Search Results for 'use visual'

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello Mike,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The sidebars on pages were removed in the previous version. (7.5) You will have to use visual composer to show sidebars on pages either with a widgetized sidebar element or with a split row in a 2.3 + 1/3 layouyt.

Thank you!

Hello lovegiabbit,

I have checked your website on mobile mode, and I did not saw any problems. It seems to work as accurately. Also, I have noticed that you are using some untested plugins which can interact with the theme files and cause a lot of unknown issues. If the problem will reappear, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet nad rule out any conflicting plugins.

Thanks for your understanding!

Hello,

Sorry but I cannot access your site. The issue seems to be caused by the mobile theme though. The mobile theme does not use visual composer blocks. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer and revolution slider, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then test again with only the 2 plugins active. I tested the theme with both pluginhs but could not see any conflict.
Here is an example on my end: http://screencast.com/t/p2UCwsu4FU
post settings work as expected: http://screencast.com/t/c2IAeI3b
rev slider works as expected: http://screencast.com/t/6B6G3RUy

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Try the new update without plugins or child theme and let us know if you still have trouble

Thank you!

Hello,

Our theme modules and blocks were designed to show posts so using the modules and blocks you should be able to list the posts that you want on any page using visual composer. Using a plugin like seo by yoast will help with the rank as well.
Please use this guide to learn how to filter posts inside the different blocks of our theme: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

A new update was just released so please update your version of the theme and visual composer: https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then test this without any other plugins. disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Let us know how it goes.
Thanks

Hello samstraka,

I feel sorry that I heard this. Please ensure that you are using the latest version of the theme via FTP because this is the surest method in this regard. Also, please make sure that you have enabled the Visual Composer and the others required plugins.
If you are unsatisfied by the theme, please ask for the refund here – https://themeforest.net/refund_requests/new and we will agree with it. We don’t want to have unhappy customers!

Thanks!

Hi,
What version of visual composer do you use?

Hello tmaghrebt,

I have checked your website and I saw that you are using some untested plugins which can interact with the theme core and cause a lot of unknown issues. Please try to disable all of them, leave just Visual cOmpsoer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Purge all the CDN files and check the results.

Thanks for the message!

Hi,

I made some tests but everything seems to be in order – http://screencast.com/t/qnP8be2yB after refreshing the page – http://screencast.com/t/v28o39iF This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it.

Thanks

Hello,

1. This could be because of your customization. Please restore the plugin and theme to it’s default code and test again. Try to disable all plugins except visual composer and buddypress, clear cache and reset cdn files if you use it. I cannot se this issue on my end so it is caused by something on your end.

2. The colors are added by the plugins and our theme has no option to change these colors. You can use this css code to change the black colors:

.bbp-search-form input[type=submit]{
background-color:red;
}
#bbpress-forums li.bbp-header{
background: none red;
}

#buddypress div.item-list-tabs ul li.selected a{
background-color:red;
}
.td-page-content .item-list-tabs .feed a{
background-color:red!important;
}

These colors do not have settings for them so they can only be altered with css. You will have to identify the ones you want to change and use the browser inspector to alter their color. If the plugin does not add any options for changing the colors, the theme cannot do it instead.

Thank you!

Hello lucentitsolutions,

I have checked your website on mobile mode and I saw that you are using the Mobile Theme plugin and the featured images are not showing as properly. Also, I notice that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Purge all the CDN files if you are using the CDN system and check the results. If the problem is still there, please make a new clean install from scratch via FTP method because this is the surest and safe mode in this regard.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

Do you maybe use php7? Our theme is not yet compatible with php 7. Please restore a previous version of PHP and clear all caching afterwards even on the hosting side. Alternatively you can try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.

Let us know how it goes.
Thank you!

Hello,

The requests to admin ajax come from all the complex visual composer elements on your site. Please reduce the number of ajax uses by reducing pagination on most blocks, ajax filters, and other complex elements from visual composer. You can also make sure you use the latest version of the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

I just tested the click ad on my end but the error is not there. It works as expected. This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

The option should be right there in the inline ad section: http://screencast.com/t/Or6bSxjkgdXC
If for some reason your option is not there anymore, please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also switch to the main theme if you sue a child theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

It seems your visual composer plugin is not active at the moment so please enable visual composer and disable all other plugins except visual composer, clear cache, and reset cdn files if you use it.

Let us know if you still have trouble with this error.

Thank you!