Hello,

Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those styles/templates are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

Hello Mayantha,

Please check these topics with the same error
-> https://wordpress.org/support/topic/err_http2_protocol_error-6/
-> https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
-> https://theme-fusion.com/forums/reply/850045/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Hope this helps you!

Thank you!

Hi,

I verified your website and for me looks fine https://www.screencast.com/t/IGzBnx5nZRY

Thank you!

Hello,

Did you use a plugin to compress/optimize the images? if so please disable that plugin and after regenerated the thumbs https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hi,

As I said above, major changes have been made, and various options have been implemented, we still provided the WPBakery for old users, but we have long recommended using only a one-page builder, not both, because some options in tagDiv Composer may no longer work due to WPBakery.
Also, please make sure you have set the same style for all posts.
You can check our documentation https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you!

Hello,

Please do a test using only tagDiv plugins -> https://i.imgur.com/j8q38If.png and see if you receive an error message.
Also, if you sent an email, please continue the discussion there and give all these details.

Thank you!

Hello Bob,

Please set the page on A Static page, and assign a homepage (you need to have a homepage/page that you have created before) from Settings -> Reading => https://i.imgur.com/mwjp18K.png
Also, please make sure your settings are saved.
After that, you can design your homepage with the tagDiv Composer or you can import a template from tagDiv Cloud Library.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.

Thank you!

Hello,

In the elements “text with title” and “column text”, what you add in the wp editor is automatically saved.

Thank you!

Hello,

Our blocks have these filtering options https://i.imgur.com/VEXVz6E.png > https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello Matt,

Do you have other plugins enabled? If yes, please deactivate them and try again the above steps.

Thank you!

Hi,

So you have a smart list, right? you can change the color with tagDiv Composer https://i.imgur.com/GDULZQH.png -> https://forum.tagdiv.com/smart-lists/

Thank you!

Hello,

Please make sure your theme and plugins are installed correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.

Thank you!

Hello,

Can you be more specific about what you mean by “make it stay on the section (and not go to the top of the page”? You can set the locker in the posts
-> https://forum.tagdiv.com/lockers/
-> https://forum.tagdiv.com/leads/

Thank you!

Hello,

Maybe I didn’t understand exactly what you mean, but for me works like this https://www.screencast.com/t/kUhVLQ0EH if you can please provide a video with the steps that you took to understand better what you mean by not working properly.

Thank you!

Hello,

I made a test with your PHP version and for me, this warning doesn’t appear => https://i.imgur.com/rkyyxDY.png
We can take a look at this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,

We can take a look at this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
Our team will take a look!

Thank you!

Hello,

Yes, you can contact us via email and provide wp-admin access.

Thank you!

Hello,

You need to use a plugin, please check this article https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
Also, please provide more details about the footer, didn’t was imported?
Also, you can verify it from Manager -> Footer -> https://i.imgur.com/ETcvpc5.jpg

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/how-to-optimize-for-core-web-vitals/

Thank you!

Hello,

I will pass this request/problem, and the developers will decide if it will be implemented.

Thank you!

Hello,

Please ask your host to help you to set the requirements https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello @Sergey,

Please do a test using only tagDiv plugins -> https://i.imgur.com/j8q38If.png and see if you receive an error message

Thank you!

Hello,

You can deactivate the tagDiv Standard Pack, because in the tagDiv Cloud Library you can find more templates which you can customize with tagDiv Composer.
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg
Also, if the “Edit with tagDiv Composer” is not displayed in the top bar please check this article https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to already have the posts.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.

Thank you!

Hello,

Please make a full backup and contact us at our email address contact@tagdiv.com, please provide wp-admin and cPanel access. We’ll check this problem as soon as possible. Also, please include the link to this topic to identify you.

Thank you!

Hello,

If you sent an email, one of my colleagues will answer you, also send wp-admin and cPanel access.
Also, I have PHP version 8.0.13 and it works well for me -> https://i.imgur.com/EVpZhEm.png , but that also depends on what settings you have made on the host/server/plugins.

Thank you!