Hello @alanmmarques!

I’ve checked your website and it seems to work very well.
Deactivate the cache plugin that you use, clear all cache (also from your browser) and try again.

Thank you!

Hello @shibam!

Make sure you have the latest update of the theme(11.4.2) and plugins too, that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello @hanna2390!

Please edit that post normally(Classic or Gutenberg) and make sure you did not set an excerpt there.

Thank you!

Hello @estaths!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello @Noumedem!

This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make sure you do not have in the .htaccess file some lines with “Deny all”!
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @mani24!

Make sure you have the latest update of the theme(11.4.2) and plugins too. Install the Standard Pack plugin if you use the default templates.

Thank you!

Hello @zgdk2273!

Add a new row element in the content of your website when you edit the homepage with the TagDiv Composer.
You can achieve this effect with a sticky row, sticky position: bottom. These settings can be seen if you click on the row, General tab: https://prnt.sc/nEQwsZBRKSv7
In this row, you can add the ad box element to add the ad.

Thank you!

Hello!

Please check our guide: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
You can see how you can build a cloud single template from scratch or you can import a cloud single template from any demo you like for your posts/articles.

Thank you!

Hello @denya!

If you edit a mobile page with the TagDiv Composer, then you can see the mobile header or footer in the Website Manager.
You can see all the menus in the Dashboard -> Appearance -> Menus.
Abut drafts, I will add this issue in our improvement list.

Thank you for understanding!

Hello!

Check our guide: https://forum.tagdiv.com/social-sharing/

Hope that helps you!

Thank you!

Hello @mgiannelis!

I just replied you here: https://forum.tagdiv.com/topic/head-menu-caching-issue/
Please do not create another topic with the same problem!

Thank you for your understanding!

Hello @mgiannelis!

If you want, please contact us via email at contact@tagdiv.com and provide the following, so we can check these issues:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello Emanuele!

The element is called “Slide” and you can do it automatically after 3 seconds for example: https://prnt.sc/sKrlljziRXx_ and you can choose a filter, so the function will know to display the posts you have filtered after how many seconds you set.

Thank you!

Hello @FKnews!

Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
I recommend you to make a full backup and update plugins and the theme via file transfer: https://forum.tagdiv.com/how-to-update-the-theme-2

Thank you!

Hello Atul!

Please edit the page with the TagDiv Composer and delete the elements or you can check in the theme panel if the ads are not setup there ( Theme panel -> ADS).

Let me know the results!

Thank you!

Hello Dominik!

You’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello @dizajn!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @infoitmanoj!

Please provide more information about the issue or what you need to achieve, screenshots or a video in order to check the issue too and help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @infoitmanoj!

Please use the Single Post Featured Image and not the Single Post BG Featured Image and see the results!

Thank you!

Hello @sevengamer!

Please make sure that the issue is not from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Thank you!

Hello @eahadmin!

Please check this guide: https://www.wpbeginner.com/plugins/add-excerpts-to-your-pages-in-wordpress/

Hope that helps you!

Thank you!

Hello @avadoweb!

Please make a test and deactivate the cache plugin that you use, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

Hello @mgiannelis!

Please check the guide for CDN here: https://forum.tagdiv.com/cloudflare-cdn/
I just replied you about the known issues here: https://forum.tagdiv.com/topic/cloudflare-rocketloader/

Thank you!

Hello @amare!

You can achieve this with a sticky row, sticky position: bottom. These settings can be seen if you click on the row, General tab: https://prnt.sc/nEQwsZBRKSv7

Hope that helps you!

Thank you!

Hello @therion250!

Make sure you have the latest update of the theme 11.4.2 and you can use our element from a single cloud template called “Single Post Reading Progress Bar” in order to achieve what you need.

Thank you!