Hello,

I verified your website and the footer seems to be the same on the posts and pages ->https://www.screencast.com/t/VC1XIEtTMEro
Also, I recommend you to use Cloud Templates, instead of to use templates from Theme Panel, you can customize the Cloud Templates layout with tagDiv Composer.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.

Thank you!

Hello,

When you edit the Post, the Single Post Comment looks like it does when you have comments added to the post, but from the example you gave, you still don’t have comments on that post and you are logged -> https://i.imgur.com/BPg9wa3.png logged out -> https://i.imgur.com/GN14v10.png

Thank you!

Hello,

Unfortunately, the option to show modified date is only for Single Post Template from Cloud Library.
With tagDiv Composer, you can add the element Single Post Modified Date in Single Post Template and
you can change the additional text in “Last updated on” => https://www.screencast.com/t/EvfUQMfzkd, and the Single Post Modified Date will show you the last time you edited that post => https://www.screencast.com/t/j74uz43paZj

Thank you!

Hello,

Please try to deactivate the Litespeed cache plugin, make sure no cache file is left after deactivation and try again.
Also, is possible some settings from the LiteSpeed plugin, you can try to take a look if you agree you can contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access.
Also, please make a full backup and include the link to this topic in the email.

Thank you!

Hello,

Do you to posts?
You can add in Single Post Template, the Single Post Date and Single Post Modified Date from tagDiv Composer -> https://i.imgur.com/xx8BEYH.png
Also, please let me know what template you use.

Thank you!

Hello,

Do you use a child theme? Did you make changes to the theme files, for example for the footer?
Also, please try to remove the logo if you have set it in Theme Panel -> Header/Footer and add it again.
We can take a look at this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL cPanel and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @Bruce Knox,

My colleague answered you here https://forum.tagdiv.com/topic/functional-issues-following-the-latest-theme-update-11-4/ please check it.
Also, please note that we try to answer as many topics as we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello,

You can edit it in the Single Post Content -> https://i.imgur.com/hNjykvC.png after if you have the Global Single Post Template the changes will apply to all posts.

Thank you!

Hello,

To sort the block for Popular (24h,48h and 7days you need to have added the element SINGLE POST VIEWS => https://i.imgur.com/pLWuoSS.png -> https://i.imgur.com/BbrBmL0.png, also, for Popular you need to have this option enable https://i.imgur.com/grI3bti.png
You can find more information here https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

If you have a shortcode you can set it in column text or text with title, in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB. The shortcode is automatically saved.

Thank you!

Hello,

I made a test and for me works well -> https://i.imgur.com/3yQJ59w.png -> https://i.imgur.com/mgB8N9C.png
I think that you have an object cache file stored on your server and that it is why the settings are not saved.
We have a guide on how to check the Object Cache if is applied on Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/footers-templates-doesnt-show-the-option-edit-with-tagdiv-composer/

Hope this helps you!

Thank you!

Hello,

You can edit with tagDiv Composer, select the Flex Block and Big Grid Flex and you show the date from the tab called “Layout” => https://www.screencast.com/t/Ve0DebKPjX

Thank you!

Hi,

The problem has been solved, right?

Have a nice day!

Hello,

Our theme doesn’t have this option, but you can use the plugin https://wordpress.org/plugins/easy-table-of-contents/ to achieve this.

Thank you!

Hello,

Please make sure that you have activated the proper thumbs for the mobile theme. The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.
This can be found here: https://www.screencast.com/t/N18dR3qZrh -> https://forum.tagdiv.com/theme-thumbs/
Also, please try to regenerate your thumbs => https://forum.tagdiv.com/using-the-theme-with-existing-content/ and clear your cache on the website/server.

Thank you!

Hello,

You can disable the infinite loading, please check this article https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you!

Hello,

Maybe this problem is caused by a plugin conflict.
When you edit the Single Post Template do these share options appear?
Also, please make sure you have added the element in the post -> https://i.imgur.com/WfW1JC7.png -> https://forum.tagdiv.com/social-sharing/

Thank you!

Hi,

Seems you set the other class, that is why I said to set the above extra class -> td-social-boxed td-social-font-icons td-social-style8, please check this topic https://forum.tagdiv.com/topic/tagdiv-social-counter-style-is-hide/

Thank you!

Hello,

Please make sure you have set this class
style 8: td-social-boxed td-social-font-icons td-social-style8

Thank you!

Hello,

To solve this type of error, please check those articles
-> https://www.hostinger.com/tutorials/429-too-many-requests-error
-> https://kinsta.com/knowledgebase/429-too-many-requests/
-> https://blog.hubspot.com/website/http-error-429

Thank you!

Hello,

I just verified your website and the mega menu works -> https://i.imgur.com/rIdo0yY.jpg -> https://i.imgur.com/nIczmp4.png -> https://i.imgur.com/xwrvFsN.png -> https://i.imgur.com/fhBmzKw.png
Also, you can check this topic about menu https://forum.tagdiv.com/topic/sub-categories-not-showing-in-main-menu/

Thank you!

Hello,

Unfortunately, I can’t access your image https://i.imgur.com/RWx2zuo.png
Also, please do a test using only tagDiv plugins -> https://i.imgur.com/j8q38If.png and see if the problem persists.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Simon,

To display the feed from Instagram then you need to connect with your Instagram personal account for Instagram from the footer or from the element from tagDiv Composer for feed you can use the Instagram business https://i.imgur.com/5XaTr2p.jpg -> https://forum.tagdiv.com/instagram-widget/

Thank you!

Hello Carrie-Anne,

The modal for subscribing is made with ur element Modal Popup? if yes, you can set the height and width https://i.imgur.com/izBWbuE.jpg
If you referring to this https://i.imgur.com/4sgJaV7.jpg, is set the sidebar from widgets. Please check if you have set a sidebar on the posts.

Thank you!

Thank you!