- NewsmagHow to update a plugin
- NewspaperHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewspaperHow to update the WPBakery Page Builder plugin
- NewspaperHow to Update the Newspaper Theme
- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
Hi there,
I updated the the Tag Div Newspaper theme to 12.1.1 and have been facing issues with the missing admin bar on the live site. After sometime, it came back and I could see the missing admin bar on the top.
Currently, my editors have complained that the tag div logo is appearing on the top bar. Despite clearing their cache and updating their profiles via WordPress, the logo still appears. Please advise how do we go about this?
Thanks!
Cheers,
Sathiya
Hello!
Try to deactivate ALL plugins except tagDiv ones before update. If you are using a cache plugin, deactivate it and see if the problem goes away.
Thank you!
Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Started popping up since updated to the latest version of the theme. After I downgraded it works good once again.
I am unable to make use of the cloud template, I cannot add new one and I cannot update the theme as well.
Cloud template section says invalid key while update section says.
“Please reset the key from the System status tab and try to activate it again, or contact our customer support team at contact@tagdiv.com.
If you don’t have a valid license key, you can get one now and continue to enjoy the full benefits of this great product.”
Hello,
if I understood this correctly, the problem appears when you update the theme using the option in the theme panel. In this situation, what I can recommend is to manually update the theme and the plugins in the theme.
How to do this: you need to use FTP/cPanel/File manager and delete the old theme version, then copy the new theme version, then from Newspaper > plugins, update the theme plugins.
I hope it helps you, if the problem persists and you want, we can investigate by email, for this we will need access to the site.
Thank you!
Hi,
In case you are having the redirect malware, please try the suggestions from this topic https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/
In case the problem persists or you need help, you can contact us via email.
Thank you!
Sorry Calin, I don’t want to bother you but… I have all updates for years without this issue, how is possible?
Since last update, something has change for sure.
How can I have our 9 webs in REGISTERED (GREEN) mode and now is in INACTIVE but still in green?
Thanks, I really don’t understand.
Hi TD Team
My menu has problem after updating to 12.1.1 please help me
Example link: https://ibb.co/7Cn7vTV
——-
Web Link : tuhocdautu.vn
Hello,
After update to 12 when i open tagDiv composer it’s open new tab and show like ifframe in Edit post, i can’t edit anything.
See screenshot: https://prnt.sc/Dce8EDHR8Qpo
How i can fix this.
Thank.
Saludos soporte newspaper: Mi nombre es Tito Almonte, Creador de sitios web en CMS, necesito ayuda con este thema, ya que al actualizarse pierdo toda la configuración que antes tenía, pierdo pie de página y otras configuraciones.
el motivo por el que quiero actualizarlo es porque las categorías de las publicaciones no están bien configuradas y entiendo basándome en mis conocimientos que este problemas está en la programación del periódico.
Lo solucione actualizándolo pero se desconfiguro todo el fronend de la web, favor enviarme el thema niño si lo tienen o darme una solución ya que este es un periódico que está en línea y no puede ser desconfigurado, gracias .
__________________________________________________
Greetings newspaper support: My name is Tito Almonte, CMS website creator, I need help with this theme, because when it updates I lose all the settings I had before, I lose the footer and other settings.
the reason why I want to update it is because the categories of the publications are not configured correctly and I understand based on my knowledge that this problem is in the programming of the newspaper.
I solved it by updating it but the entire frontend of the web was deconfigured, please send me the child theme if you have it or give me a solution since this is a newspaper that is online and cannot be deconfigured, thanks.
MI CORREO: timardirectory@gmail.com, este es el correo que está suscrito en envatos.
Thanks for replying, but i do not really understand what you mean.Maybe i did not explain well my point.
How i have to set up the child theme without loosing any data after an update?
I havent done any code modification to my child theme apart from adding the gtag code in functions.
I am asking about changes made to css, content and modicications to outlook through theme;s builder on templates that i added to cloud library.
Do i have to save these renamed templates (page,header,footer,author etc) in my child theme in order not be overwritten in a future update?Is this necessary?
Hi,
Please contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
– a link to this topic to identify you
Also, during the update, know that we will disable the other non-tagDiv plugins.
Thank you!
Hello @kbelimpassakis!
The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated). If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update.
Thank you!
Hello Antonio!
It seems that you use the Mobile Theme and AMP plugin.
I can see your hamburger menu, which is displaying well on your mobile version. Delete your cache and try again in an incognito window in your browser.
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.
Thank you!
I updated my Newspaper theme today to version 12.1.1. Now it does not work anymore because I cannot install the tagdiv composer. Neither the installation via the Theme Panel nor the manual installation by uploading the plugin via the wordpress dashboard works. Please fix this since my website is now not operational.
Here is the error message:
Herunterladen des Installationspakets von https://cloud.tagdiv.com/td_plugins/td-composer/e815948e5c9ec5801de67b92a1d5a59fxx/td-composer.zip …
Entpacken des Pakets …
Die Datei konnte nicht kopiert werden. td-composer/legacy/Newspaper/includes/demos/the_rimont/td_media_8.php
hi there i made a fresh install about 2-3 weeks ago.
i installed a child theme from the first place.
a few days ago i saw that a new update was available.
i changed theme from child to newspaper theme and after i switched back the page layout stored in cloud library was set back to the original template used (i lost all the css and content hanges made).
i want to ask that it is a bit confusing for me the artcile relatively the child theme use if it is compulsory since using a child theme to copy the files (single templates etc) there in order not to loose changes made with editor to cloud library templates???
i m not sure after reading it in case somenones using child theme after an update the changes and the templates stored in cloud library will remain as they are, or they will change unless they are copied on achild theme files?
Can u please help me with that cause i do not want to loose all the work done in a future update or in case i revert to main.
finally, i am showing some deprecated api to the contact form i added, i do not know if it is noticed and u plan to fix it in future.
Hello,
Indeed, the developers only put a restriction for that code so that it can no longer be set in the theme. Now, if the problem persists, after the theme update and the extra code and files have been checked and cleaned, there may be possible that some files to still be infected. If you want, in this situation if you contact us by email at contact@tagdiv.com and provide wp-admin and FTP access, we will check the files and what else could be infected to make this problem reappear.
Thank you!
Hello @soynadie !
I would gladly recommend you make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated). If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update.
Thank you!
Hello Anamaria, I have regenerated the other thumbs but now I have another issue.
I updated to Version: 12.1.1 and I cant see my theme panel!!! The Newspaper menu now only has 3 options – welcome,plugins,support!!
Sorry Calin but I can’t belive that.
Then, why I can install in 9 websites in 2017? and now, since the last update, I can’t.
I don’t understand. All our webs appear as “REGISTERED” in green.
Thanks,
Hello,
You can find more details about new options here
-> https://forum.tagdiv.com/create-form-contact-page/
-> https://forum.tagdiv.com/create-frontend-submission-form/
-> https://forum.tagdiv.com/user-reviews/
-> https://forum.tagdiv.com/filters-sorting-taxonomies/
Also, you can ask specifically what you want and we try to help you.
Also, you can check this topic
-> https://forum.tagdiv.com/topic/how-do-users-update-the-information-from-front-end-submission-form/
-> https://forum.tagdiv.com/topic/listingscptpost-submission-limiting-and-billing/
Thank you!
Hi GanaAdhikar,
If the block is added using the api or you use a chide theme and you edit a block, then yes, it should also work after a theme update.
Now, related to the current block, this will be the same.
Thank you!
