to the recommended values.

Let us know.
Thanks

Hello Grewalwp,

1)Use the manual activation like this -> https://www.screencast.com/t/CrQAvg3Zc

2)Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks.

Hi,

You can provide us any admin account you have or create a testing admin user. This is required for us to investigate. Send this information by email only, do not share it on the forum.

Regarding the issue with the composer, the first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme, the plugins or other issues. If needed ask your hosting provider to increase them as specified.

Does the composer work if you create a new page and use it? What exactly happens when it is not working? Is it fixed if you deactivate all plugins except theme plugins?

In some cases the solutions from these topics worked for tagDiv composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know the results.

Thanks

Hi,

Maybe you are trying to edit pages that were not initially built with the tagDiv composer, or contain content that was not added through it. Check if the same thing happens on a new page when you edit it with the composer.

There was another circumstance when this happened, related to an older version of the Yoast SEO plugin if you use it. This setting in the plugin
– https://www.screencast.com/t/n8Cc35EofLh

Also be sure to check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Check if there are sufficient resources allocated. If needed ask your hosting provider to increase them.

Let us know the results.

Thanks

Hello whatawawu,

Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. Check the system status memory to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello Charlie,

1)Increase the system status memory according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
2), 3)Please update the theme to the latest version of it because in that version was resolved this problem with Social Counter and the App Id and Secret ID are no longer needed. Update it via FTP way, clear all the caches and check the results.
4)You should provide some useful screenshots with this problem so I can identify it at your website URL.

Thanks for your understanding!

Hi,

There could be problems if you use both composers at the same time, this is highly not recommended. Use one only and deactivate the other. It can cause problems with the pages.

Also I don’t know how exactly you edit posts with the tagDiv composer, it can only be used for pages at the moment.

However both composers should appear as an option to edit pages
– https://www.screencast.com/t/kvA3rfMFXTHl

Please check the theme system status parameters
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause problems.

Thanks

Hi,

So when the tagDiv composer plugin is active you cannot access you post pages. Now that is unusual. From what I know that could be caused by security plugins configurations, or server security or firewall, such as mentioned here
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/
The topic mentions other possible causes, like other plugins.

Check with your hosting as well, ask them to check error logs, and what exactly happens when you activate the composer plugin causing problems accessing pages on the website. Let us know the results.

Also check the theme requirements, check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/