Hello,

This redirect occurs after you submit the email address in the lead element. If you want this option on the other page, use the button element and set the link to the page where there is a subscribing option.

Thank you!

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin, license certificate, and purchase code.

Thank you!

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin, license certificate, and purchase code.

Thank you!

Hello,

On the posts, where you have set the code?
The theme panel option for the inline ads refers for standard templates, and you have a single post template from cloud that needs to be edited using the tagDiv Composer, there you can select the post content and add you ads in inline ads section – https://forum.tagdiv.com/post-template-ads/ – https://i.imgur.com/7Vnpbg2.png

Thank you!

Hi,

Those will be added only like social icons, not social counters, which are the number of followers.

Thank you!

Hi,

Those will be added only like social icons, not social counters, which are the number of followers.

Thank you!

Hello,

This will be added in the next update.

Have a great day!

Hello,

You have the mobile theme plugin activated; please deactivate it and clear the cache.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hello,

This can be displayed on the category using the element Category Description -> https://i.imgur.com/dY8Uas5.png the description needs to be set for each category -> https://i.imgur.com/qLjhnQ9.png -> https://yoast.com/taxonomy-seo-categories-tags/
The same steps for tag template.

Thank you!

Hello,

There is also an image, and that code is extended somehow to the image. I recommend creating your own image with the desired color or creating a gradient background color.

Thank you!

Hello,

I see that you have enabled the sticky menu https://i.imgur.com/XqJx0Fb.jpeg and edited it. Is this what you mean, or do you have another issue?

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Hello,

If the plugin provided a shortcode you can set it in the column text, in the text area. Unfortunately, for this, you need to use a plugin for redirect or a custom implementation there.

Thank you!

Hello,

Yes, the prebuilt website is fully customized with tagdiv Composer, so you need to do all the changes with it.
You have a header template from Cloud Library, then you need to edit with tagDiv Composer https://www.screencast.com/t/Y5j6ArY8Ug, select the logo and set there the image, make sure that is set to show and delete the logo text or SVG code-> https://imgur.com/ve11Fwt -> https://forum.tagdiv.com/add-logo-newspaper/
You can not delete the empty column, only the row that contains empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

ello,

We recommend WPML plugin for translations: https://forum.tagdiv.com/using-theme-translations-together-wpml/
You need to translate the English (original language) the template for each language in part – https://i.imgur.com/CDmeHCf.png you should have them for each language cloud template – https://i.imgur.com/4agmUtg.png
A much simpler and faster alternative is to duplicate the cloud template you want to use in another language, edit it and select the desired language – https://i.imgur.com/z1CqgBo.png (edit the name) – https://i.imgur.com/dPX8ROs.png – https://i.imgur.com/Lc81IgP.png This method needs to be used to translate all cloud templates.
The pages are created with tagDiv Composer which is a page builder, when WPML is used it cannot translate everything that was built with the page builder and must be edited for each language separately. Please open the page in the editor and click on translate – https://i.imgur.com/TXH6y1c.png. After, if you duplicate the template, you can edit it to change the logo, menu, and whatever you want.
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.
Please check this topic https://forum.tagdiv.com/topic/missing-strings-on-wpml/

Thank you!

Hello,

@msgpr You can test our prebuilt website to check because on the demos this issue doesn’t appear -> https://prnt.sc/1gg-0gQKQGUy -> https://prnt.sc/p6TqHCGn4ctd -> https://prnt.sc/x5s0HJSKgCbm -> https://prnt.sc/-VJ6aCa-MMcT

Thank you!

Hello,

Please be patient! We reply from oldest to newest.
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 16:30 PM

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status. Also, add this code https://i.imgur.com/k44HWD5.png you can ask your host to help you https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello,

Please check this topic https://wordpress.org/support/topic/share-posts-across-sites-in-multisite-network/ -> https://wordpress.org/plugins/wp-multisite-content-copier/

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

Those are images set there -> https://i.imgur.com/gkUyj2j.png -> https://i.imgur.com/drBusjv.png -> https://i.imgur.com/f2yoZGj.png and here is this code -> https://i.imgur.com/lCAZp1U.png so you need to have images there or create your a gradient https://i.imgur.com/16yzoPK.jpeg

Thank you!

Hello,

Yes, it is this redirect to the cloud templates. Can you try to save the post like draft and check after?

Thank you!

Hi,

You can add the gallery here https://app.screencast.com/2uDZqAXjRwWRS https://i.imgur.com/QCflG5W.png and it in the single post template or if you want in the post content like here https://forum.tagdiv.com/gallery-2/
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to have the posts already.
If you don’t use the elements from the ELEMENETOR plugin, then yes, you need to disable it.
You can choose what options are easy for you to do, you can create a page in the section for pages, after editing with tagdiv Composer -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thank you!

Hello,

Yes, you can set a redirect please check the options on the element https://i.imgur.com/MPfG0lx.png

Thank you!

Hi,

I’m glad that is resolved.

Have a great day!

Hello,

Unfortunately, if you have the option infinite load activated, the sticky sidebar works only for the first post and will not work for the rest of the posts.

Thank you!

Hi,

1. You can set category images in the theme panel for each category in part -> https://i.imgur.com/hj9E9sd.png. Those can be displayed on the Category Background Image element (on categories).
2. Please check these topics
-> https://forum.tagdiv.com/topic/remove-the-website-from-the-comment-box/
-> https://stackoverflow.com/questions/7953160/how-can-remove-email-and-website-in-comments-wordpress

I hope this helps you!

Thank you!