Hello,

Please set the template to global -> https://i.imgur.com/Y7XCbZi.png
Also, since it is an older version of the theme, there is a possibility that it may not work properly. I saw that you also use WP Bakery and it is in conflict with tagDiv Composer/tagDiv Cloud Library.
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery conflicts with our page builder. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v
We recommend using cloud/PRO templates to have the possibility to edit them with the tagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Many changes have been made over the years, and the latest version of the theme is 11.4.
Also, if you want to update the theme I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/

Thank you!

Hello,

You can create a header template like this -> https://www.screencast.com/t/yOrQi9V0E

Thank you!

Hello @epotala,

Depends, if you want to exclude a post from a block, you can set offset posts -> https://i.imgur.com/tNn4oqL.png Start the count with an offset. If you have a block that shows five posts before this one, you can make this one start from the 6’th post (by using offset 5) or you can try the solution suggested by @dwinter8.

Thank you!

Hello,

Please make sure you activated the Google Adsense code and the settings are saved, if the settings do not save, please check this topic https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/
If the AdSense code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq
Note that the auto ads code must be placed in analytics too.

Hope that helps you!

Thank you!

Hi,

please tell me what type of font should be applied.
Does this problem only appear on iPhone or Android? Also, on which browsers do not apply?

Thank you!

Hello,

The standard styles from Standard Pack were populated with posts from certain categories that were imported with that demo, categories that are not added to the new demos because cloud templates are used -> https://i.imgur.com/9dNfNFS.png.
A solution is to create the footer as I said above, or you can import a footer template from tagDiv Cloud Library -> https://www.youtube.com/watch?v=nE51MfLV7hE -> https://i.imgur.com/PKuhR6E.png

Thank you!

Hello,

You need to use a plugin for cookies, and that plugin should have the option to manage the popup.
Also, we recommend the GDPR Cookie Consent -> https://i.imgur.com/c7QY18Q.png and you can find more here -> https://wptablebuilder.com/best-gdpr-cookie-consent-notice-wordpress-plugins/

Thank you!

Hello,

I’m glad that you solve the issue.

Have a wonderful day!

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png
If the problem is persisting and you have a good bandwidth, then we can take a look and see if there is not something different that interferes.

Thank you!

Hello,

Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

Hello,

Unfortunately, the theme doesn’t have those options to filter the excerpts.

Thank you!

Hi,

The page is created with WooCommerce shortcode for checkout -> https://i.imgur.com/61YtmC4.png also, in the last update we added in tagDiv Composer shortcode for checkout, but it seems that these Woocommerce options don’t work for a default theme with the woo shortcode either -> https://i.imgur.com/Ct6ThOR.png -> https://i.imgur.com/Cvb2gtl.png -> https://i.imgur.com/wUgGGHu.png
Also, if you want you can do a test with a default theme and see if it works.

Thank you!

Hi,

We investigated the issue, and it worked for us to uninstall, delete and reinstall the plugin after the email locker worked.
So, if you fail to resolve, there may be a special case that we could not reproduce and then please contact us by email.

Thank you!

Hello,

I’m glad that this problem has been solved!
If you have some questions related to our theme, please let us know!

Thank you!

Hello,

I’m glad that this problem has been solved!
If you have some questions related to our theme, please let us know!

Thank you!

Hello,

You can change the color on the excerpt on that block from the tab called Style https://i.imgur.com/Umln1Zr.jpg

Thank you!

Hello,

Please try this custom code CSS -> https://i.imgur.com/COSYLG1.png

.td_block_big_grid_mob_1 h3 {
background-color: transparent;
}

The code needs to be set in Theme Panel> Mobile Theme > Custom code> CSS.

Thank you!

Hello,

Please let me know what PHP version you have.

Thank you!

Hello,

Please make sure you have the tagDiv Newsletter plugin activated -> https://i.imgur.com/GsI2kUy.png -> https://i.imgur.com/sXIiwZu.png
Also, you can find more details here -> https://forum.tagdiv.com/the-newsletter-plugin/
Also, to delete the rows you can check this topic https://forum.tagdiv.com/topic/how-to-remove-empty-columns-on-website/

Thank you!

Hello,

The footer template does not have the button to be edited with the tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
You can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer => https://www.screencast.com/t/rpfNhfyrF

Hope this helps you!

Thank you!

Hello,

This is a strange situation because I made a test, and for me works well, please if you can do a test using the theme plugins, clear all cache and see if you can change the description.

Let me know the results!

Thank you!

Hello,

Please make sure you have the tagDiv Standard Pack plugin installed and active (Newspaper -> Plugins).
I recommend you to use the Flex Block and Big Grid Flex https://i.imgur.com/1PUHK0V.png Block which gives you more adjustment and flexibility options than blocks (1-25) from tagDiv Standard Pack.

Let me know the results!

Thank you!

Hello,

Reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Please understand that our support forum is not instant. We start to answer from oldest to newest topics/emails, also, please try not to reply multiple times to the topic if possible, this will only delay our response.

Thank you!

Hello,

Please try to do the settings on the inner row and check the results.

Thank you!

Hello,

You can change the details here -> https://i.imgur.com/L6eayHL.png

Thank you!