- NewsmagHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewsmagCategory templates
- NewsmagWhat’s included in Newsmag theme package
- NewsmagAjax view count
- NewsmagSmart Lists
- NewsmagFeatured images
- NewsmagFeatured image or video
- NewsmagModal window
- NewsmagtagDiv slider gallery
- NewsmagVideo playlist
Hi,
Dear sir, How remove Related Article from “MORE FROM AUTHOR”: https://ibb.co/QrKpnfF
And
How to create this style Post Update option on this place. https://ibb.co/0qs4RS7
TagDiv Team. This is a theme related issue. Need to fix ASAP. Waiting for the next theme update.
Hello @saikumar!
Please check our documentation step by step: How to install and activate Newspaper:
1. https://forum.tagdiv.com/install-via-wordpress/ OR https://forum.tagdiv.com/install-via-ftp/
2. https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
3. https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
Hello!
Please check some tips from this topic: https://forum.tagdiv.com/topic/td-composer-trying-to-access-a-pile-of-videos-when-not-needed-slowing-down-page/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
You can use the CSS Analyzer, which is our automatic tool, very useful for the page speed and unused CSS.
Documentation here: https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Tutorial here: https://www.youtube.com/watch?v=tnkVapqhIHc
Thank you for understanding!
Hi, as in subject i updated from 11.3.1 to 11.3.2 but i lost a lot of customization (hedaer, footer, settings, ecc).
I use a child theme.
Header: https://ibb.co/Z822Hmm
Footer: https://ibb.co/4g4x3VD
Why i lost my data? Could you help me to solve?
Thanks in advance
Hello @nockeeee !
Please check before use, the documentation here: https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
and tutorial here: https://www.youtube.com/watch?v=tnkVapqhIHc
If you can’t see the report, then it could be a plugin conflict or a cache issue. Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello @manjeet036 !
You should enter a name, then create the page: https://prnt.sc/20vn4ju
In order to avoid misunderstandings, please provide more information about what you need to achieve (where is the evening?), screenshots or a video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ ; https://forum.tagdiv.com/mobile-theme-introduction/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hello!
Let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ ; https://forum.tagdiv.com/mobile-theme-introduction/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin. Better uninstall the Mobile theme and see the changes.
Thank you!
Hi Bettina,
Thank you for the update. The revised CSS code is almost perfect, it correctly removes the post and comment count, however the box in which those stats would be displayed is still visible.
How can we remove the empty box: https://imgur.com/3B9HpnM
Thank you.
hi,
I got an email today i dont know what the matter…
“I’m from MoTyFo, the owner of the typeface Sofia Pro that you’re using on XXX.
Unfortunately, we cannot find any license for your company in our records and a proper license is required for this use.
If you do have a license for these fonts, please provide either the email or account name that was used to purchase it and which distributor you purchased the license from. We’ll update our records accordingly.
If you do not have an active license for these fonts, you will need to purchase one: https://licensing-assistant.motyfo.com/s/g69Or
Let me know if you have any additional questions–we’re here to help!”
hi,
I Have created a page in desktop version and a mobile page as this guide said.
=> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
but still in mobile page its showing a message something like:
No mobile content! Edit mobile content
Would you please tell me where I’m wrong?
the page: Page Link
Hello!
For Woocommerce & TagDiv Shop plugins, the best option is to use the responsive version or mobile pages.
Thank you for understanding!
Hello!
Unfortunately, there is no special or individual file with CSS for every theme’s feature.
But, you can use the CSS Analyzer, which is our automatic tool, very useful for the page speed and unused CSS.
Documentation here: https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Tutorial here: https://www.youtube.com/watch?v=tnkVapqhIHc
Thank you!
Hi again If we part the problem in two, the errormessage one get on mobile usually dissappears after updates so this is far from the first time but I dont know what trigs it.
The second problem is my guess something to do with templates and computer in combination since that problem only appaears on computer and not on mobile neither on ipads and such. So I guess its probably a settings issue
Hello!
1. You can set nofollow, noopener or noreferrer.
2. Please make sure your settings are done as in this documentation: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ and you have the latest version (11.3.2) of the theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Disconnect your instagram and facebook, please execute these steps:
1. disable TagDiv Composer and tagDiv Social Counter
2. uninstall(delete) TagDiv Composer and tagDiv Social Counter
3. clear cache (if cache plugin exists)
4. install TagDiv Composer and tagDiv Social Counter
5. activate TagDiv Composer and tagDiv Social Counter
6. clear cache (if cache plugin exists)
Reconnect the instagram and facebook account again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Please make sure you have the latest version of the WordPress, theme, plugins(11.3.2) and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
Please make a full backup, send an email at contact@tagdiv.com and provide your license code, wp-admin and Cpanel access, so we can investigate these issues. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thank you!
Hello!
This issue has been fixed from 11.3.1 version. The problem came from these settings from the theme panel: https://www.screencast.com/t/zRLvwTQ3jnJ. If they are disabled, then this problem comes.
I recommend you to make a backup and update plugins and the theme to the latest version (11.3.2) via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello Daniel!
Let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ ; https://forum.tagdiv.com/mobile-theme-introduction/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you do not need Mobile Theme layout, then you can uninstall it and use other mobile version.
Hope that helps you!
Thank you!
after theme update issue showing rev drop some dynamic font not working
Hi, we recently updated our newspaper theme to the recent release, but one thing we noticed is that our homepage background video isn’t playing anymore. It’s stuck on the Thumbnail. It will randomly work for a few minutes and then stops auto-playing. Nothing was changed other than updating the theme, wondering if there’s something we missed.
What’s weird is that part of the team in Asia isn’t experiencing this issue but everyone in the US is seeing the same issue. We’ve cleared the cache and spoken to the Server company but nothing seems to help. Decided to check here since this only started once we updated the theme.
Also is there a different way to add background videos other than using YouTube?
Here is our site – https://www.creditiq.org/
Thanks
Hi,
I just checked your website and you are using an old theme version, but you have the latest WordPress version, so this can be an incompatibility, what you need to do is to make a full backup for your website and database and update the theme ->https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Also this can be a plugin conflict, so before you make the theme update, you can check the plugin conflict, for this, please make a test using only tagDiv plugins. If is not working, then go with the theme update.
Thank you!
Hey cant get my post showing after last update, My website went black but working again after updates that shouldnt happen though… but after updates and som fixing of long time issues with header and footer my posts not showing when clicking on them from computer, On mobile they still show but on mobile there is an error message
looks like shit and feels so unproffessional. please help me get this right
Hello!
However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Hello Ed!
For example, in our theme if you need COVID19 Updates, then you can use Covid 19 statistic counter for displaying numbers for a certain country, and Covid 19 statistics table which display numbers for all countries: https://www.screencast.com/t/wFlntvwO2
Hope that helps you!
Thank you!
Hello,
My Pinterest page was working fine up until a few weeks ago with the new update and now it’s the page is nonresponsive and saying “Pinterestpinterest data error: Pinterest HTML data cannot be retrieved” the same link and URL format from before have been used and it’s still not working.
Let me know the next steps to proceed.