Bettina Hello @tomjose!
If you mean the page speed is slow, then you need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Bettina Hello @mkioutsiouki2!
This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Hello MINA!
Make sure you have the Standard Pack plugin installed and active.
Please add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:
.td-header-style-7 .td-header-sp-logo img {
max-height: none;}
It seems that your letters are ok now on mobile: https://www.screencast.com/t/qsprt3HNgCCX
If the problem is still there, then please make sure it’s not a plugin conflict or a cache issue, that’s why, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Bettina Hello @Rostyslav!
I never faced an issue like this with Newspaper theme, even saving pages with or without the TagDiv Composer. Please contact your server provider and let them know about this issue. The time shouldn’t be that long, maybe some seconds, not minutes.
Thank you!
Bettina Hello @jeffreytszchung!
If you are referring about this setting: https://www.screencast.com/t/Z7Fba3cfJ ; then this will apply for default post templates and not for cloud/pro ones.
For the cloud/pro post templates, you should access the post, edit it with the tagdiv Composer and add, customize the element called “Flex Block” as in this video: https://www.screencast.com/t/iHnNCerv
Thank you!
Bettina Hello @jeffreytszchung!
Make sure you have the tagDiv Composer, the tagDiv Shop and WooCommerce plugins installed and activated. Check the documentation here: https://forum.tagdiv.com/tagdiv-shop/
Thank you!
Bettina Hello @ecorep!
If you are referring to this element: https://forum.tagdiv.com/more-articles-box/ , then you can change the font of the module you choose it here: https://www.screencast.com/t/pG3Zx9k6t
For example for module 1, change the font here: https://www.screencast.com/t/bhXhEdt9Cy2
Unfortunately, there is no setting for changing the tags.
Thank you!
Bettina Hello @kimstipguide !
This is strange because it not happens all the time. This issue could be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Bettina Hello @yukiy531!
For the page itself only, you can add some custom CSS when you edit the page with the TagDiv Composer and use the element called RAW CSS. If you want to use the LIVE CSS, then the code for an element will appear on each page from your website where that element exist.
Please note that the WP Bakery has a conflict with the TagDiv Composer. Please use only one builder and not both.
Thank you!
Bettina Hello @engrwaseemraja!
Please check if your posts have the featured images set up already, if not then you should set up the featured images for each post by editing the post normally.
Thank you!
Bettina Hello Gabriel!
I’ve checked your website and it seems that the menu is working well now. The code means some plugins were uninstalled. Did you solve the issue with the menu?
If the problem is still there, we can take a look to se what happened there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Bettina Hello @hanna2390!
About your server, please contact your host provider and check if the issue is coming from them or not.
For the page speed, you need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Bettina Hello Stanford Nix!
In order to add the social media icons there, you can do that from Theme Panel -> Social Networks. Apply the links there.
Thank you!
Bettina Hello @marcorroma!
Yes, I understand your request. In this moment, a developer is looking and testing this issue in order to provide a solution in the next update.
Thank you!
Bettina Hello @marcorroma !
Unfortunately, we do not have any tested plugin with our theme in order to achieve this.
You can test/use a plugin which is suitable for your needs, but please take care for a future plugin conflict.
Thank you for understanding!
Bettina Hello Simone!
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you to modify this element by coding.
Unfortunately, we do not have any tested plugin in order to achieve what you need here https://www.rollingstone.it/black-camera/foto-fotografia/rilegno-8-architettura-e-natura/598771/. You can find and use a plugin which can do this for you, but please take care for a future plugin conflict.
Thank you for understanding!
Bettina Hello Janik!
Yes, only by coding, but this will require custom work which is not covered by the support team and it is a complex task to achieve.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for understanding!
Bettina Hello @ikaris!
Normally, if you use a cloud/PRO template, then you can edit the homepage for example with the tagdiv Composer and you can edit the elements in header and footer too.
If you use a default header, then you can’t edit it with the TagDiv Composer. So, you need to import a cloud one from Cloud Templates: https://tagdiv.com/how-to-use-the-header-builder-and-tagdiv-cloud-header-templates/. You can do it from scratch also: https://www.youtube.com/watch?v=SoGQ0d5kIBg
Thank you!
Bettina Hello!
Unfortunately, we have not tested “the event calendar” plugin, so we can’t say if it will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.
Thank you for understanding!
Bettina Hello @sudhanshu231296!
Our developers are working a lot to improve the page speed in every update.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Bettina Hello @Tikonenko!
Please make sure that you have enabled the proper thumbs in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
We can take a look to see what happened there and why you can’t register the theme with the key. Please send an email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license key
– a link to this topic in order to identify you
We will check and answer as soon as possible.
Thank you!
Bettina Hello Janik!
Unfortunately, there are no default feature values, so you need to define them each time.
Thank you!
Bettina Hello Janik!
For changing the color of the title, you can set it like this only: https://www.screencast.com/t/CeQOf2N3i
Thank you!
Bettina Hello @indivo!
Unfortunately, we do not have a setting like this in our theme.
You should modify the element to accept the cover photo instead of the feature image, and this will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
