Try theme docs:
https://forum.tagdiv.com/topic/how-to-update-visual-composer/
WordPress docs/codex also useful 🙂
https://codex.wordpress.org/Using_FileZilla
##
if you’re not using a caching plugin on your site, then you won’t need to ‘clear it’ 🙂
##
Google: what does FTP mean
File Transfer Protocol
FTP is an acronym for File Transfer Protocol. As the name suggests, FTP is used to transfer files between computers on a network. You can use FTP to exchange files between computer accounts, transfer files between an account and a desktop computer, or access online software archives.
Hello,
I’m using WP Version 4.6.1, I tried to update Visual Composer but the problem is still the same for days now..I’m really stuck..My site is with no proper homepage because of this issue, can you please help?
Hi,
As soon as we enable both slider revolution and woocommerce, the screen goes blank.
This was also previously reported by a user here: https://forum.tagdiv.com/topic/woocommerce-plugin-visual-composer/
I went through all the documentation and user Q&As of Rev slider and found that it works perfectly with WooCommerce.
In fact, another wordpress theme developer has used Rev Slider and WooCommerce plugins to build his demo sites.
Here’s a link to his demo sites, which use both the plugins, simultaneously: http://nitro.woorockets.com
Since the two plugins are working perfectly fine together on a different theme, why doesn’t it work on Newspaper?
Please help.
Desperately need a fix for this.
Looking forward to hearing from you.
Thanks
Piyush
Dear Support,
I wanted to ask how I can change my recent post block at the end of my Homepage with the most popular posts block on the top of my Page, e.g. switch them? Because I am not able to do that via Visual Composer in the Home-Site. The block with recent posts doesnt appear.
Tahnks in advance Eric (www.konterrevolution.at)
Hello,
I have tested the mobile theme with the latest version of speedbooster (4.5) and it seems to work properly. Please make sure you use the latest version of speedbooster (found in the main theme package) and make sure you disable all plugins except visual composer, clear cache and reset cdn files if you use it.
For cloudflare we only recommend these settings: https://forum.tagdiv.com/cloudflare-cdn/ and these settings for supercache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
I have alsop check ed your page speed on google and you seem to get a pretty good speed: http://screencast.com/t/Gwr48qvLWi
We did not see any score of 63.
The resources you mention are nowhere to be found.
As a note, the plugin works fine but there could be external interference that can make page speed slower. Page speed customization falls beyond what the theme support can offer you.
Thank you!
Hello,
You can use the shortcode from visual composer like so:
Create the google map on a duymmy page
access classic mode and text mode in the visual editor
copy the big shortcode between the row and column tags: http://screencast.com/t/auTTid9i8OZC
insert it into your post in text mode.
As an alternative you can use plugins to implement google maps on posts.
Thank you!
Hello blake32,
Please try to make a new clean install from scratch with the latest version of the theme and required plugins, via FTP because this is the surest method in this regard. For more information about theme update and Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Hope this helps and let us know how it goes!
Thanks for the message!
Hi,
Well one of the errors n you debug refers to a simplecache plugin. It could either be that plugin or another one. We suggest disabling all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site without the plugins to see if you still get the errors.
As for the caching plugin we recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi Catalin,
I increased the parameters and added the code
define( 'WP_MEMORY_LIMIT', '64M' );
The problem still persist for the footer mobile menu links, contact us, terms of use, etc. on the mobile phone. There is no issue if the footer mobile menu is removed.
I understand that Visual Composer, page builder does not work on mobile theme, so I changed the content to a regular page content. Still can’t resolve the issue.
Any other suggestions to resolve the issue is appreciated.
Thanks,
Nik
Hello,
This type of errors usually occur due to plugin conflicts. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site again.
Let us know how it goes.
Thank you!
I am trying to install Newsmag in place of Mustang Lite (https://www.webmandesign.eu/mustang-wordpress-theme/), which also uses Visual Composer. When I activate the theme and then create columns, they do not display correctly even though everything looks fine on the back end (the items stack instead of being side by side). I had the same issue whether I used demo content or built a page from scratch. Thanks.
