Hello,

A shortcode can be inserted in our theme only by using the element called “Column text” or “Text with title” in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB The shortcode is automatically saved.

Thank you!

Hi,

The theme is bought from Envato, also Envato does not have a system for switching the themes, you’ll need to request a refund for the Newspaper and buy the Newsmag theme.
We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

Thank you for your understanding!

Hello,

You can’t save the image if the element is Single Post Bg Featured Image, only if is Single Post Featured Image, so please make sure if you have Single Post Featured Image.

Thank you!

Hi,

Maybe there is a plugin conflict, I don’t know why it wouldn’t work well, as long as I tested it and it works for me, maybe it interferes with some settings from the other plugins.
We can take a look.
Please contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access and include the link to this topic to identify you.

Thank you!

Hello Pavle,

Please do not share the credentials here on the forum.
Also, for me, this error doesn’t occur-> https://www.screencast.com/t/ELZIf0fh4ENM
We do not encourage you to use the Standard Pack plugin with the default template.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello,

You can change the style to Quotes https://i.imgur.com/sjcAXQT.png and then your style will be applied.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/newspaper-font/

Thank you!

Hello,

I answered you in email, please check.

Thank you!

Hello,

Please provide more details about your issue.
Please check the template from Cloud Templates -> Date templates -> https://i.imgur.com/VQYbd95.png

Thank you!

Hi,

I’m glad!
If you have other questions related to our theme, please let us know!

Have a nice day!

Hello,

A multilingual website usually requires a translation plugin. You can check our guide from here: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Hello,

Please make sure you have set right the polylang plugin -> https://polylang.pro/doc/translating-pages-posts-categories-and-tags/
Also, please do a test only with tagDiv plugins and polylang plugin.
We could take a look at the problem, and send us wp-admin and cPanel/FTP login at contact@tagdiv.com so we can investigate. If there are more details about the problem, mention them in the email, and also include a link to this topic.

Thank you!

Hi,

I’m sorry but I don’t fully understand what issue you have, please provide screenshots, and video.

Thank you!

Hello,

Please try to add again the block Big grid flex on the page, and after the block should be displayed like this -> https://i.imgur.com/ftPruCo.png or you can use the flex block and set the layout modules per row to 1 -> https://i.imgur.com/pLRdzJI.png

Thank you!

Hello,

I admire how you never give up and always find a solution to your issues.

Have a wonderful day!

Hello @tobychristie,

Please try to disconnect and reconnect the Facebook account, clear all cache and see if the problem persists.

Thank you!

Hello,

Please try to deactivate, delete and reinstall the tagDiv Cloud Library.
Also, please let me know if you added the element post comments in the post -> https://i.imgur.com/TPcNyjp.pngeditor, if yes, then please delete it.

Thank you!

Hi,

if you are wondering where to find this file .htaccess, then check this guide -> https://www.hostinger.com/tutorials/create-default-wordpress-htaccess-file -> https://wordpress.org/support/topic/htaccess-file-in-nginx/

Thank you!

Hi,

I’m glad that in the end, you got what you wanted, even if it’s not with our theme.

Have a lovely day!

Hello,

Yes was added, please check if the social share Flipboard is selected from Theme Panel -> Social Networks -> https://i.imgur.com/HJqkjdU.png -> https://i.imgur.com/aeLYyXP.png

Thank you!

Hello,

I just checked now your website, and now seems to be the mobile responsive version -> https://i.imgur.com/nFuqqrj.png -> https://i.imgur.com/zC4Sz7Z.png -> https://i.imgur.com/1gdn3ow.png
It appears that the issue was resolved.

Thank you!

Hello,

Could you please explain the error message? please provide more details to help you efficiently.

Thank you!

Hello,

A solution could be to use the unique article option, follow this guide: https://forum.tagdiv.com/unique-articles/
This option automatically removes duplicate posts from the page.
Also, another solution is to set the offset posts on the blocks => https://www.screencast.com/t/Tsiu65TSaRS -> https://www.screencast.com/t/YbkmVbsBrnk
You can use the Flex Block 1 and you can filter it to display the posts only from a category -> https://i.imgur.com/Nnt3zGX.png and you can design it to look like a posts loops block.
The Posts Loops settings are divided into 5 tabs: General, Layout, Style, ADS and CSS. The Posts loop is a special block and doesn’t have filtering options.
Also, one of the options for pagination of the Posts Loop has the option for normal numbered and the flex blocks do not have this option.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).

Thank you!

Hi,

The child theme is coming with the theme package. This can be gotten using our guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hello,

We could take a look at the problem, and send us wp-admin and cPanel/FTP login at contact@tagdiv.com so we can investigate. If there are more details about the problem, mention them in the email, and also include a link to this topic.

Thank you!