Hello!

1. Unfortunately, you can not block the access to the forum with our plugin opt-in builder.
2. It couldn’t be a problem as long as you have both the forum and shop in the same WordPress install.
3. We do not have any option to achieve this, sorry.
4. What you mean? A key is only for one domain(website).

Thank you!

Hello!

If the article image size is correct and also you didn’t solved the issue, then you can upload again the images in full size and set it again(with different name).

Let me know about your results!

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Hello!

Then it could be a plugin conflict. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and see the results!

Thank you!

Hello!

Do you have a full backup?
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Make sure that the plugins are installed, activated and up to date.

Thank you!

Hello!

Please provide your website link, so I can check the issue.

Thank you!

Hello!

Please check the filter and the settings from your mobile version.

Let me know the results!

Thank you!

Hello!

Yes. Although, we will clear that from the code and probably we will insert an option in the theme panel for that.

Thank you!

Hello!

In Composer, there is an element called “RAW HTML”.
Please note that AICP plugin is not tested with our theme and we can not provide support for untested plugins.

Thank you for understanding!

Hello!

I’m very sorry to hear this and I can understand your issue is urgent.
We would like to investigate this issue further and try to help you, so this situation won’t happen again.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello!

Yes, we applied no follow on blocks because there were some duplicate links(image and title) and this is bad for SEO.

Thank you!

Hello!

That option should work well.
We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and see the results!

Thank you!

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and see the results.

Thank you!

Hello!

Please note that Better Messages plugin is not tested with our theme and we can not provide support for untested plugins.

Thank you for understanding!

Hello!

Please provide more information about this issue, screenshots or a video, and your website link, so I can understand better and help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please check if all the plugins are installed and everything is up to date correctly.

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information about what exactly the issue is, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Alex!

Please edit the row and check if it is not set up as sticky, also edit your sticky header and find out in the TagDiv Composer, where you set up the logo there.

Thank you!

Hello!

This issue is not from the theme. Please check this article: https://www.bounteous.com/insights/2015/06/25/11-places-where-not-set-can-strike-google-analytics/

Hope that helps you!

Thank you!

Hello!

Yes, I understand and we will investigate this and check. If this problem is from our theme, then we will solve it as soon as possible.

Thank you!

Hello!

Oh, I see. We will upload it as soon as possible.

Sorry for the inconvenience!

Thank you!

Hello!

When the update will be released, then we will publish a page with what’s new and some description about the new features, other resolved issues,etc.

Thank you!

Hello!

I recommend you to make a full backup, update the theme and plugins to the latest version 11.4.3 or wait for the new update release which is in testing mode.

Thank you!

Hello!

What you mean? Please provide more information about those issues, screenshots or a video, so I can understand better.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!