Hello @motorstof!

This is the style of the separator called “Double”, so please make sure you have different style there like “Border”: https://www.screencast.com/t/TKDiwJFJ and see the results!

Thank you!

Hello @vikasnangia!

I just replied you here in your own topic about CPT, please check: https://forum.tagdiv.com/topic/cloud-templates-for-custom-post-type-and-taxonomy/#post-431064

Thank you!

Hello @vikasnangia!

Please check this documentation: https://forum.tagdiv.com/custom-post-type-support/
Note that for default templates, you need to have the Standard Pack plugin installed and active.

Thank you!

Hello!

This issue has been discussed here, please check: https://forum.tagdiv.com/topic/registration-questions/

Thank you!

Hello @catalingeangos!

We can take a look for this and investigate why is not working for you. Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello @vorilask!

Please change the ad code from the theme panel. I’ve checked your website and I can not see any Newspaper ad. If you didn’t get any response from mail till now, then please let me know your e-mail address, so I can check.

Thank you!

Hello @desirevp!

I’ve tested your website on Microsoft Edge browser and it seems to work good. Please make sure your browser has the latest update, delete the cache and see the results.

Thank you!

Hello @desirevp!

1. It should be there, click on the template name and you can see it: https://www.screencast.com/t/9yJcEQDhJhx2
2. In order to avoid misunderstandings, please provide more information about the issue (point me directly to the issue) or what you need to achieve, screenshots or a video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Chris!

Please check the settings from the link above and make sure you have the same settings. It is only a suggestion, so you can use any other plugin which suits you the best.
Please provide more information about what you need to achieve, maybe some screenshots or example, it will help.

Thank you!

Hello!

Please make a test, deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results. In this mood you’ll see if a plugin causes this inconvenience.
Check if some settings are not interfering there: check this guide: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
We have a guide with some tips why our Composer is not working properly: https://forum.tagdiv.com/tagdiv-composer-not-working/

Hope that helps you!

Thank you!

Hello @fgentile!

I see that my colleague replied to you. We’re sorry, but your mail was in the spam folder.

Sorry for this inconvenience!

Thank you for understanding!

Hello Lindsey!

I’ve tested your website on a mobile and all seems to work normally. Did you solve the issue?

Thank you!

Hello @Dibbes !

We have a template for 404 only. A guide for the child theme, you can find here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hello!

Please note that Cloud library templates do not work with CPTs.

Thank you for understanding!

Hello @denoticias!

Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make sure it’s not a simbol or a strange character in the shortcodes if you use tagdiv Composer and deactivate all the non tagdiv plugins and cache plugins.

Let me know the results!

Thank you!

Hello @soportesoci!

Please send an email at contact@tagdiv.com and provide wp-admin, as many information and screenshots as you can, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello @altdenis !

I’m sorry to hear this, but I do not understand why this is a disadvantage and with what it will help you. Also, how can break an entire website? Please provide more information about your issue, examples, screenshots/video in order to help you efficiently.

Thank you!

Hello!

For example, I have the version of wp 5.9 and php version 7.2.34 and I can not meet all these problems. Make sure you have only the tagdiv plugins and not using some extra non-tested plugins with our theme or cache plugins.
Also, we can investigate this issue and it will help us if you send an email at contact@tagdiv.com and provide wp-admin.

Thank you!

Hello @soportesoci!

Please make a test, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache from your browser and let me know the results! Check the PHP version that you have and use it the recommended one 7.4.

Thank you!

Hello @crodexter!

Please check this guide: https://forum.tagdiv.com/theme-thumbs/ ; Some screenshots where you can change the image sizes: https://i.imgur.com/OYxNzc9.jpg ; https://i.imgur.com/UpGKfGv.jpg
Please note that these settings are not available for the standard templates or Mobile theme plugin.
Regardless of image size used for featured images, the theme will create thumbnails from them. These thumbnails will be loaded, not the full image. Still there are methods to optimize the thumbnails, see point 3 in this guide for example
– https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello @cmamarkets!

If you need a category tag in your blocks, then you can enable/disable it from Newspaper -> Theme panel -> Block settings -> Category tags on modules/blocks.

Thank you!

Hello @kubick!

Select the link, copy and paste it in a new tab.

Thank you!

Hello @iamratnesh!

You can import some sections which you like the most from the Cloud Templates. Please search them there and import it in your website design.

Thank you!

Hello @c386!

We have a lot of requests at this moment and we try to do our best to deliver mostly.

Thank you!

Hello @c386!

Yes, I can add your query on our request list. Please let me know which options do you like to propose.

Thank you!