Hi,

Do you want to do a carousel to be posts or only images?

Thank you!

Hi,

That is why I need to investigate.

Thank you!

Hello,

I would like to take a look. Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.
Also, do you need to install the entire prebuilt website or only the home page? Do you want to install with content or without content?

Thank you!

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J

Thank you!

Hello,

Please provide some screenshots and the link to your website so we can understand your issue.

Thank you!

Hi,

The exclusive label is displayed on the blocks if your posts are locked -> https://forum.tagdiv.com/lockers/
If you are referring to display the plan that you have assigned on that post, you can use a custom field or custom label https://imgur.com/qhDjo0A, but this option is only for blocks.

Thank you!

Hi,

We don’t recommend to using amp, because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp
For mobile theme + Amp the content need to be added in Mobile Editor -> https://www.screencast.com/t/xbgZG8kH
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.
Also, it depends on the resolution of your phone.

Thank you!

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.

Thank you!

Hello,

Please check this video https://www.youtube.com/watch?v=HXQQygkCCJo
You need to edit it with Composer and select the sticky header.

Thank you!

Hello,

I just did a test, and it works for me: https://i.imgur.com/tBCBAyO.png. Please try to use the validator provided by Simchris.

Thank you!

Hello,

Yes, it is available, and it works. Please try to select the image and set it to full size.

Thank you!

Hello,

You didn’t set the logo as I said -> https://i.imgur.com/H9KZXfa.png -> https://i.imgur.com/I7s9wrk.jpeg
I set the logo; please check now. Also, I deactivated the tagdiv Standard pack plugin, because this plugin is deprecated, and you have cloud templates.

Thank you!

Hi,

We can take a look at this and investigate the issue. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hello,

It seems that you still have the tagdiv mobile theme and amp plugins enabled -> https://i.imgur.com/DM2DrgG.png. Please disable them and check the topic to set redirects for links https://forum.tagdiv.com/topic/amp-end-of-line/

Thank you!

Hi,

Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/

Thank you!

Hello,

Did you enable the open graph from the plugin? Yes, a plugin for SEO adds meta data https://yoast.com/help/getting-open-graph-for-your-articles/

Thank you!

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

Hello,

Please provide the link to your website so we can identify the header and footer template. You can find more details here -> https://forum.tagdiv.com/header-manager/-> https://forum.tagdiv.com/footer-templates/

Thank you!

Hi,

I’m glad.

Have a great day!

Hello,

I would like to take a look. Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hi,

The website is not working https://i.imgur.com/7bwi7i4.png What version theme do you have?

Thank you!

Hello,

You need to activate the tagdiv Standard pack plugin and clear the cache, but I recommend replacing blocks 1 to 25 with flex blocks and the standard templates (header, footer,single, etc.) with cloud templates.

Thank you!

Hello,

Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

I don’t recommend to using amp, because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp -> https://forum.tagdiv.com/topic/kiss-amp-goodbye/

Thank you!

Hello,

Yes, unfortunately.

Thank you!