Hello Dan!

Sure. Keep in touch!

Thank you for understanding!

Hello @denya!

We changed this interface for the Cloud Templates in the new update for a better view of your templates.

Thank you!

Hello @mani24!

Please provide more information about the issue or what you need to achieve, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @zgdk2273!

I do not understand where you need the space . Please provide more information/screenshots about this, so I can help you efficiently.
You can achieve this effect with a sticky row, sticky position: bottom. These settings can be seen if you click on the row, General tab: https://prnt.sc/nEQwsZBRKSv7

Thank you!

Hello @mgiannelis!

Unfortunately, for this element you have the option only for the social icons and not for the author link.

Thank you!

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again.

Let me know the results!

Thank you!

Hello @mgiannelis!

This is a known issue while you are using the TagDiv Composer and this option can interfere over our builder and block some js scripts. We recommend you to disable the Rocket Loader.

Thank you!

Hello @fatih-2!

We can take a look at this and investigate what is the issue there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @frankgeppert!

We can take a look to investigate the issue and let you know what you can do next. It is possible to be a different issue, so let us check the issue.

Thank you!

Hello @mgiannelis!

I understand your issue, and I will add this feature on our improvement list.

Thank you for your feedback and request!

Hello @ahmetekinler!

It should work well on mobile too. This issue seems to be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Thank you!

Hello @bluetang!

Unfortunately, this is not implemented in our theme yet.
We will take in consideration your query for the future.

Thank you for understanding!

Hello @lucia116!

Please check this topic: https://forum.tagdiv.com/topic/change-link-on-theme-header-login-to-something-custom/

Hope that helps you!

Thank you!

Hello @dennisjpitocco!

I recommend you to make a full backup and update plugins and the theme via file transfer: https://forum.tagdiv.com/how-to-update-the-theme-2/
Re-install the Cloud Library plugin and make sure you do not have some extra plugins which are not tested with our theme.
If the problem persists, then please provide more information about your issue, some screenshots or a video, so we can help you efficiently.

Thank you!

Hello @fatih-2!

Please check our documentation: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Hope that helps you!

Thank you!

Hello @betina!

Make sure you have the latest update of the theme(11.4.2) and plugins too.
Sometimes, the issue can be from a plugin conflict or a cache issue or something that can interfere in our theme, please check: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please provide more information about the issue or what you need to achieve, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Sometimes, the issue can be from a plugin conflict or a cache issue or something that can interfere in our theme, please check: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @leandrocastro!

For Mobile Theme + AMP, you can change the fonts from Theme Panel -> Mobile Theme -> Theme Fonts. Check our documentation: https://forum.tagdiv.com/font-customization/

Thank you!

Hello @mverminski!

Please make sure that in the TagDiv Composer the text color is selected white. Click on the square and choose white or paste #fff.

Let me know the results!

Thank you!

Hello!

I’ve checked your website and it seems to work well. Please make sure it is not a cache issue, deactivate the cache plugin if you use(also from your browser) and try again.

Thank you!

Hello @kurungele!

I’ve checked your website and it seems to work well. Please make sure it is not a cache issue, deactivate the cache plugin if you use(also from your browser) and try again.

Thank you!

Hello @bluetang!

In order to avoid misunderstandings, please provide more information about what you need to achieve, screenshots or a video.

Thank you!

Hello Alex!

Yes. There you can request a quote.

Thank you!

Hello @eahadmin!

I can see the excerpts there for your posts: https://prnt.sc/oPx8l-TM84Zg
For more information about excerpts, please check our guide here: https://forum.tagdiv.com/excerpts-introduction/

Thank you!