Search Results for 'update'

Hello,

This topic is getting far to big to handle all requests at once. I will mark this topic as closed with these pointers:

1. For instagram issues, please update your theme to the latest version (8.7.3) and clear all caching as the issue will be solved.

2. For Facebook it is not a theme issue. Please read these topics:
https://developers.facebook.com/status/issues/205942813488872
https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa – https://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns

3. For any other network you have problems with in the counter, please use this guide:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

If you still encounter issues, please create a new topic on the forum so we can handle each request individually.

Thank you!

Hello,

For Instagram please update to the latest theme version.

For FB, please read these topics:

https://developers.facebook.com/status/issues/205942813488872

https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa – https://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns

Thank you!

Hi,

Thank you for the suggestion, I will pass it along. Ideally all the theme plugins should be updated after a theme update. The tagDiv composer and multi-purpose plugin will try to update automatically when the theme is updated, but sometimes this action fails.

I will add this on our list and it could be available in the future updates online changelog or theme package update log.

Thanks

Hello tovyt,

Please notice that the theme has been changed a lot from 7 to 8 version and probably that’s why you get some changes, sorry! You should make a full backup to your database and then, update the theme to the latest version of it and try to adjust it to look good with the latest version of it. The theme installing should have to be done via FTP way, clear all the caches and check the results. Please notice that our theme is in continuous development and if you want to bring good results you should keep up the steps with the latest version of the theme.

Thanks for the message!

Hi,

If you have a problem with the composer, first please check if it has been updated automatically (it is now version 2.2).
Also check the theme system status section, check if there are enough resources allocated
– https://forum.tagdiv.com/system-status-parameters-guide/
If necessary contact your hosting provider and ask them to increase the parameters as mentioned in the guide.
Additionally try as a quick test to deactivate all other plugins except theme plugins and see if this has any effect on the issue.

If there is still a problem with the composer functionality, send us an email at contact@tagdiv.com and provide admin login, FTP and cPanel if possible as well. We will take a look. Mention what exactly is happening so we can test. Also include a link to this topic in the email.

Thanks

Hi,

1. The post content width cannot be changed with a theme setting. However, in an upcoming major theme update there will be a considerable amount of flexibility added to how the post pages and templates are created, among many other new options. You will have many new options to create post pages, I cannot say more about it unfortunately.

2. There are a number of demos in work I believe, we try to create and add as many as possible. That demo you mention is somewhat similar to this one
– https://demo.tagdiv.com/newspaper_lifestyle/

Thanks

Hello defenseupdate,

Sorry but please notice that we do not have any bad reports with the theme’s vulnerabilities at the moment! The latest version has been fully tested before it’s released and should not exists any kind of vulnerabilities in the theme, sorry! Remove all of the untested plugins, clear all the caches and you should provide some useful screenshots with the problem if it will persist.

Thanks.

Hello,

The update is a mere coincidence. It has to do with the post style used. It will not work on all post styles. Some post styles have the comments outside of the post content so the class will not affect them.
It will only work for post styles 2,4,4,6,7,8,11,12 and 13
If you want the others to be affected by the css, you will need to alter the theme code a bit in order to get the css to target the other style as well.

Thanks.

Hi,

That would be an older issue, there are many topics about it
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Basically there were changes made by Instagram to their code, we provided solutions to make the Instagram widget and social counter work. These require some modifications to theme and counter plugin files.
However the latest theme version contains these fixes, there will be no need for modifications. So you could either make the modifications as mentioned in the topic, or update the theme to the latest version. Instagram should work as before either way
– https://www.screencast.com/t/vS5wgCCLZBv

Thanks

Hello,

You missed an important step in the update. Updating the theme plugins. Please delete the current theme plugins you use now and install the plugins from the newspapewr 8.7.3 theme package (tagdiv composer, social counter, amp, etc.)

Thanks.

Hello snowsbest,

No, please notice that you should not buy again your theme for updating it. You have unlimited updates if the theme was bought once.

Thanks for your understanding!

Hello,

The amp issues were fixed in the later updates. Please update your theme to the latest version by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure you also update the theme plugin by disabling and deleting the ones you currently have installed and installing theme again from the main theme package (version 8.7.3).

Thank you!

Hi,

Sharing should not be a problem if you have the Yoast SEO plugin installed and OG meta is enabled (this is the recommended plugin)
– https://forum.tagdiv.com/facebook-share/
If the post sharing is not displaying the required information, use the Facebook sharing debugger
– https://developers.facebook.com/tools/debug/
– https://kb.yoast.com/kb/facebook-sharing-updated-details/
– https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/

Thanks

Hello Alessandro,

Thanks for your suggestion. I have added this to our list of improvement and our developers will check this and if they think it’s a problem, will be fixed in our future updates.

Thanks for your understanding!

Hi,

I believe this is on our list, a user mentioned it before and we have noted it. An email field will be added to the team member element in a future update. Sorry for the inconvenience. You could enter the email address in the description for the time being if required.

Hello cucumberandco,

Please update the theme to the latest version of it which is 8.7.3, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it and also, so we can inspect your logo section.

Thanks for your understanding!

Hi,

Indeed, making any modification directly in the theme files will not be a long term solution. If possible a child theme should be used for that. There is a child theme provided in the theme package, this is a guide
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Not all theme files can be customized with it, the files that can be are mentioned in the guide. If it is required to modify a theme file that cannot be modified with a child theme, make the modification and back-up the respective file. After making an update replace the new file with the one you backed-up.
Be sure to check the theme changelog after an update
– https://forum.tagdiv.com/how-to-update-the-theme-2/
There will be a list of modified files. So for example if you modify a file (child theme or not) this modification might have to be made again, taking into consideration the modifications made to the original file after the update.
Custom CSS code (and other code) can also be entered in the theme panel custom code sections. Code entered in these sections will not be lost after a theme update, it is saved in the database of the website.
There is also a Live CSS feature that you can use for various CSS customization
– https://www.screencast.com/t/jX35QFGtPuO
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

In terms of backup you could use a server provide option if available, using plugins etc
– https://codex.wordpress.org/WordPress_Backups
There are also many online guides and tutorials
– http://www.wpbeginner.com/plugins/how-to-create-a-complete-wordpress-backup-for-free-with-backwpup/

Let us know if you have more questions, we will try our best to help you.

Thanks

Hello,

The stable update is already on envato. You can download the theme update without issues. The theme plugins still need updating as they have newer versions but they will not break if they are not updated. That is the difference.

Thank you!

Thank you for pointing this out. We will fix the link in the next theme update.

Hi,

Maybe these topics would be useful, there might be some more online
– https://stackoverflow.com/questions/7917725/update-all-wordpress-posts
– https://wordpress.stackexchange.com/questions/157253/i-need-to-bulk-update-all-wordpress-posts-on-a-scheduled-time
– https://wordpress.stackexchange.com/questions/152541/wordpress-update-all-existing-posts-at-once

Hello rebutbola,

Sorry but I do not exactly understand what you mean by editing your homepage like yesterday before new update, unfortunately! Here -> https://www.screencast.com/t/AeHuWBu4YiHI you can see what kind of improvements contains our new theme update.

Please provide more details and some useful screenshots so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello paologalli,

Please update the theme to the latest version of it, clear all the caches and check the results.

Thanks for the message!