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Anamaria
tagDiv Staff

Hello,

Please use a category template and after you can hide the button => https://i.imgur.com/P89RStB.jpg -> https://forum.tagdiv.com/posts-loop/

Thank you!

Anamaria
tagDiv Staff

Hello,

Seems you have an error 403, please select the error and see it in the Network https://i.imgur.com/3qPRHvs.png and from where the error comes.
Also, if you want you can contact us via email at contact@tagdiv.com, and provide the wp-admin access and cPanel access to be able to investigate it.
Also, paste a link to this topic so we can easily identify you and please make a full backup.

Thanks!

Anamaria
tagDiv Staff

Hello,

Please try to replace block 7 with flex block and then you can change the color with tagDiv Composer.
You can change the color for block 7 using custom code CSS.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, seems you don’t have set the Instagram in the footer https://i.imgur.com/CoGHrax.png
Also, please make sure you clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic https://forum.tagdiv.com/topic/unable-to-edit-part-of-the-footer/

Hope this help you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You don’t have the same footer in the posts, because you have the mobile theme plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout).
So you can disable it and see the results.
Also, please check the link provided above to that topic with information about each mobile version and how they work -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Anamaria
tagDiv Staff

Hello Dave,

To change/remove the background image from the footer scroll to that section, select the row from the footer and in the CSS tab you’ll find the background CSS -> https://i.imgur.com/6yfZdbc.jpg

Thank you!

Anamaria
tagDiv Staff

Hi,

You use the wrong elements, you need to use column text or text with title => https://i.imgur.com/s7xk6wh.png , in text zone => https://www.screencast.com/t/yzHiFcS8g8 -> https://www.screencast.com/t/uDXaxJ8JSKFB. The shortcode is automatically saved.

Thank you!

Anamaria
tagDiv Staff

Hello,

The footer template does not have the button to be edited with the tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you have a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know how you made the posts page Blog.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you can add the audio track like a shortcode from a plugin or embedded code you can use column text element and paste the embedded code in the text section => https://i.imgur.com/BMFhWwM.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic https://forum.tagdiv.com/topic/tagdiv-wp_booster-error/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let us know what plugins you installed and the error message.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic https://forum.tagdiv.com/topic/co-authors-2/ ->https://forum.tagdiv.com/adding-multiple-authors-articles/

Also, this method works for the default post templates and does not affect cloud library templates.
Adding the multiple authors is a 3 step process. Adding the multiple authors is a 3 step process.
Step 1 – Adding the required functions in your child theme functions.php file.
We created 2 custom functions for the author and for the author box which we can then call on the post styles and not have to use the entire functions each time.
Add these functions in your child theme functions.php file: https://pastebin.com/ciYrSZvQ
These will create the custom implementation to add the co-author and the author box for each co-author in particular.
Step 2 – Adding the single post templates to your child theme.
In your main child theme folder, you will need to create the following folder structure: In your main child theme folder, you will need to create the following folder structure:
Newspaper-child/parts/single Newspaper-child/parts/single
Then, under the “single” folder add both the single-template and the loop-single files for each of the post styles you use on your articles => https://i.imgur.com/PNke9Eo.png
Now you will have to identify where the author is being called in each post style.
For styles 1, 5, 9 and 10 you will find the author code in the loop-single files while for styles 2, 3, 4, 6, 7, 8, 11, 12 and 13 the code is found under the single_template files.
Edit the files corresponding to the style you want to apply the co-authors to and then call the functions added at step 1. Replace the default author and author box codes:
https://i.imgur.com/AvJOQfg.png
Replace the highlighted code with the following codes: https://pastebin.com/fifu70QS

Maintain the position of the code in the PHP file though for proper results.

Step 3 – CSS styling.

For the co-authors to position properly we also need a bit of CSS code to ensure proper styling so please add the following CSS code in the theme panel under custom code-> custom CSS:
https://pastebin.com/dRaStewQ

Now you simply need to edit your post and add multiple authors using the plugin author field:https://i.imgur.com/4saivlH.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this documentation https://forum.tagdiv.com/modal-window/ and disable the lightbox effect.

Thank you!

Anamaria
tagDiv Staff

Hello,

Did you use any plugins to optimize CSS and js?
Please try to remove the minify and see after the problem persists. https://i.imgur.com/pLe4V9C.png
Also, make sure you don’t have a plugin conflict.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m not sure I fully understand what the issue is.
1. Please check when you edit the post if you can select the block related, if not, then the block comes from another plugin.
2. Please let me know what you use for comments, seems you have the Disqus plugin activated.
3. Please provide a video and let me know what template you imported and a link to you website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide more details about the shortcode that you want to use, from what the plugin is and some screenshots.

Thank you!

Anamaria
tagDiv Staff

Hello,

I checked your menu on mobile and work => https://i.imgur.com/8lWU2vZ.png
Also, I saw you have the mobile theme plugin activated, and on the main page is disabled that’s why the menu is ok, but for posts/categories template, etc you need to set the menu in Theme Panel -> Mobile Theme -> Header -> Main menu => https://i.imgur.com/AjjhTfB.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Now the website on mobile looks fine => https://i.imgur.com/xDE9nMS.png -> https://i.imgur.com/IMU41qd.png
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure your settings from the theme panel are saved.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have a plugin for cache please clear all cache.
Also, if you want you can contact us via email at contact@tagdiv.com to investigate it, so please provide the wp-admin access.

Thank you!

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