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Anamaria
tagDiv Staff

Hi,

You can check here if you set a fixed count -> https://i.imgur.com/LNDM3C7.png

Thank you!

Anamaria
tagDiv Staff

Hi,

I will inform our developers, they will make these changes for future updates.

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to have only those plugins activated, for example, which you use such as composer, cloud library, opt-in builder -> https://i.imgur.com/uzlGnZa.png , the other plugins you use must be disabled.

Thank you!

Anamaria
tagDiv Staff

Hello,

I made a test and for me works well.
Also, make sure you don’t have a plugin that has its own cache.
Also, you can test the cache -> https://i.imgur.com/WcnsQn8.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, we don’t have tested this plugin with our theme.
Also, I don’t know how this plugin can be implemented to be used for featured videos. For the moment, only Youtube, Vimeo, Dailymotion or Twitter can be used for featured video.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello @mariamble,

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/wp-editor-does-not-work-error-404/#post-426375

Hope that helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked your website and seems you have the same fonts -> https://i.imgur.com/AkXt88k.png -> https://i.imgur.com/TfrEeBU.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You can create different lockers, where you can set the type of lockers -> https://i.imgur.com/3nPFCVX.png after you can a locker you can set it on the post -> https://i.imgur.com/HpiwRjE.png
For subscription, you need to create plans -> https://i.imgur.com/VFbRTso.png also, you need to create a page with the shortcodes for plans.
The shortcodes are:
-> Plans price
-> Plans text switcher
-> Plans button
-> Plans switcher -> https://i.imgur.com/SLbRSvk.png
After you need to create a new locker or you can use a default locker (wizard or email) and select the plans that you want to use on that locker => https://i.imgur.com/n4bl2b6.png and page ID -> https://i.imgur.com/QPqR3Fk.png
The page ID you can see here -> https://i.imgur.com/EIhfpKx.png
Also, you can find more information here:
-> https://forum.tagdiv.com/tagdiv-opt-in-builder/
-> https://forum.tagdiv.com/subscriptions/
-> https://forum.tagdiv.com/shortcodes/
-> https://forum.tagdiv.com/lockers/

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

In the newsletter provided by our theme, you can use embed code from Mailchimp, Mailer Lite or FeedBurner. https://forum.tagdiv.com/the-newsletter-plugin/
If you want to use another newsletter you can try to set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that this problem has been solved!
If you have some questions related to our theme, please let us know!

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hello,

I will inform our developers, and let you know what will be done about this issue.
If you agree, we can take a look, so please make a full backup and contact us at contact@tagdiv.com, include the topic and wp-admin access in your email.
Thank you!

Anamaria
tagDiv Staff

Hello Deepak,

Please check these topics with the same error
-> https://wordpress.org/support/topic/err_http2_protocol_error-6/
-> https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
-> https://theme-fusion.com/forums/reply/850045/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

If you want, we can investigate this issue via email on the latest version of the theme. So, if you agree please make a full backup to all files and databases, contact us at contact@tagdiv.com and provide the wp-admin access to investigate it.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you referring to the infinite posts, please check this article https://forum.tagdiv.com/infinite-loading-single-posts/
Thank you!

Anamaria
tagDiv Staff

Hello,

You can translate the phrase from this path wp-content/plugins/td-woo/includes/td_woo_functions.php -> https://i.imgur.com/KN4ttml.png
Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Are you using a plugin for preloading images?
If you agree, we can take a look, so please make a full backup and contact us at contact@tagdiv.com, include the topic and wp-admin access in email.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you referring to the infinite posts, please check this article https://forum.tagdiv.com/search/infinite+post/

Thank you!

Anamaria
tagDiv Staff

Hello,

The tagDiv Composer is a builder and it can be used for building pages and cloud templates, but not for creating posts. For this, you’ll need to use the Gutenberg or classic editor.
Using tagDiv Composer, you can build/edit the single post template (the layout of the posts).
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to already have the posts.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.

I hope this will help you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg with tagDiv Composer.
The footer template does not have the button to be edited with the tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
You can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer => https://www.screencast.com/t/rpfNhfyrF
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hello,

I verified your website and now the logo seems to be the same size for the homepage and posts -> https://www.screencast.com/t/Opj9BozhSg

Thank you!

Anamaria
tagDiv Staff

Hello,

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Anamaria
tagDiv Staff

Hello,

So if I understood correctly, you want to set widgets in the footer, so please select a template like Style 5 -> https://i.imgur.com/O6bOBMC.png and set the widgets here https://i.imgur.com/AQW91Mb.png -> https://i.imgur.com/PJ4hHMU.png

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked your website and now seems the images are showing => https://i.imgur.com/WHizDcg.png
Did you solve the issue?

Thank you!

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