Hello,

@Micha Thank you for sharing those details; it will be helpful for other users as well.

@mikeshecky You can check also, this guide https://developers.google.com/search/docs/crawling-indexing/amp/remove-amp

Thank you!

Hello,

If you are referring to moving the Single Post Comments, you can do it with drag and drop using tagdiv Composer.

Thank you!

Hello,

Please check here if you have assigned a cloud template for cpt -> https://i.imgur.com/4EAN4o7.png, I’m not sure if it will work, especially since the plugin is not tested, but you can try

Thank you!

Hello Ivett,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @imtiyaz5,

Please provide the details requested above by email at contact@tagdiv.com
The problem can also occur due to the bandwidth.

Thank you!

Hello,

You can change the font size here https://i.imgur.com/a9Mnp6d.png

Thank you!

Hello,

Please contact us via email and provide the wp-admin access to the websites and the license certificate. Let us know what license for what domain you want to assign.

Thank you!

Hello,

Please let me know where you did the changes, in the theme panel or using the tagdiv Composer?
Those changes are not saved? Please check the console of the browser when you hit the button save https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello Maureen,

I can do the update for you, but please upload a backup to see how the website looks, and you also need to have a full backup of all files and databases.
Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hi,

If you use a plugin like Wordfence, please set it in learning mode.
Please make sure you have the latest version of the theme, 12.3
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ ->
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console https://imgur.com/bRYwbvE if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you

Hello,

Please provide some screenshots with your settings from Theme Panel.
Please create the sidebar with tagDiv Composer https://forum.tagdiv.com/sidebars-tutorial/
If you want to have a different sidebar for each category, you simply duplicate the template and design or assign the sidebar -> https://forum.tagdiv.com/topic/how-to-add-different-sidebare-for-different-posts-with-the-same-category/

Thank you!

Hello,

Please let me know if you don’t receive a message related to the license.

Thank you!

Hello,

Please let me know what prebuilt website you have.
You can have the comment counter in the tab layout https://www.screencast.com/t/cHE1i1UUc4I. Also, you can go to the Theme Panel -> Blocks settings and disable the comments -> https://i.imgur.com/heBQvoZ.png

Thank you!

Hello,

If you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hi,

You use mobile theme plugin then you need to set the logo in Theme Panel -> Mobile Theme -> Header -> https://i.imgur.com/Vv4BpE1.png
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose your mobile version.

Thank you!

Hello,

If you are referring to this test is added in the post in the editor -> https://i.imgur.com/2e8PYmU.png

Thank you!

Hi,

Please let me know the results!

Have a great day!

Hi,

As I said normally it should not be disabled.
Now I don’t know exactly what settings you have on the server, what plugins you use, with which they could interfere.

Thank you!

Hi,

Please also, purge the cache.

Thank you!

Hello,

Please check the padding or space https://i.imgur.com/5QqjZFS.png. Change the values.

Thank you!

Hello Steve,

I’m glad that you managed it.

Have a great day!

Hello,

Seems those images are deleted from the media library https://i.imgur.com/Iohg32w.png and those can’t be found.

Thank you!

Hi,

With tagDiv Composer, you can add the element Single Post Modified Date in Single Post Template and
you can change the additional text in “Last updated on” => https://www.screencast.com/t/EvfUQMfzkd, and the Single Post Modified Date will show you the last time you edited that post => https://www.screencast.com/t/j74uz43paZj
-> https://forum.tagdiv.com/single-post-shortcodes/

Thank you!

Hi,

Please select the above block and set the margin-bottom to 0 https://i.imgur.com/eVkmugv.png

Thank you!