Hello,

I saw that you use some plugins for ads, it is possible the code to be injected there.

Thank you!

Hello,

The blocks and elements are the same as they are presented in the documatation, only the design changes -> https://forum.tagdiv.com/newspaper-theme-documentation/
You can ask if you don’t know something specific, and we will try to help you.
For example, if you have set an image or color, usually, it is set on the row, so you need to edit with tagdiv Composer, select the row, and in the tab css, you will find it.
Please check this video about how you can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg.

Thank you!

Hi,

First of all, I don’t understand why you would lose traffic as long as the site is working correctly; secondly, as you will see in the video for me, the settings are saved to you on the site -> https://www.screencast.com/t/7R3nr64po
Do you have a specific page?
Also, I saw that you did not meet the requirements we have in the guide; for example, wp memory is not set https://i.imgur.com/REHbBXN.png so please set it -> https://forum.tagdiv.com/requirements-for-newspaper/
Experience using our theme also depends on what host you have and its resources.
in the same way, we are trying to help you, but other customers are waiting for us to help them, and they understand that the support is not 24/7 -> https://forum.tagdiv.com/newspaper-theme-support/, so please be patient, and please verify if the problem occurs if you use another browser, or another device.

Thank you!

Hi,

For me works to save; please try to use another browser.

Thank you!

Hi,

Each thumb that you have enabled will create a copy for that image, so you can disable the thumbs that are not used
So, our theme makes thumbs which are enabled in Theme Panel -> Block Settings => https://www.screencast.com/t/ZvDvpiBFKY3 -> https://forum.tagdiv.com/theme-thumbs/.
Also, WordPress creates thumbs => https://www.screencast.com/t/AMVBOZWto
Our suggestion is to take a look at what blocks you use and make sure that the thumbs are active only for that=> https://forum.tagdiv.com/theme-thumbs/
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!

Hello,

Please use position: absolute; and clear the cache.

Thank you!

Hello,

Please let me know if you have ads; also, please provide the link to your website.

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/instagram-widget-feed-no-longer-working-as-required/

Thank you!

Hello,

So, you use elements from tagDiv Standard Pack; then the settings will apply from Post Settings https://i.imgur.com/E8Wgvuf.png

Thank you!

Hi,

Please let me know what version of mobile you use.

Thank you!

Hello,

Please check if you have set a custom code for the logo in the Theme panel -> Mobile Theme -> Custom code -> custom css.
Also, do you use a plugin for minifying the css and js?

Thank you!

Hello Joe,

I will add this request to our list.

Thank you!

Hi,

Please provide the wp-admin access via email.

Thank you!

Hi,

For Cloudflare we have only this guide https://forum.tagdiv.com/cloudflare-cdn/
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello,

You can’t add a thumb for self-hosted videos. Also, please change the height and width -> https://i.imgur.com/lfMzj5c.png

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/instagram-widget-feed-no-longer-working-as-required/.

Thank you!

Hi,

Unfortunately, it is not up to us; we have returned the requested information, but it will take time for those from Facebook to analyze it.

Thank you!

Hello,

The problem is that your website has malware; now I have cleared it, but I recommend checking this topic https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/

Thank you!

Hello,

You can set the font size for mobile version, you need only to select the viewport for phone.
Please change the logo from the TagDiv Composer, and also from the sticky header: https://www.screencast.com/t/rt2wWAt3JFEY
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hi @Dibbes,

Please provide the link to your website.

Thank you!

Hello,

Did you use a plugin to optimize the CSS and Js? If yes, can you please disable those options, purge the cache and check it in the incognito tab?

Thank you!

Hello,

I’m glad that you found a solution.

Have a great day!

Hello,

Please provide a video with your settings and what you are referring to ” However, my top header seems to be unmovable. ”

Thank you!

Hello,

This license is used on two websites where the theme is activated, so we can’t remove the license.
Do you have another license, and do you want to assign it to those websites?

Thank you!

Hello,

Please let me know what you want to change.

Thank you!