Hello @theangrydude!

The colors can be changed from the theme panel -> theme colors -> Mobile menu/ Mobile search.

Thank you!

Hello @transcontinentaltimes!

Did you use some caching tools for the database? Let me know the results!

Thank you!

Hello @zenka!

Please provide more information about what exactly you need to achieve and your issue, including screenshots or a video, and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @bachusxp!

Please make sure it is not a plugin conflict or a cache issue. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello @yazz!

We would like to investigate this issue further. Please contact us and provide the above details.
Our team will take a look and let you know what can be done!

Thank you!

Hello Paulinho!

Please contact us via email at contact@tagdiv.com, provide a wp-admin and cPanel URL and credentials, license certificate and purchase code. Our team will take a look and let you know what can be done!

Thank you!

Hello @khosta!

If you sent an email, then we will take a look and try to help you as soon as possible.

Please be patient!

Thank you so much for understanding!

Hello @NewburghNews!

The time format can be changed when you select custom format and paste one from here: https://www.screencast.com/t/xsWp71LD4g to have both date and time: https://www.screencast.com/t/CR4vB42DVH

For this issue, disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb

Thank you for your feedback!

Hello @zelda!

Try it in the same way. Line 44139 of the td-cloud-libraryincludestdb_config.php file contains this one for menu header. 

Thank you!

Hello @shubham141 !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Our team will verify and try to help you!

Thank you!

Hello @sunlife989!

Some starting points to improve your website page speed are here:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://www.xtechkr.com/optimize-newspaper-theme/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello @sunlife989!

You have the possibility of adding your logo as an SVG code instead of an image. Read more about SVG advantages here: https://explaineverything.com/blog/uncategorized/5-advantages-using-svgs/

Thank you!

Hello @amare!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello!

Please provide more information about what exactly you need to achieve and your issue, including screenshots or a video, and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Mark!

Try this code:

.td-post-content a, .td-post-content blockquote a {
text-decoration: underline dotted;
text-decoration-color: red;
color: black!important;}


Thank you!

Hello Kaitlin!

Please use an inline text element and a single background image element. Put them into a row, split into 2 columns, for example, and there you’ll have the settings to adjust the image. Also, every element has a CSS tab where you can change the margin, padding, and border.

Thank you!

Hello @great1212!

Some parts of the code are working, also the color if you apply !important. We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @theheritagelab !

Unfortunately, we do not have this feature in our theme. Maybe you can try to use a plugin in order to achieve this.

Thank you!

Hello @sunlife989 !

Edit the menu in the Appearance -> Menus, select “Blog” and select “Not mega menu”: https://prnt.sc/Rt9ea_my5hSH
Read all about Mega Menu feature here: https://forum.tagdiv.com/mega-menu/

Thank you!

Hello @sunlife989!

There is a SVG logo. Please check this video: https://www.screencast.com/t/fNruENnRB

Thank you!

Hello!

Please provide more information about what exactly you need to achieve and your issue, including screenshots or a video, and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @poldino!

We discussed these issues in this topic and attempted to improve the theme. https://forum.tagdiv.com/topic/very-slow-query-because-of-most-popular-news/

Thank you so much for understanding!

Hello David!

I’m sorry about the misunderstanding, but any extra info, screenshot, or  video should be a good hint. 
The problem there is the AMP layout, which is running there. That’s why it is white and a different template. When you enable the mobile theme plugin with AMP, then it will overwrite the templates with their layout. This layout has some settings only in order to customize the design in the theme panel. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello @transcontinentaltimes!

I understand your issue with these queries. We discussed these issues in this topic and attempted to improve the theme. https://forum.tagdiv.com/topic/very-slow-query-because-of-most-popular-news/

Thank you so much for understanding!

Hello @Nasatushabe!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/theme-activation-20/

Thank you!