Hello Célestine,

Please make sure you have set the same menu in the header -> https://i.imgur.com/SIhLgjT.png
Also, please provide some screenshots with your settings and the link to your website.

Thank you!

Hello,

I think the problem is related to how it set up the function, please check this article https://www.wpbeginner.com/plugins/how-to-remove-website-url-field-from-wordpress-comment-form/

Thank you!

Hello,

So, I understand you want to have like this -> https://i.imgur.com/HQwvrWG.jpg, right?
You need to use a custom code CSS

.tdm_block_list .tdm-list-item .tdm-list-text{
width: calc(100% - 25px);
float: right;
}

If it does not align properly, the px value must be changed.

Thank you!

Hello!

I just answered here in your own topic: https://forum.tagdiv.com/topic/version-responsive-thee/#post-429007
Please let’s continue the discussion there!

Thank you for understanding!

Hello,

Unfortunately, I don’t understand exactly what you mean, could you provide more details?
if you referring to having the mobile page friendly, then I made a test and seems to be -> https://i.imgur.com/AZSW60X.png
Also, you can check this topic https://forum.tagdiv.com/topic/text-too-small-to-read-clickable-elements-too-close-together/ about a similar problem.

Thank you!

Hello,

If you want to update the theme I recommend that you update the theme via FTP/cPanel on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

I just checked your website and seems you have set the style that you want -> https://i.imgur.com/IRi3wtj.jpg

Thank you!

Hello,

Where you upload the image in Media, there is a setting with the size of the image and please select full size.
Also, please make sure that you have enabled the proper thumbs with these sizes in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh -> https://forum.tagdiv.com/featured-image-or-video/ -> https://i.imgur.com/UOahekQ.png
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Hope that helps you!

Thank you!

Hello,

Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you!

Hello,

I just checked your posts, and the social share is displayed -> https://i.imgur.com/Wuy9uSK.png they are not from our theme, but they work.

Thank you!

Hi,

Usually, the body class is assigned to add some extra CSS for older Prebuilt Websites,
because now that extra class is no longer needed.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/animals-pro-theme-bottom-yellow-border-on-all-pictures/

Thank you!

Hello,

Yes, you can use a template for Mobile and another for desktop, but you need to use a mobile page.
For the moment for the Metropolitan, you can’t import the template for mobile, but you can try to do like in this video -> https://we.tl/t-sRGc3JX2gq
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello Fred,

You can disable the infinite loading, please check this article https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you for choosing us!

Have a nice day!

Hello,

Unfortunately, I don’t have a suggestion on how to add the product price comparison, only those options are available -> https://woocommerce.com/products/woocommerce-gutenberg-products-block/

Thank you!

Hi,

reCAPTCHA v3 returns a score (1.0 is very likely a good interaction, 0.0 is very likely a bot).
What I can recommend is to set the score after your needs https://antcpt.com/eng/information/demo-form/recaptcha-3-test-score.html

Thank you!

Hello,

Usually, this problem is caused by the cache plugin. So, please clear your cache also, you can check this topic https://forum.tagdiv.com/topic/after-updating-to-version-11-4-mega-menu-was-corrupted/

Thank you!

Hello,

Hello,

A solution is to create a category named “Sponsored” and set it on the post as a parent category, you can set the filer in the block to display the sponsored posts.
Also, you can use the Custom Label -> https://i.imgur.com/QpbzNlq.png -> https://i.imgur.com/SuTXRKZ.png and you can set the post ID to display where you want -> https://i.imgur.com/JBDRmGg.png

Thank you!

Hi,

If you have other questions, let us know!

Have a nice day!

Hello @ayezah,

Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin and cPanel URL and credentials
Also, please make a full backup to all files and databases.
Our team will take a look!

Thank you!

Hello,

You can use a Single Post template for standard posts and another for posts with featured video -> https://i.imgur.com/SmZS2u0.png -> https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hello,

The tagDiv Composer is a page builder and it can be used for building pages and cloud templates, but not for creating posts. For this, you’ll need to use the Gutenberg or classic editor.
Using tagDiv Composer, you can build/edit the single post template (the layout of the posts).
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to already have the posts.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.
Also, if you want to have some blocks/elements on a certain post, then you can use a different single template for posts, you can duplicate the template -> https://forum.tagdiv.com/topic/different-logo-in-categorypage/

I hope this will help you!

Thank you!

Hello,

On the homepage, you can set the embedded code in column text or text with title in wp-editor in the text section -> https://i.imgur.com/vVOaKfU.png and inside the post, change it on Code editor => https://www.screencast.com/t/Jf1jrKOLO and insert the embed code from Facebook -> https://i.imgur.com/Ahqb04D.png -> https://bippermedia.com/embed-facebook-post-wordpress-post-video/

Thank you!

Hello,

Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those styles/templates/blocks are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

Hi,

I saw that on this topic https://forum.tagdiv.com/topic/2-questions-for-mobile-browser/ you found a solution for your problem, I’m glad.

Thank you!