Hello,

Unfortunately, another method to set the excerpt for pages we don’t have, only this, to set the code in functions.php, but you can set the file in a child theme, and then you will not lose your changes after the update -> https://theme.co/forum/t/add-excerpt-to-pages/55460

Thank you!

Hello,

Please make sure you have the tagDiv plugins activated, like tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you have the blocks from this plugin.
Also, please provide some screenshots and the link to your website to be able to help you.

Thank you!

Hello,

You can import single templates from tagDiv Cloud Library, and after import, this will be added in the post template section in the post editor, but if you want to have also, the post template from Theme Panel, and you have the tagDiv Standard Pack plugin activate and the cache cleared and these are not displayed, then we need to investigate what the problem might be.
For this please make a full backup and contact us via email at contact@tagdiv.com and provide wp-admin access and include the link of this topic in email.

Thank you!

Hello,

If you want we can take a look to investigate and find out what the problem might be, but we need to have access to your website.
So, if you agree you can contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access.
Also, please make a full backup and include the link to this topic in the email.

Thank you!

Hello,

Depends on what page/template you want to use this option.
You can use, for example, Flex Block 1, and set the filer on the Single Post to -> Single – More Author, or in the author template to Author – Current author -> https://i.imgur.com/WTQD8xY.png

Thank you!

Hello,

Please do a test using only tagDiv plugins -> https://i.imgur.com/j8q38If.png and see if you can make changes.
Also, please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and let me know the results

Thank you!

Hello,

The CSS ANALYZER creates files for critical CSS which can be deleted only manually (FTP/cPanel).
Those files can be find in this path wp-content/td_cache/td_analyze/css

Thank you!

Hi,

Is possible to have a plugin that redirects the author to the homepage, I SAW YOU HAVE RANK MATH WHICH HAS THIS OPTION -> https://wphowknow.com/how-to-fix-author-page-redirecting-to-homepage-issue-wordpress/ -> https://wphowknow.com/how-to-fix-author-page-redirecting-to-homepage-issue-wordpress/#fix-author-page-redirects-to-homepage-rank-math
Also, for color overlay, you need to change the opacity -> https://i.imgur.com/LJW9sYE.jpg

Thank you!

Hello,

You can try to use the Elementor, but I can’t say it will work the way you want it to.

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and let me know the results

Thank you!

Hello,

If you referring to setting a color for each category, you can check this topic => https://forum.tagdiv.com/topic/mobile-theme-duplicate-titles-missing-categories-category-tag-colour/

Thank you!

Hi,

According to the Jetpack Monitor email, this problem is caused by an overloaded, under-powered, or misconfigured server and you will need to ask your host about this problem. You also need to make sure that you have the resources you need based on the number of visitors to your website.

Thank you!

Hello,

If you want you can try to do a test, only tagDiv plugins should be activated and if this error occurs.
Also, if the problem occurs with these versions, then you can use version 7.4
and in the meantime, we’ll do some more testing with these versions of PHP.

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and let me know the results

Thank you!

Hi,

One of my colleagues will answer you today, after inspecting the problem.

Thank you!

Hello,

I verified your website and now the images are showing on the mobile -> https://www.screencast.com/t/6ESJgO9Fz
Also, maybe you should edit the responsive version for certain blocks, which seem to have some padding/margin set.

Thank you!

Hello,

If you install a Pro Prebuilt Website the changes from the Theme Panel for fonts will not apply, to change the font on block/post you can edit with tagDiv Composer -> https://prnt.sc/10grx77 , select the block/post and in Style, you can change the font => https://www.screencast.com/t/sUE7ug4UIAR5 also, after you can copy the style and paste it -> https://i.imgur.com/WCHxXlr.png
This is a video about how to change the fonts => https://www.youtube.com/watch?v=jQvA64uTLkI

Hope this helps you!

Thank you!

Hello,

If the menu is from the theme, the background image and color for the mobile menu are set in the Theme Panel -> Background/Theme Colors -> Mobile Menu -> https://i.imgur.com/9eYp5W9.png -> https://i.imgur.com/Ednt2zW.png
-> https://forum.tagdiv.com/background-introduction/

Thank you!

Hello,

To change/remove the background image for the menu on mobile or Sign In/ Join Modal, please access Newspaper -> Theme panel -> Background -> Sign In/ Join background and change/remove the image from here https://i.imgur.com/voRZIhP.png and the color from Theme Colors -> Sign In/ Join Modal -> https://i.imgur.com/I2CV2HZ.png > https://forum.tagdiv.com/background-introduction/

Thank you!

Hello Jett,

This is quite strange, but I found some topics with the same issue and seems to solve it to check the option in the cache plugin to “Don’t cache pages for logged in users”
-> https://domainpromo.com/blog/admin-bar-showing-up-logged-out-cache/
-> https://www.thewebmaster.com/dev/2015/may/6/wordpress-admin-bar-shows-logged-out/

Hope this helps you!

Thank you!

Hello,

Please clear your cache.
For me looks fine https://i.imgur.com/mUW4sHz.png

Thank you!

Hi,

Indeed seems looks like something isn’t working properly, I put this on our bug list.

Thank you!

Hello,

The background image and color for the mobile menu are set in the Theme Panel -> Theme Colors -> Mobile Menu -> https://i.imgur.com/9eYp5W9.png -> https://i.imgur.com/Ednt2zW.png
-> https://forum.tagdiv.com/background-introduction/

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/cloud-template-for-author-profile-creates-an-error-page/

Hope this helps you!

Thank you!