Thx a lot!
Successfully solved!
Maybe it would be useful for others also to put the following link:
https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/
to here:
https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
as the last Step:
Hello,
Unfortunately the mobile thee is an entirely different thing altogether. The method above will not work on the mobile theme as it uses a visual composer shortcode. The mobile theme does not use visual composer. There is no easy way of adding new ad spots in the mobile theme.
Thank you!
HI
I assume that you want to remove/change this block: http://screencast.com/t/btl3HrJBWf6N If so you just need to edit the page using Visual Composer page-builder and delete or edit it. For more details about how to use Visual Composer please follow our documentation: https://forum.tagdiv.com/how-to-use-visual-composer/
Hope this helps!
Thanks!
Hello Vittorio,
I have inspected your website again and I saw that you have a lot of errors in your console, as you can see here -> http://screencast.com/t/jEXko5e5tG2Q and also, I saw that you are using a lot of unknown plugins which are not tested with the theme and which can interact with the theme and cause these types of errors. Please try to disable all the plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Also, if the problem is still there after this advice, please try to make a new clean install with the latest version of theme and required plugins and check the results.
Hope this helps!
Thanks for your understanding!
Hi,
Please try to disable all other plugins except visual composer, clear cache and reset cdn files Then try to install the mobile theme without any other plugins. If you still cannot manage to install it, use the ftp method by simply extracting the plugin archive and placing the folder in the main wordpres install under wp-content/plugins. Then you only need to activate the plugin.
If this still does not do it, then please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue. Please also include a link to this topic so we can identify you.
Thank you!
Hello,
If you use the mobile theme plugin then you cannot use visual composer on your mobile pages. The mobile theme does not use visual composer. Please read this guide to learn more about the mobile theme and it’s functionality:
https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hello,
If you want to remove the home title from the breadcrumbs you can remove them from here: http://screencast.com/t/3iIjvtNVKAA
If you want to remove the homepage title so the theme will not show the page title you must change the page template like so: http://screencast.com/t/nM3DFsd6UmLD
There are 2 templates that show the page title.
The pagebuilder + page title will show the title all the time and the default template will show the p[age title only when you do not use visual composer.
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then try to install the mobile theme again without other plugins. The mobile theme will not be compatible with all the plugins even if they are compatible with the desktop theme. They are 2 different themes.
Thank you!
Hello,
This is most likely a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the search again and let us know how it goes.
Thank you!
Hello,
Well your theme is not up to date. We are at version 7.4 now. You have an old version of the theme. We cannot guarantee it’s compatibility with the latest version of WordPress.
You will need access to the envato account where the theme was downloaded from. Contact the person who bought the theme to also provide the envato account so you can update your product. You will need to download the theme package again from envato in order to update. Then you can use this guide to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and this one to update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The social counter must be updated as well but not for visual composer but it will not work in newspaper 7 otherwise.
Thank you!
I created a static page for one section and it shows up as expected on Desktop, but on mobile devices it is blank.
I used Visual Composer to add the elements to create the static page the way I want and that works just fine, but not on mobile.
Hi again,
Tried to use the settings you forwarded me to.
Tried to disable all except wp super cache and visual composer … same issue.
Also contacted maxcdn, followed their guides but nothing their either…
How can we sort this?
Regards,
Mohammed
Hello hemant90,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. This is not a right theme behaviour and it is possible that your untested plugins used by you to interact with the theme code and cause this type of error. Try my advice, clear all your caches, purge CDN files if you are using the CDN system and check the results. Please notice that I have tested your logo on my side, using the header style 1 and the logo seems to work as properly, as you can see here -> http://screencast.com/t/wXVwVYJqz
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
Please make sure you have the latest version of the theme, visual composer, and the mobile theme plugin.
You can use these guides to update:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
And delete the mobile theme plugin and install it again from the main theme archive as this guide suggests:
https://forum.tagdiv.com/the-mobile-theme/
Thank you!
