Hello @jgeorgantzakos!

I’m glad that I could help you.
Let me know if you need further assistance.

Have a wonderful day!

Hello @newlife!

This message appears if you try to unassign a domain so often, so you need to wait until that date.

Thank you for understanding!

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Hello @Errorsfind !

If you use the cloud template, then view the homepage and click on the green button edit with the TagDiv Composer and there you can edit your header section.
If you use default templates, then you can edit your header only from the theme panel settings.
If you do not mean this, then please provide more information about what you’re trying to achieve or what the issue is there.

Thank you!

Hello @binaryassets !

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

How have you added that list? Please provide more information about your issues and your website link, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @Mutart !

Did you use default templates? Make sure you have the Standard Pack plugin installed and active.

Thank you!

Hello @jgeorgantzakos!

View a category and edit it with the TagDiv Composer. If you can’t see that green button, then it means you are not allowed to edit it with the TagDiv Composer because you are using a default template.

Thank you!

Hello @NAGARAJBV5!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. For more information, please visit https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Please disable the Mobile Theme plugin and see the results!

Thank you!

Hello @newlife!

You can use a license key for one single product. We’ve introduced the Manage License System, which can be seen in the 11.4.3 version of the theme in Newspaper -> My license. You can assign or unassign a domain from there. One can be used for staging and one for your live website. That message appears if you try to unassign a domain so often, so you need to wait until that date.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello @salocharly !

Check out the recommended image size for your logo here: https://tiny-img.com/blog/best-image-size-for-website/
Re-upload it in your Media and in the theme panel too.

Thank you!

Hello @newlife!

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello Brigitta!

I’ll add this to our investigation list.

Thank you!

Hello @hadharm !

Try to add the pages as custom pages in this element https://prnt.sc/chJ0zSyUleXg when you edit the page my account with the tagdiv composer.

I hope that helps you!

Thank you!

Hello Brigitta!

Are you referring only to our website?

Thank you!

Hello @hadharm !

We will investigate this case! I just told you above.

Thank you so much for understanding!

Hello @hadharm !

Check this topic: https://forum.tagdiv.com/topic/change-link-on-theme-header-login-to-something-custom/
Please provide more information, screenshots/video about what you need to achieve, so I can help you efficiently.

Thank you!

Hello @rtw!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

Thank you!

Hello @dache74 !

Try to disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb

Let me know the results!

Thank you!

Hello @popseo!

Please deactivate also the cache plugins that you use and see the results. Try to disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb

Thank you!

Hello Andy!

A code in your frontend is appearing only when you have a plugin uninstalled and it should be installed, so instead of the code, it will display the element from that plugin.
Make sure you have the latest update of the theme and plugins too. Check if all the necessary tagdiv plugins are active in the Newspaper -> Plugins. Install the Standard Pack plugin if you use the default templates.
Check all the time for these things, and you won’t have any issues.

Thank you!

Hello @kubick !

We will take in consideration your query.

Thank you so much for understanding!

Hello @hadharm !

Yes. Check this screenshot: https://prnt.sc/8wR15WrWKEJX

Thank you!

Hello!

Please provide more information about your issue and also your website link.

Thank you!

Hello @CDernbach01!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

We will be glad to help you!

Thank you!

Hello!

Choose “no template” from that dropdown, and if you have the standard pack plugin active, then you’ll see all the old default styles of header.

Thank you!