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Bettina
tagDiv Staff

Hello!

Please check this video: https://www.screencast.com/t/jl5baiPigUVT
Do not apply any value for the width.

Thank you!

Bettina
tagDiv Staff

Hello!

You should make the row for how many columns(elements) you need: https://prnt.sc/wZ0MEn7z6kGR
Take a look here in this video for example where I build 6 columns: https://www.screencast.com/t/mZ2c5XamTFN
For the time, add the Single Post Date element in the next column.
The time format can be changed when you select custom format and paste one from here: https://www.screencast.com/t/xsWp71LD4g to have both date and time: https://www.screencast.com/t/CR4vB42DVH

Thank you!

Bettina
tagDiv Staff

Hello!

If you want to edit a flex block, then there are some settings in the Layout tab -> Article Image and there you can change the size in order to adjust the way the featured images are looking.

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Choose a preferred theme version to install: Newspaper (wordpress menu) -> Updates -> Newspaper Time Machine.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check the first option from this link: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Bettina
tagDiv Staff

Hello!

You can contact our custom work team here and they will try to help you: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please provide more information about this issue or what you need to achieve, screenshots or a video and your website link, so I can understand better and help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you use the “Single Post Featured Image” element and not the “Single Post Bg Featured Image” element. Make sure you edit your mobile version and adjust the sizes.

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website and it seems to work well. Please try it in an incognito tab.

Thank you!

Bettina
tagDiv Staff

Hello!

1. Please check the settings from the homepage and apply them for the other pages too.
2. You can copy paste the elements in the other page as well.
3. There is only 1 element displaying on 2 rows. So, you can limit the flex block at 4 posts and add other flex block with limit 4 and offset 4.(or copy paste it). For more information about the settings, please check this guide: https://forum.tagdiv.com/flex-block-settings-guide/
4. You use the Mobile Theme plugin, so you can not modify that because there are only some settings in the Theme panel -> Mobile theme.
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there or adjust them to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

5. Please check this guide: https://forum.tagdiv.com/social-sharing/

6. Use a responsive version and all you need to do is to uninstall the Mobile Theme plugin.

Thank you!

Bettina
tagDiv Staff

Hello Trilochan Bhattacharya!

You need the Standard Pack plugin if you use the default templates. Otherwise, you can uninstall it.
We do not encourage you to use the Standard Pack plugin with the default template.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Bettina
tagDiv Staff

Hello!

You can contact our custom work team here and they will try to help you: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

For that error, please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and let me know the results!

Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

This issue with the error from Composer has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Bettina
tagDiv Staff

Hello Ray!

You can not add any custom link for the Social Counter element.
A workaround there could be to add a social link, like this: https://forum.tagdiv.com/topic/how-do-i-add-a-patreon-social-link/

Thank you!

Bettina
tagDiv Staff

Hello Mette!

If you follow the full video I provided you, then you can find out how you get the header and sticky header(when you scroll). If you click on the menu and set a background in the CSS tab of the Header main menu element, then you can change the color there. It is the same for the header logo element: https://prnt.sc/iwh_XH3mIYzq

2. When you edit a page not a template, for example the homepage, then you can style the header and footer and set it as global in the Website Manager.

Thank you!

Bettina
tagDiv Staff

Hello!

If the error is displaying only on a page, then please edit it and try to revert a revision for your page like in this example: https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/ -> https://i.imgur.com/jbmCnzm.png

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @pratiek!

Please provide a video, so I can understand what you mean and check it on my end.

Thank you!

Bettina
tagDiv Staff

Hello!

You can install and assign a cloud header and footer template. But, you should make it global from the Cloud Templates.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and let me know the results!

Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Bettina
tagDiv Staff

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Bettina
tagDiv Staff

Hello!

This has been discussed already here, please check: https://forum.tagdiv.com/topic/wp-rocket-and-theme/

Thank you!

Bettina
tagDiv Staff

Hello!

The Theme Panel is useful for default templates. But, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

If you mean the L’HISTOIRE PRO demo, then please check this video: https://www.screencast.com/t/aSX4UPVDP9

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that Transposh plugin is not tested with our theme and we can not provide support for untested plugins.
We recommend WPML plugin for translations: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please deactivate user registration on your website from Settings -> General: https://prnt.sc/HNAfsNhQ4jux

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide some screenshots or a video with the settings you applied.

Thank you!

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