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Simion C.
tagDiv Staff

Hi,

It is mentioned in the plugin page that it requires Visual composer to work. It also mentioned that it will not work with newer versions of Visual composer (now WPBakery Page Builder).
So you would need to use older versions of Visual composer and never update.
Note that the plugin may present incompatibilities with the theme, if there is a demo plugin try that first before purchasing it.

Thanks

Catalin
tagDiv Staff

Hello Cahtryn,

Make sure that your old version of Visual Composer has been removed and then you should follow these steps. Also, if the problem is still there, you should make a new clean install from scratch to another sub-domain via FTP way, clear all the caches, purge all CDN files if you are using the Cloudflare and check the results. Please check our useful guide for theme installing from here -> https://forum.tagdiv.com/newsmag-installing-demos/

Thanks for the message!

Simion C.
tagDiv Staff

Hi,

These kind of issues happen when Visual composer is used on posts, in combination with the tagDiv composer being active. If you plan to use Visual composer as the page builder, please deactivate the tagDiv composer and everything should display properly.

Thanks

Simion C.
tagDiv Staff

Hi,

The website does not display properly from what I can see. The blocks and layout are broken. First depending on what page builder you are using, deactivate the other. If you use Visual composer deactivate the tagDiv composer. After doing this check the result.
If you made any modifications to the theme files or added custom code that could cause this issue check this as well. Try deactivating plugins if possible, leave only theme plugins active.
Ultimately do a theme reinstall by FTP
https://forum.tagdiv.com/install-via-ftp/

Thanks

Catalin
tagDiv Staff

Hello Mercuriel,

Unfortunately, the Frontend of Visual Composer has been disabled by our developers because it seems to be a bit of problematic for our theme, sorry! Notice that we have our page builder named TD Composer which has a Frontend editor.

Thanks for your understanding!

bonjairno
Participant
#0

I’m missing the option of being able to switch between visual and text mode currently stuck in text. I disabled all the plug ins and then tried ticking the box under user as well.

Simion C.
tagDiv Staff

Hi,

If you plan to use Visual composer as the page builder,deactivate the tagDiv composer from the start.
I don’t quite understand how exactly Visual composer is not working, in what way. Maybe you could provide some more details about the issue. Install the plugin and it should work
https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks

22p
tagDiv Member

Sorry Simion.
The tagDiv composer plugin is not installed on my site.
I use only Visual Composer plugin and there are 7 days that i try to solve.
Please let me know how to solve.

fanjumin
Blocked
#0

My visual composer is not working.I’ve followed the guide posts on the forum, but it does not work.I need this plugin because I want to add woocommerce element through this plugin.However, tagDiv composer not add the element.

RitaLorraine
tagDiv Member

I’m having a problem with Visual Composer too. It’s not showing on my page, so I can’t use page builder at all. Yet I have the latest version of the theme and visual composer shows in the plugin. It says I need to activate it, but when I try to activate it asks me for a license.

mrgergoke
Participant
#0

Hello guys,

Please help us!
We are trying to add a sidebar to a page, which built with menu anchors. The problem is that I cant add the sidebar to the page. I tried widgetised sidebar but this way there will be a huge blank space between the two container:
https://snag.gy/Vj5Lqb.jpg

But if i use 900px margin, the mobile page will be crashed.

Any ideas?

Thanks,

Simion C.
tagDiv Staff

Hi,

I have made some tests with the text block using Visual composer, but there is no issue for me, I have no problem saving, editing or viewing text
https://www.screencast.com/t/w5lLBGClm3
I am using the Visual composer version provided in the latest theme package (which I believe is the latest version of the plugin) and latest theme version.
I would suggest to check the theme system status parameters
https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources could cause the issue. Additionally you could try deactivating all plugins, leave only theme plugins active. See if this has any effect on the problem. Let us know the results.

Thanks

22p
tagDiv Member

Sorry Catalin.
But i use Visual Composer (not TD Composer).
My problem is that mobile is a disaster…

Mariano Jonte
Participant
#0

Hello, after several attempts, and with the limitations, I achieved that through a SLIDE block it looks more or less good in Desktop and in Mobile. Now I need a detail I want to make the title of the SLIDE in mobile more “strong” or bigger or highlighted, because the title is more “small” than the BLOCKS …
I have some CSS to do it ?.
On the other hand I would like to remove the “icon” from the eye and the number of visualizations for MOBILE so it does not occupy space in the home of the SLIDE. Also with a CSS line.
Thanks greetings.

https://image.ibb.co/myhrNR/Captura_MOBILE.jpg

Catalin
tagDiv Staff

Hello masdi,

Please make sure that you are using the latest version of the theme, installed via FTP way because this is the surest method in this case. Ensure that your Visual Composer is updated to the latest version of it, according to the latest theme packet whit come with the theme.

Thanks for the message!

Catalin
tagDiv Staff

Hello,


@independentngr
, Unfortunately, I cannot access your website because this can’t be reached.


@prismss
, I have seen that you are using the Mobile Theme and also, your pages on the desktop are created with Visual Composer or TD Composer. Notice that the Mobile Plugin does not recognize the shortcodes of the page builders and that’s why your pages on mobile devices are blank. For more information about mobile theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

Sorry for the misunderstanding. Please ignore the Visual composer activation messages. The plugin provided in the theme package does not need to be activated, you can use it without worries.
We will provide updates for Visual composer within theme udpates
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

masdi
Participant
#0

I have install visual composer successfully to website but if add widget of block this can not working and after update page, there is no update for page.

