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Bettina
tagDiv Staff

Hello!

I can see that your logo looks well. Can you let me know where is the issue or did you solve the issue?

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @zhangleji !

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello Ken!

I think your issue has been solved: https://prnt.sc/7xCirdq-hZpW
And I do not understand what you need to achieve exactly.

Thank you!

Bettina
tagDiv Staff

Hello @platamun47!

I have no ETA yet.

Thank you for understanding and your patience!

Bettina
tagDiv Staff

Hello!

Did you shared your translation by clicking on this button: https://prnt.sc/9Q6Y6S5Wguhl?

Thank you!

Bettina
tagDiv Staff

Hello @monema !

Please re-check.

Thank you!

Bettina
tagDiv Staff

Hello!

From what I can see, you have the Mobile Theme plugin installed and activated, so the mobile search cannot be deleted from Composer.
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.

Thank you!

Bettina
tagDiv Staff

Hello @saggel !

Yes. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Try testing the site from a new network connection or via an online proxy to see if you can duplicate the problem.

Thank you!

Bettina
tagDiv Staff

Hello @internath !

The tagdiv plugins I meant from above. Deactivate the Autoptimize also, clear all the cache and see the results.
If the issue is not solved after that, then you can add this CSS code in the Live CSS section:


.tdb-drop-down-search { width: 100vw!important;}

Thank you!

Bettina
tagDiv Staff

Hello @saggel !

A workaround there could be to edit this template with the TagDiv Composer: https://www.autoblog.gr/2023demo/kinezoi/ and write in Greek words.

Thank you!

Bettina
tagDiv Staff

Hello @kbi!

I’ve added it to our improvement list already!

Thank you!

Bettina
tagDiv Staff

Hello!

Please check the console and see which error you encounter there.

Thank you!

Bettina
tagDiv Staff

Hello!

Uninstall the Mobile theme plugin, clear all your cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check the settings in the tagdiv composer.
We recommend you to have the latest update of the theme and plugins.

Thank you!

Bettina
tagDiv Staff

Hello Ken!

Can you please provide more information about the issue you have now?

Thank you!

Bettina
tagDiv Staff

Hello!

Ok. We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @erickimani !

If you modify anything on your website and only on Google it shows up wrong, then it is time to re-index your website again. It may take some more time.

Thank you!

Bettina
tagDiv Staff

Hello @erickimani !

If you modify anything on your website and only on Google it shows up wrong, then it is time to re-index your website again. It may take some more time.

Thank you!

Bettina
tagDiv Staff

Hello!

I think there is a misunderstanding, because this block is not working as you think. It won’t show popular posts from every category.

Thank you!

Bettina
tagDiv Staff

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

We will check the issue!

Thank you!

Bettina
tagDiv Staff

Hello!

For default templates, there is a setting: https://prnt.sc/4GvGrSV6tIG_

Thank you!

Bettina
tagDiv Staff

Hello Christian!

Edit the single cloud template with the TagDiv Composer, and add the element called Custom Field. Fill the settings and it will work.

Thank you!

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