Hello!

Unfortunately, we have not tested the Litespeed features with our theme.
We’ve discussed here what you can try to exclude or not use: https://forum.tagdiv.com/topic/admin-ajax-loading-time/
Multiple issues with JS will be fixed in the next update. Stay tuned!

Thank you for understanding!

Hello!

Check the color of the separator, save, clear the cache and see the results.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello @kosmity!

Choose to have no effect from the block settings: https://app.screencast.com/jtlaQsOGmeCaG

Thank you!

Hello @Wriper!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check the issue and let you know what can be done there.

Thank you!

Hello @Fontaine!

Did you choose the mobile menu there?
Make sure this option is enabled: https://app.screencast.com/tsqGya8uhcdGp
Click on that hamburger menu and choose a menu in the mobile viewport: https://prnt.sc/KM1WiaiJlPSD

Thank you!

Hello @mariobrown!

Indeed, it seems to be an issue there. You can use the fixed count until we fix the issue.

We’re sorry for the inconvenience!

Thank you!

Hello @mikolas!

Cali Sight can be found in the prebuilt website but you should choose to display “All”: https://app.screencast.com/ZTNKyk548Au54
You shouldn’t install the plugin.

Thank you!

Hello @Wriper!

Do you use an extra plugin for ads? Try to deactivate it, clear the cache and check if the ad is still there or not.
For the mobile theme plugin, we have only those options that could be found here: Newspaper -> Theme panel -> Mobile theme -> Mobile ads.

Thank you!

Hello @Fontaine!

Sure. Edit your cloud single post template with the tagdiv Composer and delete the featured image element, save and view the results.
In the blocks, you can hide the featured image or create a custom module: https://forum.tagdiv.com/modules-builder-newspaper-theme/

Thank you!

Hello @anshulrajora!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello!

If you import this section from cloud library: https://app.screencast.com/ar6uHwQjURKzJ , then it should come like that with your own posts.

Thank you!

Hello @Audrey!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– please provide a video or more information about the issue
– a link to this topic in order to identify you

Thank you!

Hello Yaron!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @waleed9!

The Debloat plugin removes the CSS from that section.

Thank you!

Hello!

Unfortunately, this feature doesn’t work yet.
I will prioritize this feature being implemented as soon as possible.

Thank you!

Hello Yaron!

Can you please provide more information about your issue?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Alex!

The toolbar should be there. It is possible to have a plugin that overwrites it: https://app.screencast.com/B8eOadSmR0WvQ
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know if you mean anything else!

Thank you!

Hello!

Check this guide: https://forum.tagdiv.com/thumbs-on-modules-and-blocks/
If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
NOTE: If the thumb specific for that block is not enabled, then the image won’t be displayed.
NOTE: The Mobile theme layout is not customizable as the responsive version or mobile pages. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

Thank you!

Hello @discovermh !

The latest update is this one: https://tagdiv.com/newsaper-update-12-6-4/
Stay tuned for Newspaper 13!

Thank you!

Hello @BLAY!

That’s strange because an update can’t delete your mobile pages from your backend.
Did you install a new demo on your website?

Thank you!

Hello @eman!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello @sotirow96!

I think it would be better if you could take the project with duplicator plugin and make a staging so we can check your issues from there. I need more information about this situation. Also, check the rule for your field group to be equal to Resources, for example: https://app.screencast.com/S08n3HQiJ3oE5

Thank you!

Hello @ericarrache!

Unfortunately, you can not modify the default color for hover. But you can overwrite it with a transparent color: https://app.screencast.com/5aw7RRR8V8R7a

Thank you!

Hello @ericarrache!

I can see there are the default settings.
So, you can change it as you like.

Thank you!