Hello @lyon!

Do you mean this box? https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Please provide more information about your issues.

Thank you!

Hello @alicestudio !

It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello @cbisha !

One category has a widget, and the other one doesn’t.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello Mark!

We need to investigate this issue.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
– provide more details(screenshots/video) about the issue

Thank you!

Hello @alejandroman!

We need to investigate this issue.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
– provide more details(screenshots/video) about the issue

Thank you!

Hello!

No. I just specified above that the mobile theme overwrites the first two mobile versions presented there.

Thank you!

Hello!

We need to investigate this issue.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
– provide more details(screenshots/video) about the issue

Thank you!

Hello Mark!

I think there is a cache issue. Please clear all your cache and try again.

Thank you!

Hello @mathuk !

There seems to be an issue with this feature.
I will add it to our investigation list!

Thank you so much for understanding!

Hello!

We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

The tested plugins are: https://prnt.sc/TU2KnoxOYoCd
Unfortunately, we didn’t tested any other plugins for app iOS or android.

Thank you!

Hello!

Do you have the standard pack plugin installed and active in the Newspaper -> Plugins?

Thank you!

Hello!

Unfortunately, I have no ETA right now.

Thank you for your understanding!

Hello Gunther!

Ok. Please continue the discussion via email.

Thank you!

Hello!

Please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello Gunther!

Can you please provide some screenshots with the settings you applied there?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Please update, install and activate it.

Thank you!

Hello!

We will investigate this issue.

Thank you for your feedback!

Hello!

Please activate the theme’s plugins from Newspaper -> Plugins.

Thank you!

Hello @dubravko !

I would gladly recommend you to make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Also, please use only one builder and not both because they will be in a plugin conflict.
If you have some custom modifications in the theme files, then better save the code and replace it after every update.

You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will help you.

Thank you!

Hello @mathuk !

You can choose for every mobile page the header you need by accessing the Website Manager.
Unfortunately, there is no option for the mobile theme plugin. Please re-check my last reply.

Thank you!

Hello @michener !

Please send us an email with the requested information and we will take a look of the issues you have.

Thank you!

Hello @meri!

The fix will be added in the next update.

Thank you so much for understanding!

Hello @gstraton !

I’ve tested the latest update and for me it works well.
Please check if the search results is opening in the tagdiv Composer: https://prnt.sc/aP_XOlgvNNdH
If it’s working in the TagDiv Composer, then the issue could be from a plugin conflict or a cache issue.

Thank you!

Hello Mark!

Do you use the shortcode in the tagdiv Composer and the logo hasn’t been actualized yet in the latest update?

Thank you!