Search Results for 'update'

Hello,

It can be changed but you will need coding skills to do it. Here is where it is presented:
https://forum.tagdiv.com/td_api_thumbupdate/
Unfortunately this falls beyond what the theme support can offer you as it represents theme customization.

Thank you!

Hi,

If you have tried re-installing Visual composer – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ and it is visible and activated in the plugins section – https://www.screencast.com/t/OgB4ihGCi8 and you have not changed any of the settings – https://www.screencast.com/t/jP6JIjy7YKig and still have no access to it in the page screen, please send us an email at contact@tagdiv.com and provide admin login information. Also paste a link to this topic.

Thanks

Hi,

Try to deactivate the plugin and install it again – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Please check the theme system status and make modifications if needed, to these parameters – https://forum.tagdiv.com/system-status-parameters-guide/ Also check to see if Visual composer is checked in the screen options here – https://www.screencast.com/t/4mf2Q0qfE02 If you can not manage to resolve this problem you are having, you can send us an email at contact@tagdiv.com with admin login information. Please also paste a link to this topic.

Thanks

Hello arenavl,

Please notice that it happens due to updating data by Facebook. You can try using the Facebook Debugger to force this action for a certain article post. Check here -> https://forum.tagdiv.com/facebook-share/ This tool is used to force this action when the Facebook has not updated all data. Sometimes it will take a while until the FB will update all of this information and that’s why this tool is used. Now, I have tested a post from your website and seems to work as expected, as you can see here -> https://www.screencast.com/t/pMWFOP02rr
The post can be posted on Facebook.

Thanks for your understanding!

Hello Ace,

Please ensure that you are using the latest version of the theme and also, you should use only the plugins that come bundled with the theme core files. The theme update should have to be done via FTP way because this is the surest method in this case, according to our guide here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, if you are using the child theme, switch it to the main theme and check the results.

Thanks for your understanding!

@Satwik Thanks for your help!

@SecNews24 I’m very sorry for the delay, but we don’t work on weekends! You can see the support forum in sidebar(right part of the page).
Regarding Visual Composer, it is specified into our documentation that the plugin is bundled version, so you don’t need to buy or register it – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ – https://www.screencast.com/t/HI5ZDsIJVzQO Also it is specified in official documentation of Visual Composer, about the bundled version – https://www.screencast.com/t/EQf2H0ObG The plugin is licensed to the theme and only we can provide updates for it and we do this periodically.
I’m very sorry for inconvenience and I hope you also will understand us and improve the theme rating.

@riealeksandra These messages come from the plugin, but we will see what we can do and see if we can block them.

Thanks!