As you know, I have added on wp-config.php with code: define( ‘WP_MEMORY_LIMIT’, ’64M’ ); and setting WP_DEBUG=”false”

Please help me to fix it. What cause of this issue?

fabinhoalmeida
Participant
#0

Hello friends, from yesterday to today TagDiv Composer stopped working suddenly for no reason.

When you try to edit any page or even a new page, it tries to load, however it enters infinite loading, without opening the visual composer editor blocks.

In the inspect Chrome browser console function, the following error appears:

x Uncaught TypeError: Cannot read property ‘next’ of undefined

js_files_for_wrapper.min.js:18

at Object.multiNext (js_files_for_wrapper.min.js:18)
at Object.parse (js_files_for_wrapper.min.js:18)
at Object._getPostOriginalContentJSON (js_files_for_wrapper.min.js:192)
at js_files_for_wrapper.min.js:383
at Function.m.each.m.forEach (underscore.min.js:5)
at js_files_for_wrapper.min.js:383
at Function.m.each.m.forEach (underscore.min.js:5)
at Object.updateSavedShortcodes (js_files_for_wrapper.min.js:382)
at Object.init (js_files_for_wrapper.min.js:365)
at js_files_for_wrapper.min.js:385

See the printscreen: https://www.screencast.com/t/gmmbZuKbLC

Remember that I tried everything, accessed through several browsers, disabled all the plugins and even tried to go back to the previous version of Newspaper, but nothing worked.

The only thing different that I remember doing yesterday, before the problem, was to test the new function to save sections (shortcodes, rows) the templates, to use them on other pages. However, I do not know if this may have influenced the error.

I hope you find the fault.

Thank you!

bemibel
tagDiv Member

Hi Catalin,

After investigating, I solved most of the problems.

1. The problem number one was the plugin Speed Booster, doing strange effects on mobile version.

2. The second problem was the custom css. By default, the theme loads the css at the end, and that was the problem of the strange effects at loading. What I did is install a Custom CSS plugin that allows me to load the css at the beggining, and then the problem disappears.

3. The third problem, and I have not solved it yet, is visual composer. When you choose full width for a row, the row loads less width and after a second it turns to full width, producing an ugly effect. Why? This is probably a theme bug, because I checked other websites made with Newspaper and EVERYBODY has the same problem using full width rows with visual composer.

So my questions are:

1. Can you propose a new setting for the next update that allows you to chose if you want to load the css at the beggining or at the end?

2. By now, and to avoid installing a plugin for custom css, there is any code that I can use to load the css at the beggining?

3. Is there any way to solve the problem with visual composer and full width rows?

I want to say that most of the problems are theme bugs. Speed Booster is a plugin made by TagDiv, and it produces errors. The theme loads custom css at the end by default and you can’t change it. Finally, there is a problem with visual composer and the theme, loading late full width rows made with VC.

I would appreciate that this time you can help me finding solutions to my problems, at least at the visual composer bug.

Thank you.

Bernat

Bogdan B.
tagDiv Staff

Hello,

Please make sure you post the correct URL. There is a typo in your url
The dots are the dots that are supposed to be under the images to know where in the carousell your are but you are not using the page builder properly. You have a column setup that is not recognized by the theme. Please use this guide: https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

Erythros
Participant
#0

Hello,

After I updated to 8.6 I have the following the problems:

1. The search button from the main menu went now on the second line. I tried everything I was aware of to move it back on the same line as the menu buttons, but without success. Here’s a screenshot https://i.imgur.com/QUivkWc.jpg
This kinda broke the entire layout on my website and had to disable the search for now, until a fix is found.

2. The new sharing icons doesn’t seem to work. No matter what style I choose, it doesn’t change in the front-end. Moreover, it looks quite bad. I tried about 6 styles and none of them had any effect.
Here’s how it always looks: https://i.imgur.com/ypvA4kW.jpg (horrible, right?)
For example, currently I am using style 3. Proof: https://i.imgur.com/iH2ueWj.jpg

Any ideas about what causes these glitches and how I can fix them?
If needed, I can temporarily re-enable both elements and even provide admin access.

rachelrooi
Participant
#0

I’m trying to add the visual composer plugin to my website but I got this instead
Security Alert
The file you are uploading was rejected by the server.
It probably contents viruses or trojans that can damage your website

Do not attempt to upload it again as your IP address may be blocked.

Please advise why. I’m trying to build my ‘About Me’ page with your template.

sbrauer
Participant
#0

Hello all,

This is the first time I post in this discussion board 🙂

I would like to build a special 5 column row on the landing site including the following elements:
-Column 1/2/5: Vertical Image
-Column 3: Vertical Box with headline-image-subheadline
-Column 4: Vertical Box with text-text-image

As proposed in another discussion, I added the following formula under WPBakery Page Builder->edit row layout-> custom: 1/12 + 2/12 + 2/12 + 2/12 + 2/12 + 2/12 + 1/12 (leaving first and last empty)
https://forums.envato.com/t/visual-composer-5-columns-layout/77473/4

In column 1/2/5 I added a single image, in column 3 I added text block-single image-text block and in column 4 I added text block-single image.

Unfortunately the elements are not being displayed in one row together, but in their own single row instead. Is the formula the correct one?

Any help would be really appreciated.

Simion C.
tagDiv Staff

Hi,

The tagDiv composer or Visual composer cannot be used to create mobile pages. If you want to display pages built with any of these composers on mobile, deactivate the mobile theme plugin.
The mobile plugin is meant to be used if you want to show a lighter version of the website for improved performance on mobile
https://forum.tagdiv.com/the-mobile-theme/
This plugin is optional, the main theme is fully responsive and perfectly capable to adapt to each device.

Thanks

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