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Anamaria
tagDiv Staff

Hello,

Please note that we have not tested the functionality of the Elementor page builder with our product and also, we cannot say for sure if it will work or not as expected with the theme, sorry! Please note that we have our page builder named , tagDiv Composer, which is powerful and therefore you do not need to use any other page builders, like Elementor, etc.

Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you!

Anamaria
tagDiv Staff

Hello,

I saw you have set the ad as you want -> https://i.imgur.com/XprYztj.png-> https://i.imgur.com/ajaavlJ.png I’m glad.

Thank you!

Anamaria
tagDiv Staff

Hello Michal,

1. Seems you have the header style 3 -> https://i.imgur.com/0379e6K.png, so please check it, or you can import a header template from tagDiv Cloud Library and you can adjust it with tagDiv Composer.

2. You need to change the color of the sub footer or for the text, but also, I recommend you to use a footer template -> https://i.imgur.com/oqlBk52.png
To change the color for style footer from theme panel, you need to go in Theme Colors -> Footer ->Subfooter -> https://i.imgur.com/liq1UgA.png

Thank you!

Anamaria
tagDiv Staff

Hello,

In the Single Post Template, you can set values for the margin left and right to have the image full width -> https://i.imgur.com/oG3uG4m.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you referring to this element -> https://i.imgur.com/8adVLL8.png, you need to set the source link in the post editor -> https://i.imgur.com/XAVndJj.png

Thank you!

Anamaria
tagDiv Staff

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Anamaria
tagDiv Staff

Hi,

Unfortunately, by default, our theme does not have this option to change the color of the title, if that post was opened.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can import the design of the Newsweek demo or you can import the templates for Cloud Library -> https://i.imgur.com/4JY2wO4.jpg
Also, for the plans page please check this code and copy and paste it on the new page -> https://i.imgur.com/p1k4HQU.png -> https://pastebin.com/i7Fix2Sk

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

The latest version of the theme(11.4) is tested with the latest version of WordPress(5.8.3). The latest version of the theme is 11.4, so if you want to update, before please make a full backup to all files and the database, in case something goes wrong => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look to see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello Stavros,

Please note that for Youtube you need to change the API key because sometimes it may expire. Or it may have been limited due to inactivity, that is also a reason why this may happen – https://prnt.sc/257psyi
This is the guide here if you would like to know more – https://developers.google.com/youtube/terms/developer-policies
Also, reset all settings: https://forum.tagdiv.com/youtube-api-key/

Thank you!

Anamaria
tagDiv Staff

Hello,

1. You can disable the infinite loading, please check this article https://forum.tagdiv.com/infinite-loading-single-posts/
2. You can set the social icons for mobile theme+AMP in Theme Panel -> Social Networks -> Social Networks => https://i.imgur.com/vwGACHw.png

Thank you!

Anamaria
tagDiv Staff

Hello,

In the newsletter provided by our theme, you can use embed code from Mailchimp, Mailer Lite or FeedBurner. https://forum.tagdiv.com/the-newsletter-plugin/
If you want to use another newsletter you can try to set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can re-add the rows and elements from tagDiv Composer -> https://i.imgur.com/odXV3dq.jpg -> https://i.imgur.com/ZDwZmK4.png with drag an drop.
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg with tagDiv Composer.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic https://forum.tagdiv.com/topic/how-can-i-disable-the-header-menu-main/ and the video that I made.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide a screenshot, if you delete the row you should have like this -> https://www.screencast.com/t/28kAU29U5B6g

Thank you!

Anamaria
tagDiv Staff

Hello,

I am sorry. I’m not sure I fully understand what you want to achieve.
Can you provide more details and screenshots, please?

Thank you!

Anamaria
tagDiv Staff

Hello,

You can set a filter on the blocks, please check these articles -> https://i.imgur.com/HVdMRKk.png
-> https://forum.tagdiv.com/flex-block-settings-guide/
-> https://forum.tagdiv.com/big-grid-flex-settings/

Thank you!

Anamaria
tagDiv Staff

Hello,

If you want to remove it, then with tagDiv Composer, select the element with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page.

Thank you!

Anamaria
tagDiv Staff

Hello,

It seems that this method no longer works, because now it does not load all CSS, only CSS that is set on the element.
You can set the social counter with tagDiv Composer and create the sidebar with tagDiv Composer -> https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hi,

At the moment I can’t test on an IOS device, because I work remotely. I only have an Android device, but on Monday I will go to the Office and I will investigate this problem on the IOS device.
Also, if you want, we can take a look and see what could be the problem. For this please make a full backup, and contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access, also include this topic in your email. We’ll check it as soon as we can.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure you have the tagDiv plugins activated, like tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you have the blocks from this plugin.

Thank you!

Anamaria
tagDiv Staff

Hello,

So, you have now a header template from Theme Panel, and you had a header template before, right?
Please do a test using only tagDiv plugins -> https://i.imgur.com/j8q38If.png, assign the header template, purge the cache and see if the problem persists.
Also, please let me know what plugins you have activated.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can import a template for Video, change the name -> https://i.imgur.com/y0anINP.png -> https://i.imgur.com/8O1G299.png and you create the post assign the Post Template and the same for standard post -> https://i.imgur.com/GVZ8EuW.png

Thank you!

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