Hi

The theme shouldn’t request 16GB ram if the site have 500 visits, on our tests this never happen. Please check the WP Memory Limit from System Status and make sure that there is a set a high value: http://screencast.com/t/LUw3schkvYyo Also check this link for more details about updating php memory limit: https://forum.tagdiv.com/system-status-parameters-guide/

You can also try to use a cache plugin and a cdn service for a better performance and to reduce server’s load: https://forum.tagdiv.com/cloudflare-cdn/ – https://forum.tagdiv.com/cache-plugin-install-and-configure/ Consider also using the query cache to optimize queries made to database: http://dev.mysql.com/doc/refman/5.7/en/query-cache.html

Hope this helps!
Thanks!

Hi

To achieve that you need to edit td_page_views.php file and add a condition here: http://screencast.com/t/yWyfr5HIo9zg

if (get_current_user_id() == 1){
return;
}

This condition will work only if your account was the firs account made on the site. If you have a different user id go to users section, hover over your user and replace the number from condition with your user id: http://screencast.com/t/EgqrTH1a

Hope this helps!
Thanks!

Hi

This code is not generated by the theme and I assume that there is a plugin or a custom js which causes that conflict. Try to deactivate all plugins except Visual Composer, clear all caches then test the site again. Also make sure that you’re using V 7.4 of Newspaper theme and Social Counter is also update at v 4.1 which is included in theme’s path. Please follow this links to update the theme is necessary: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and to setup Social Counter plugin properly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Let us know ho it goes and if the problem persist provide your site url so we can have a closer look.
Thanks!

Hi

Glad you have manged to solve this.
Thanks for letting us know and for your message!

Hi

If you’re using mobile theme plugin you need to deactivate the login widget from theme panel > mobile theme: http://screencast.com/t/ZihRFVUf If th plugin is not active then just disable the login from header section: http://screencast.com/t/9fY13IBE

Thanks!

HI

Try to deactivate all plugins except Visual Composer, clear all caches, purge the cdn if you’re using then test the site again.
Let us know how it goes and if the problem persist please provide your site url so we can have a closer look at this issue.

Thanks!

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

Try to deactivate all plugins except Visual Composer, clear all caches then test the site again;. If the problem persist please provide more details about this issue so we can inspect it closer and get back to you with a more accurate answer.

Thanks!

HI

This is not a theme related issue as I’ve made some tests on my end with a default wp-theme and I got the same behavior: http://screencast.com/t/BqeBZytFyS – http://screencast.com/t/pKrE9qdXHq The post embedded from twitter are displayed fine on front end but their content is not displayed in back-end.

Thanks!

HI

The theme won’t ask the purchase code again after update, you don’t need to worry about this.
You’re using a very old version of Newsmag theme and if you update it you will need to re-build the pages made with Visual Composer as the shortcodes were changed.
Before making any changes in your site make sure you do a full backup to your current wp-install and the database also: https://codex.wordpress.org/WordPress_Backups This is a security measure, in case something goes wrong you can always get back to previous version.

Hope this helps!
Thanks

Hi

You don’t need any html for custom ads, just set a title for them here: http://screencast.com/t/iEOUNNWnY1U – http://screencast.com/t/k59WWbAc

Thanks!

Hi

You can make a new personal account just to generate the required keys for social counter. After they are generated you can use any valid Facebook id.
Thanks!

Hi

You can use font Font Awesome 4 Menus plugin to get the font for new icon, next you need to edit header-menu-h1.php and replace the classes for menu icon with this ones: http://screencast.com/t/MpyiIQtO – http://screencast.com/t/hGrvLYv7vQ

Hope this helps!
Thanks!

Hi

I assume that you want to create a page where to display only post types: Project. If so you can use a block and choose the desired post type here: http://screencast.com/t/NiG4e8MKF0
Hope this help!
Thanks!

HI

We didn’t made any decision yet and for the moment we don’t plan do develop a mobile theme for Newsmag.
Thanks!

Hi

Thanks @Chris for reporting this. I’ve added it on our todo list and developers will look for a solution in future updates.
Have a nice day!

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

I’ve checked the site and now the menu is displayed fine. If you still have this issue try this css int heme panel > custom code > custom css to make the menu visible: http://screencast.com/t/ZUH5Jr97J

.sf-menu li{
visibility: visible!important;
}

Also I’ve noticed that some fonts are blocked: http://screencast.com/t/XQljcHBu3c Please check this link for more detail in this regard: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thanks!

Hi

The quotes can be found in post editor section here: http://screencast.com/t/xKiLsdXOLq Please check this link for more details in this regard: https://forum.tagdiv.com/post-formats-for-tinymce/
Thanks!

HI

Please provide a link where we can have a closer look at this issue so we can inspect it and get back to you with a more accurate answer.
Thanks!

Hi

Glad you have managed to solve this. Note that we didn’t tested the theme with Ultimate Membership Pro-plugin and we can’t guarantee that it will work fine with it. Maybe plugin’s developer may be able to provide a hint but you may need some customization to make the plugin compatible with our theme.

Thanks!

Hi

Try to deactivate all plugins except Visual Composer, clear all caches then test the site again and check if the problem is still there.
Please follow pour documentation to update the theme via ftp: https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks!

Hi

I’ve checked your site and I’ve found and error in browser’s console: http://screencast.com/t/zlRhZF0il0u5 Try to deactivate all plugins except Visual Composer, clear all caches then test the site again. Also make sure that your server meets theme’s requirements: https://forum.tagdiv.com/requirements-for-newspaper/ and the parameters from system status have at least the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/

Let us know ho it goes.
Thanks!

HI

We didn’t tested Mobiloud toll and we’re not aware of its functionality in order to provide an accurate answer on this matter. If you really wan to use it then leave the mobile theme inactive if this could be a solution.
Thanks!

HI

Please check this link for more details about 403 errors and how can be fixed in wp: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

Hope this helps!
Thanks!