Search Results for 'update'

Hi,

We will consider your suggestions and pass them to the developer team, but we can not make any promises, or say for sure if/when they will be available because the list of suggestions and possible improvements is long. Each of these is analyzed and prioritized by the team, and each update is meant to improve the functionality and usability of Newspaper.

Thank you for understanding!

Hi,

I am sorry, but I did not see at that time any problems like you describe related to the article ads. Maybe the problem is intermittent and was not displaying at the moment I was inspecting it. We try to provide the best support and solve all the problems that arrive when building your site using the Newspaper theme, if possible. But this is done with dialogue and patience, to identify the problem quickly and find a working solution for it based on the information received. Also please try to post a single time and not reply in your topic, because this refreshes the topic and places it last. We try our best to answer all the topics, from oldest to newest, in the allocated support hours.
You do not need to activate the Visual composer plugin, it is already activated as specified in the link below and you do not have to worry about the activation warnings – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please let us know if you need further help.

Thank you for understanding!

Hi,

If you are updating the theme through the automatic process, please make sure you follow these steps exactly as they are described here in this guide – https://forum.tagdiv.com/how-to-automatically-update-newspaper-theme/ If you are sure you have done things accordingly, it could be a temporary problem with envato, you could try again later.

Thanks

Hello communiquel,

Please ensure that you are using the latest version of the theme. Otherwise, you should update it to the latest one via FTP way, increase the system status according to our documentation guide here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all your caches, purge all CDN files and check the results. If the problem is still there, try to make a new fresh install from scratch via FTP way and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

1) It is not a bug. You simply did not modify the css properly on a responsive layout.
please also add this code:
@media (max-width: 767px){
.td-post-template-7 .td-post-header-holder {
width:100%!important;
}}

2) You can change the site width with css but please keep in mind that this is not recommended as the theme elements will not position properly anymore and there could be css issues. If you did change this, please note this change is not recommend by us and if you have future css styling issues, you should definately start by removing the width alteration as our elements were created based on the fixed width of the containers. I did not say it is not possible. I said there is no solution I can provide because simply changing the width will not be enough for this modification to function properly.

7) We implemented a fix for this in the next theme version we plan to release in the near future. I have passed this information on to my colleagues and we will fix this in the next update.

8) In order to remove pinterest from the post sharing options you can either hide it with css or remove it from the theme code.
css version:
.td-social-pinterest{
display:none!important;
}

The code version:
Please remove this line of code for top sharing:
https://www.screencast.com/t/bTiYLtemTyK
and this line for the bottom sharing:
https://www.screencast.com/t/ZXoSzECDzYeY

Thank you!

Hello,

Unfortunately there is no setting to adjust it;s speed. It can be done but you will have to alter the theme js file for it. That file is changed on each update so you will hve to make the modification again after each update.
Please change this number to a bigger one for slower speed or a smaller number for faster speed: https://www.screencast.com/t/DWftPj5xa0F

Thank you!

OK,

I will add this to our list for future updates and pass this information on to our development team.

Thank you!

Hi,

You can update the theme to the latest version by following the steps provided in this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/ and you can make a backup as suggested there. The surest way is to do it by FTP like this – https://forum.tagdiv.com/install-via-ftp/

Thanks

OK,

I added the issues on our list for future updates and the development team will look into these issues and make the proper adjustments for future updates.
The first 2 errors these ones: https://www.screencast.com/t/bQ3Gfse116 – https://www.screencast.com/t/QgCn7vqw0Ml are our less compiler that is not used in the deploy version (the release version) It is only used in development so it will not affect any part of your site at all. These errors can be ignored as they are not part of the theme. They are present in the theme code but not used.
The only issue is the name of the function at the bottom of the second screenshot. That is the only warning and we will fix that in future updates.

Thank you!

Hi,

Please note that the theme will provide a new version of the Revolution slider plugin along with the theme updates, and after it has been tested for compatibility accordingly, taking in account every aspect of the update. This is related to the Visual composer plugin also. The version that is included in the package is fully compatible with the theme, but I can not say for sure that a new version of the plugin will be too.

Thanks

Hello,

This is a common caching issue after an update. Please make sure you clear all caching after you update. Right now the cache seems to have cleared itself.

Thank you!

Hi,

This should be a simple process, just deactivate and delete the Visual composer plugin (this should remove the previously created destination folder) – https://www.screencast.com/t/9rar7GKlX then add the new updated version – https://www.screencast.com/t/n879DpzSWb4 If this is not working for you and you can not install Visual composer, please contact us via email at contact@tagdiv.com and provide admin login information so we can take a look. Also paste a link to this topic.

Thanks

Hello,
This is the main reason why you should not allow automatic updates. You need to create a back-up before any major update such as a theme update or wordpress update.
Your site seems to be working fine now. It could have been a caching issue.
Let us know if you still have trouble with this.
Thank you!

Hello

The plugin is provided in the main theme package. Please make sure you download the main theme package from envato and then install the plugin from there:
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!