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Bettina
tagDiv Staff

Hello!

Please check in Dashboard -> Appearance -> Widgets and you can change the style from there.

Thank you!

Bettina
tagDiv Staff

Hello!

When the admin bar no longer displays the tagDiv Composer button, it could be a problem from Jetpack: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please check for a plugin conflict too.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, WordPress admin credentials. You can provide your credentials or make a temporary user in your website. Also, for further investigations, we require an access to your files. Please provide the data via email, because here is not a private area.

Thank you!

Bettina
tagDiv Staff

Hello @muterobert!

Please make sure you use the latest update of the theme and plugins.
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

I just replied to you in your own topic here: https://forum.tagdiv.com/topic/problem-with-filtering-in-flex-block/
If the problem persists, then we can investigate this issue further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to change your php version as recommended in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, then we can investigate further via email.

Thank you!

Bettina
tagDiv Staff

Hello Julio!

Please check our documentation here: https://forum.tagdiv.com/modal-popup/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello Bruce!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

You can exclude their IDs, so they will never be displayed again in that block.
For more information, please check our guide: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure the filter for that block from your category page is set as Category: Current Category: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Bettina
tagDiv Staff

Hello!

You can change the order of the columns, or you can rearrange the elements how you’ll like duplicating them and set hide on desktop and tablet viewport for duplicated elements. Set hide to the initial elements on the mobile viewport.

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that you solved the issue.

Have a wonderful day!

Bettina
tagDiv Staff

Hello!

Yes. Please check this from our documentation: https://prnt.sc/bcM2YbArh1wY

Thank you!

Bettina
tagDiv Staff

Hello!

This issue seems to be a plugin conflict or a cache issue. Please make a test, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Sorry, it was a misunderstanding. You do not need to login for sharing option or set anything.
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem persists, then we can investigate further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please edit them in the TagDiv Composer link color and also in hover.
Or please provide a screenshot of the link you mean, so I can help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello!

When you use Mobile theme + AMP or AMP, then you will have the settings there: https://prnt.sc/KfpBlGorH-gN

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to make all the changes in the TagDiv Composer if you use cloud templates because there are a lot of functions and features.
Also, you have a great option there in the Website manager -> Global colors: https://tagdiv.com/newspaper-11-4-version/#More%20than%20Colors.%20Go%20Global
First of all, you need to create some global colors if there are no colors created already. Then, you should choose a global color inside your all pages. The changes of colors facilities your time with the global colors feature. You can import a new cloud demo which have those global colors and templates already created, so you should only change the color from the Website Manager as you like. For example: MILITARY NEWS PRO.

Thank you!

Bettina
tagDiv Staff

Hello!

I can not see your screenshots.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

If you mean the author in a flex block, then there are settings to hide or show them, located in the Layout tab: https://forum.tagdiv.com/flex-block-settings-guide/
If you use a responsive version, then click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can hide/show the elements from the flex block.

Thank you!

Bettina
tagDiv Staff

Hello!

You should change it into this style from here: https://prnt.sc/LJXfzE3dJqpc
Please make sure you use a single cloud template: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
In the theme panel, if you access Theme colors -> General theme colors, then there is a setting called ” Theme accent color ” which changes the hyperlink text color and also various other elements which use that color: https://forum.tagdiv.com/theme-colors-introduction/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no feature like this in our theme or any tested plugin. Maybe you can find a plugin which can do this for you, but take care for a future plugin conflict.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

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