Hello,

I don’t understand your frustration, I just recommended and provided documentation and videos to help you understand how the theme works, but I guess you didn’t even check them. If you don’t want to use the Cloud templates, then you can use the standard templates, but as I mentioned, they don’t have as many options as the Cloud templates. We do provide updates for the theme, but we don’t add new functionalities for the standard templates. Now, if you want the website to remain as it was created, you can use it that way. To avoid any further misunderstandings, you can leave your site as it was originally created.

Have a great weekend!

Hello,

It seems that the website is not found https://i.imgur.com/wLa3CPa.png
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @Zeeshan303,

Please provide more details about what plugin you use, what you have tried to to and what errors you have.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please provide the link to your website.
I think that you have a plugin conflict there. Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hello,

This is the section https://i.imgur.com/FSqXKEb.png please edit the page with tagdiv Composer and select the element after you can change the title SEO https://i.imgur.com/uuK90o9.png

Thank you!

Hello,

Please provide some screenshots of your error and the link to your website.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

No, you can only replace the templates with cloud templates that are similar to what you use.
Please check this video about how can create a prebuilt website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello,

Unfortunately, no the theme doesn’t have this option to read more inside the post content. This is on our list for future implementation, but I don’t know when this will be added. You can have read more on the blocks.

Thank you!

Hi,

Yes, it can be a cache issue.

Have a great day!

Hi,

Can you please provide the link to your website?

Thank you!

Hello,

If you want to have something like in the screenshot, you can import this section and edit the text in the code -> https://cloud.tagdiv.com/#/single/page/Sections/2496

Thank you!

Hello,

You do not need to buy a new license because the cloud template is included in the package.
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hi,

We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

Did you use a featured video? Also, please check the settings on the block https://i.imgur.com/5q78ax9.png

Thank you!

Hello,

Please provide more details about your issue.

Thank you!

Hello,

Did you have set a title here -> https://i.imgur.com/ypvz1Ry.png Please delete it and add it on the page and check after.

Thank you!

Hi,

Please also, ask your host if the server is configured to send emails.
Also, do you use a plugin like SMTP for emails?

Thank you!

Hi,

Do you use a plugin for comments? Your server is configured to send emails?
Can you do a test using a default theme?

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hello,

Unfortunately, the screenshot is not working. Can you please resend it?

Thank you!

Hi,

Do you use a plugin like SMTP?

Thank you!

Hello,

The menu is not working https://i.imgur.com/eacYroL.png Did you have set the page id in the modal? I said you can add the header login here in the page https://i.imgur.com/iisKcpD.png

Thank you!

Hi,

We can help with this request, but you will need to contact us via email at contact@tagdiv.com, and you’ll need to provide the license key, then we’ll set the key in our system to be checked and if this no longer appears on that domain, then the mentioned domain will be removed.

Thank you!

Hi,

Did you make some changes before this error appeared?
Also, the latest version is 12.6.6

Thank you!

Hello,

You need only to copy and paste the code from here to here -> https://i.imgur.com/sgCauel.png -> https://i.imgur.com/b6KRgnA.png

Thank you!