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Bettina
tagDiv Staff

Hello @AmyNicole8715 !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Bettina
tagDiv Staff

Hello @jamshid!

Please add this CSS code in the Live CSS section or in the theme panel settings -> custom code -> custom css:


.comment .avatar {
float: right;
margin-right: 0;
margin-left: 20px;}
.comment footer{text-align: right;}
#reply-title { text-align:right;}
#commentform {text-align:right;}

Thank you!

Bettina
tagDiv Staff

Hello!

We know that page speed is very important, and we try to optimize the theme as much as we can, so you can have a great score with less optimization than before.
However, page loading speed can depend on many factors, and each website is unique from this point of view.
A great solution is to use the Google PageSpeed Insights tool, so you can see exactly what you should optimize on your website.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

@c386
Did you try to optimize your images first? Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.

Thank you!

Bettina
tagDiv Staff

Hello!

However, page loading speed can depend on many factors, and each website is unique from this point of view.
Unfortunately, we can only help you with some advice.
Please note that page speed or optimization are not covered by the support team. https://forum.tagdiv.com/newspaper-theme-support/
Our developers are aware of this issue and try to synthesize the composer, which is big, and fix the major problems of the theme and speed.
I recommend you use fewer features on the page, so the requests will be less as well.
Improving page speed in WordPress is crucial for providing a better user experience and optimizing your website for search engine rankings. Here are some tips to help you enhance your WordPress site’s page speed:

Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.

Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.

Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize or W3 Total Cache.

Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can also enable it through plugins like WP Rocket or W3 Total Cache.

Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.

Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.

Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.

Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.

Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Ads can significantly impact the speed of your WordPress website since they often involve loading external resources and scripts. You can try to limit the number of ads, optimize ad sizes and formats, and implement lazy loading on your ads.

By following these tips, you can significantly improve the page speed of your WordPress website, leading to better user engagement, higher search engine rankings, and overall improved performance. Please check out the tips from those platforms: GTmetrix and Google Pagespeed Insights. 

We will try to improve the shop part page speed issues and the JS issues in the next updates.

Thank you!

Bettina
tagDiv Staff

Hello @acqua !

It is possible that your theme panel doesn’t save the changes after you press save settings.
Check the console while you save settings, and see this topic for more solutions: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/

Thank you!

Bettina
tagDiv Staff

Hello @mathclash!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Bettina
tagDiv Staff

Hello @mathclash!

Can you please provide more information about your issue?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

All the cache tools that you are using and the browser cache or check in the incognito tab.

Thank you!

Bettina
tagDiv Staff

Hello @sotirow96!

I’ve tested on my end, and it is working as it should in the latest version.

Thank you!

Bettina
tagDiv Staff

Hello @mariobrown!

Sure. You can also check what we add to every update here: https://tagdiv.com/newsaper-update-12-6-4/.

Thank you!

Bettina
tagDiv Staff

Hello @kosmity !

Please include the link of this topic in order to identify you.

Thank you!

Bettina
tagDiv Staff

Hello @kosmity!

I understand your thoughts. I will add this request to our improvement list!

Thank you for your feedback!

Bettina
tagDiv Staff

Hello @curistorian!

You can download the list from here: https://app.screencast.com/1tH0W1I1aAVOi
We have no other features there. Maybe you need something custom. For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Bettina
tagDiv Staff

Hello @Fontaine!

Yes. For that button, you should have set a menu in order to display something.
If you can’t handle to solve this issue, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @kosmity !

Unfortunately, we have not tested the Envira Gallery with our theme, so we can’t provide support.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @kosmity !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello @kosmity!

Unfortunately, we have no specific setting for lazy load, only the global setting from the theme panel settings: https://www.screencast.com/t/O5pfqQdb

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we’ve not tested it with our theme. But you can try to test it and see if it works as it should. Please take care of a future plugin conflict.

Thank you!

Bettina
tagDiv Staff

Hello Fabio!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Bettina
tagDiv Staff

Hello @curistorian!

We’ve discussed already here: https://forum.tagdiv.com/topic/email-service-sync/, right?

Thank you!

Bettina
tagDiv Staff

Hello @Wriper!

Sure. This is the path: td-composer\mobile\includes\shortcodes\td_block_big_grid_mob_1.php

Thank you!

Bettina
tagDiv Staff

Hello @Fontaine!

Can you please provide more information about your issue? Did you try what I’ve suggested to you?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Activate the theme in your staging install with the same purchase code: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Check this guide: https://themeisle.com/blog/wordpress-staging-site/

Thank you!

Bettina
tagDiv Staff

Hello Joachim!

Do you mean these thumbs?: https://forum.tagdiv.com/thumbs-on-modules-and-blocks/
If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
NOTE: If the thumb specific for that block is not enabled, then the image won’t be displayed.
NOTE: The Mobile theme layout is not customizable as the responsive version or mobile pages. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

Please provide an example of the issue you have now, and it wasn’t when you installed the theme, so we can check if there is a bug or not. You have the option to hide the featured images from Flex Block, for example.

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that page speed or optimization are not covered by the support team. https://forum.tagdiv.com/newspaper-theme-support/
Our developers are aware of this kind of issue and try to synthesize the composer in each update, which is big, and fix the major problems of the theme, elements, and speed.

Thank you so much for your understanding!

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