Hi,

In the newsletter provided by our theme, you can use embed code from Mailchimp, Mailer Lite or FeedBurner -> https://forum.tagdiv.com/the-newsletter-plugin/ Please check if it is like this -> https://i.imgur.com/MaowNUz.png
If you want to use another newsletter, you can set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

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Hi,

I missed adding the address email, please contact us at contact@tagdiv.com

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Hello,

Please provide more details, with the link to your website and screenshots.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hello,

You can add the page in the menu or with a custom link -> https://i.imgur.com/nT6bFcW.png -> https://i.imgur.com/O9SCmeR.png

Thank you!

Hello,

For menu, you can use the elements Header main menu https://forum.tagdiv.com/mega-menu/ and list menu, or if you want you can use also, the modal popup -> https://forum.tagdiv.com/modal-popup/

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Hello,

Yes, the problem was resolved in version 12.6.1

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Hi,

Please do a test using only tagdiv plugins without jetpack and check after.

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Hello,

Please use our element for a table of contents -> https://i.imgur.com/8ncmRJN.jpg

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Hi,

I’m glad.

Have a great day!

Hi,

You need to select the viewport for the phone, not the tablet.

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Hi,

We don’t have yet a fix.

Thank you!

Hi,

And if you assign the main theme, the problem is resolved? If yes, then something in your child theme is not added correctly.

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Hello,

You can delete the categories in Posts -> Categories and create a new one.https://eu.siteground.com/tutorials/wordpress/use-categories/ You need to have posts that have assigned the categories. Also, you can create a menu with your categories -> https://forum.tagdiv.com/mega-menu/

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Hi,

Please get in touch with us via email and provide the license certificate, and let us know what domain needs to be removed.

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Hi,

Yes, it is possible. Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.

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Hi,

Please check the suggestions form the guide and topic provided above.

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Hi,

You can import the cloud template from here and after you can copy and paste the code from one template to another https://i.imgur.com/PEFV2Q0.png -> https://i.imgur.com/Eo6lCDN.png -> https://i.imgur.com/SCUtEO7.png

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Hello,

Please provide more details about your issue. Do you have the tagdiv plugins activated? Can you provide the link to your website?

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Hello,

Please provide more details about your issue when installing the theme.
Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hi,

Please make sure that you have installed the tagdiv plugins like composer, cloud library, standard pack.

@byronmediagroup We can install your theme and activate it, or if you want more features, you can contact our custom work team https://tagdiv.com/web-development-services/

Thank you!

Hello,

Please provide more details about what issue you have with tagdiv Composer. You can contact us via email at contact@tagdiv.com, provide the wp-admin access, and let us know where and what the issue is.

Thank you!

Hi,

I see that you use tagdiv analyzer; please remove the generated css and check after.

Thank you!

Hi,

You also need, to check the wordpress files, and do a fresh install of the wordpress. You can use this plugin https://wordpress.org/plugins/wp-downgrade/

Thank you!

Hello,

I’m glad that you found the element to set the sidebar.

Have a great day!

Hello,

With cloud templates, you can set the title seo for subtitles -> https://i.imgur.com/j3L22qH.png

Thank you!