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Bettina
tagDiv Staff

Hello!

Please provide more information about this issue, screenshots or a video, and your website link, so I can understand better and help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

We will upload soon!
Please let me know which one is missing also, so we won’t leave out any cloud templates.

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.
Sorry for the delay, please be patient.
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Please note that we do not offer support via Whatsapp!

Thank you!

Bettina
tagDiv Staff

Hello!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, it is indexed by Google. We recommend the tagdiv Opt-in builder: https://forum.tagdiv.com/tagdiv-opt-in-builder/

Thank you!

Bettina
tagDiv Staff

Hello!

Please follow the video to see where you can find, build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no way to “convert” the pages because there is a conflict between TagDiv Composer and WP Bakery.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
TagDiv Composer contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I can see that you’ve deleted all the Newspaper code stored in the DB.
There isn’t any extra file from the theme. If you used the Opt-in builder, then please check for the options starting with tds_.

Thank you!

Bettina
tagDiv Staff
Logo - reply

Hello Alex!

Please follow the video to see where you can find, build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt

Thank you!

Bettina
tagDiv Staff

Hello!

If you mean the RTL demos, then yes you need to install the Arabic WordPress.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check if you do not have some extra CSS code for that.
Also, make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and see the results!

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that I could help you!

Have a wonderful day!

Bettina
tagDiv Staff

Hello!

This has been discussed already here, please check: https://forum.tagdiv.com/topic/wp-rocket-and-theme/

Thank you!

Bettina
tagDiv Staff

Hello!

Some texts can be translated from Newspaper -> Theme panel -> Translations -> Translations. Search about the word you need to change and replace the word from the right side:: https://prnt.sc/Vaj0AMCRm2fy
We recommend WPML plugin for translations: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Bettina
tagDiv Staff

Hello!

Your site is working well now. The difference between desktop and posts is because the stretch row is off in posts.

Thank you!

Bettina
tagDiv Staff

Hello!

It is on the list. Please be patient.

Thank you!

Bettina
tagDiv Staff

Hello!

We will introduce new demos with the new features and also a documentation about those new features.

Stay tuned!

Bettina
tagDiv Staff

Hello!

A responsive version of your website is looking similar like on desktop, edit the category page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there or change the settings.

Thank you!

Bettina
tagDiv Staff

Hello!

Please try with the set rel attribute value disabled and it should work well.

Thank you!

Bettina
tagDiv Staff

Hello!

In Composer, there is an element called “RAW HTML”, please use it.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, of course.

Thank you!

Bettina
tagDiv Staff
Tag - reply

Hello!

Unfortunately, we do not have some settings for the default header.
There is an option for cloud templates and you can disable h1 for the logo.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about this issue, screenshots or a video, so I can better understand the issue and check.

Thank you!

Bettina
tagDiv Staff

Hello!

Access Posts -> Categories and check if the video and meme category you have some posts here: https://prnt.sc/0QztS1khAA5X
If you have, then edit that category with the TagDiv Composer, check the filter you applied and let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/peVbVmUDE. For more information about offset feature, please check this tutorial: https://forum.tagdiv.com/offset-feature/.

Thank you!

Bettina
tagDiv Staff

Hello!

There is a possibility to assign a different cloud CPT template to every CPT you have. You can make a template global for only one CPT you have. And also, for the other one, you can choose another global template.

Thank you!

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