Hello @exakt!

I understand and I will add this request to our improvement list.

Thank you for understanding!

Hello!

Yes, it is inactive because you tried to switch multiple times. Now you have to wait until you can assign it again: https://prnt.sc/4Jhw_ZHjIHM7

Thank you for understanding!

Hello @covidhole!

Please try to not write the “www” in your affiliate URL and see if the problem goes away.

Thank you!

Hello @showsarg!

We set a width for the fields and also a code for the title “General Info” in the ACF plugin.
If you edit the field group, you can see it : https://prnt.sc/OsZ55-sTAkgY and https://prnt.sc/vBrEpSdxsoqL

Thank you!

Hello Jan!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve or what is the issue there, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @edragon!

1. Let me know exactly(screenshot) what you need to align to the center.

2. In order to disable this option “Exit mobile version”, you need to disable this setting: https://i.imgur.com/LxpDtB2.png
You can’t have a global template if you use the Mobile theme plugin or AMP.
a Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

b Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

c Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

You can add some paddings to the rows in every viewport you need the space and you can center it like that.

3. Unfortunately, there are no settings in order to change that menu.

4. We do not have any settings in order to achieve this.

We should investigate this issue and find the problem. Please contact us and provide the required details.

Thank you!

Hello!

You can use a license key for one single product. We’ve introduced the Manage License System, which can be seen in the 11.4.3 version of the theme in Newspaper -> My license. You can assign or unassign a domain from there. One can be used for staging and one for your live website.
If you need to activate the theme on multiple domains, then you need to buy a key for each domain.

Thank you!

Hello @Exakt24!

All javascript files from our theme get combined into a bigger, minified javascript file which gets delivered to the client. They are important for your site’s functionality and design. Unfortunately, you can not delete them.

Thank you!

Hello @genymedium!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away. Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer
We have also a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hello!

Did you solve the issue? Because I can see your mobile homepage is working well.
If the issue is not solved, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

For me, they are working very well. Make sure it is not a plugin conflict or a caching issue.

Thank you!

Hello @Jose!

You can not remove it, but you can assign the key to a domain you need. So, you can add the license key to a new website and press “assign” (green color) it from the manager. Note: You can use a license key for one single product.

Thank you!

Hello @marvinschaap!

Access the mobile viewport: https://www.screencast.com/t/XDQJedlggSB and check the flex block settings. Let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/peVbVmUDE. For more information about offset feature, please check this tutorial: https://forum.tagdiv.com/offset-feature/.

Thank you!

Hello @marvinschaap!

Unfortunately, we do not have this setting for this element.

Thank you for understanding!

Hello Antonio!

Please install the Gutenberg plugin and see if the error disappear.

Let us know the results!

Thank you!

Hello!

I will add this request to our improvement list.

Thank you for your feedback!

Hello!

Yes, it seems to be the same problem here. It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Let me know the results!

Thank you!

Hello!

You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you with optimization.

Thank you so much for understanding!

Hello!

You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you with optimization.

Thank you so much for understanding!

Hello @simransingh93!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/how-to-remove-font-awesome-fontawesome/

Thank you!

Hello @Gatso !

Check this link: https://smashballoon.com/how-to-add-facebook-posts-to-wordpress/

Hope that helps you!

Thank you!

Hello @kodro !

There is an option to hide the sidebar: https://prnt.sc/wvG7XR3HL0Yj, but not to enlarge the space occupied by the sidebar.

Thank you!

Hello!

Did you solve the issue? Let me know if you need any further assistance.

Thank you!

Hello @Umerkhan !

Please check the row and uncheck the reverse option: https://prnt.sc/pApUVm0reaMZ and then re-order the columns.

Thank you!

Hello @brain916!

Change the title color into black also and it should appear.

Thank you!