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Anamaria
tagDiv Staff

Hello,

Please check when you upload the image for the category is full size -> https://imgur.com/OknhKDS

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know the results!

Have a nice weekend!

Anamaria
tagDiv Staff

Hello,

Please let me know if you have other extra plugins activated, if yes, please disable them and do a test only with tagdiv plugins.
Also, please check this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/.

Thank you!

Anamaria
tagDiv Staff

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what version of the theme you have.
Also, if you use a business or personal account.

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J

Thank you!

Anamaria
tagDiv Staff

Hello,

You can copy and paste the style from one block to another
You can use the Global Colors option from Manager -> Global Colors -> https://i.imgur.com/PM6VoBL.png
This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q also, you can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this setting https://i.imgur.com/UqZbduG.png

Thank you!

Anamaria
tagDiv Staff

Hi,

you can try to add the code in Theme Panel -> Custom Code -> Custom Css and check the results.

Thank you!

Anamaria
tagDiv Staff

Hi,

Indeed, seems to be a problem, in the next update will be fixed.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

Please let me know what host you have.
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have the last theme version 12.1 and wordpress 6.2
Also, please if you have extra plugins installed and activated, please do a test only with tagdiv plugins and check the requirements https://forum.tagdiv.com/requirements-for-newspaper/
Also, please provide more details about your issue

Thank you!

Anamaria
tagDiv Staff

Hi,

Please check this guide https://rankmath.com/kb/meta-box-social-tab/

Thank you!

Anamaria
tagDiv Staff

Hi,

Yes, you can hide elements on each version, desktop/tablet/mobile, you can hide them from the tab called “CSS” -> https://i.imgur.com/F7qxitF.jpg -> https://i.imgur.com/jTvZ1ad.png

Thank you!

Anamaria
tagDiv Staff

Hi,

You can set category images in the theme panel for each category in part -> https://i.imgur.com/hj9E9sd.png. Those can be displayed on the Category Background Image element (on categories).
For tags, you can’t set an image.

I hope this will help you!
Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this code .wp-block-button .wp-block-button__link {
border-radius: 0;
cursor: pointer;
display: inline-block;
position: relative;
font-family: 'Open Sans', arial, sans-serif;
font-weight: 600;
padding: 9px 12px;
font-size: 16px;
line-height: 20px;
color: #EC3535;
}
.wp-block-button:not(.is-style-outline) .wp-block-button__link:hover, .wp-block-button:not(.is-style-outline) .wp-block-button__link:active {
background-color: #444 !important;
text-decoration: none !important;
color: #0790DE;
}

Set the code in Newspaper -> Theme panel -> Mobile Theme -> Custom code.

Thank you!

Anamaria
tagDiv Staff

Hello,

If the AdSense code needs to be set between head tags, this can be put in our theme in Theme Panel -> Analytics/Js Codes -> https://prnt.sc/10jk7fq -> https://infotechapb.com/disable-top-adsense-anchor-ads/
You can use the element Ad Box, and set the element where you want.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins)

Thank you!

Anamaria
tagDiv Staff

Hello,

I checked and for me, the image is not blurry -> https://i.imgur.com/mUFiPlk.png the size is 320×100 px

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hello,

Please provide more details about your issues.
Do you have this error -> https://i.imgur.com/WL8qGwV.png ? if yes, then please use a revision of the page/template.
Also, please check this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Anamaria
tagDiv Staff

Hi,

We usually recommend for this to use an SEO plugin that will add og:image and other elements to the theme. For example, you can try the steps from this guide -> https://forum.tagdiv.com/facebook-share/
Also, you can check your website links using this tool -> https://cards-dev.twitter.com/validator
-> https://developers.facebook.com/tools/debug/

Thank you!

Anamaria
tagDiv Staff

Hello,

For logo please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Seems you have the Mobile theme plugin activated, and it is disabled for the homepage. When you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results
Also, if you create a mobile page, please make sure you assign it like this https://www.screencast.com/t/lektAhyjd
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that I could help you!

Have a great day!

Anamaria
tagDiv Staff

Hello,

Our theme lightbox has a transparent background, not like that one from WordPress or AMP.

Thank you for your understanding!

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