Hello,

Please provide the link to your website.

Thank you!

Hi,

I checked and now the logo is clearly displayed https://i.imgur.com/S99Mm4Q.png -> https://i.imgur.com/1qzgC7R.png
Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Hi,

Did you do the test only with tagdiv plugins?
You can ask your host to help you to set the requirements.

Thank you!

Hi,

Please let me know what version theme you have.
This option to add ads in the posts loop was added in one of the last updates.

Thank you!

Hello,

The error doesn’t come from the theme, so please check if you don’t have a plugin conflict.
Please try to use the main theme, if you have a child theme.

Thank you!

Hi,

If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG
For the sidebar, you can add a new block there and design it as you want with tagDiv Composer https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hello,

You can create a mobile template with the content, and design it as you want.
To create the mobile page please check this article https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11 – Mobile Templates & Pages)
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hi,

Please edit also, the searcg template and check the offset on the block.
You can hide the title with custom code css.
You can edit the post with tagDiv Composer and select the element from the sidebar and with right-click, you can delete it.

Thank you!

Hi,

The theme is responsive as you can see in this video, you do not need to set the with for each viewport only if you want to do something else -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello,

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.

Hope it will help you!

Thank you!

Hi,

Usually, the color and image are set on the row, so please edit and select the row https://i.imgur.com/ZFSQ5hB.png -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row and delete the background color/image.

Thank you!

Hello,

You can create a mobile template with the content, and design it as you want.
To create the mobile page please check this article https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11 – Mobile Templates & Pages)

Thank you!

Hi,

You can’t edit the mobile theme. The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can use cloud templates with AMP.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

You do not need to change the width, the layout will change for each device and you can only do a few changes to design the layout.
Thank you!

Hi,

Please regenerated the thumbs https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hi,

I just checked, depends it depends on how long the cache is regenerated. https://help.salesforce.com/s/articleView?id=ind.Energy_Cache_Regeneration_Process_Overview.htm&type=5

Thank you!

Hi,

The problem is caused by from your plugins, please do a test using only tagdiv plugins.
https://wordpress.com/forums/topic/website-down-xml-rpc-is-not-responding-correctly-500/

Thank you!

Hi,

I think that I know what the problem is, please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Hello,

Seems you have the mobile theme and AMP are still activated on the website. Please deactivate those plugins and purge the cache a few times.
Please disable the redirect from the mobile version to amp -> https://i.imgur.com/7Z7V82x.png using that option your visitors will never see the responsive version, only the amp version.

The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/
Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Note that you can not customize AMP so much, because it comes with its own design.
There are some settings in the Theme panel -> Mobile Theme and Dashboard -> AMP only.
You can not add a shortcode as in the TagDiv Composer. Please note that you can’t customize the AMP pages with the TagDiv Composer.
Make sure the redirect mobile visitors to amp option is disabled.

Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hi,

If you want the code to apply to only one element, then please add an extra class and add that class to the custom code css -> https://i.imgur.com/wiI1dmn.png
You can try to use Image Box, and this doesn’t have the button.

Thank you!

Hello,

If you want to add ACF, you can use the element Custom Field -> https://i.imgur.com/ezWI8L9.png

Thank you!

Hello,

I’m sorry, but I’m not sure I fully understand what you are trying to achieve. Could you explain once again with some screenshots, please?
If you want you can change the align you can use the option for layout for row and column -> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/
-> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/

Thank you!

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Hello,

If the block is Posts Loop, you can now add unlimited ads in the post loop shortcode is available in Posts Loop and Posts Loop 2-> https://i.imgur.com/qxGrllf.png

Thank you!

Hi,

I’m glad!

Have a great day!